This is a list of changes that have occurred to the GMU network. Most of these are as a result of the Telecommunications Infrastructure Project. Others are as a result of network failures or normal network maintenance. July 01, 2009 @ 1622 Upgraded code for Nortel 470 in Robinson 4C Nursing lab . It kept loosing MGMT IP. down time 15 mins. July 01, 2009 @ 1620 replaced dead power supply for Robinson 4B. no down time June 28, 2009 @ 2324 Updated DHCP VLAN-A strings for new MPLS configuration in: Mason Hall, King Hall, CBR Townhouses, CIT Loudoun and Kellar Center. June 26, 2009 @ 1534 REMOVED VLAN 99 (10.173.97.1) from INCR-01-B-CR01 and also from INCR-01-B-SW01 because it was never used or needed. this network is located in FXHE-01-B-PE01. network was found being a duplicate by Netseeker.. June 25, 2009 @ 1533 removed Keller Institute building router, switch is now plugged directly to TLS box. Had to set all IP phones with manual voice VLAN or they don't work. June 23, 2009 @ 1432 Democracy Lane was down for about twenty minutes due to "someone" unplugging the link from ARO2 to CR01. Back up and working June 19, 2009 @ 1653 One of the wireless controller has been moved from THCR to INCR. The controller is not yet fully operational. There is no service outage as a result of the move. -------- Rashid June 19, 2009 @ 1601 Added /8 router for Ticketmaster router. June 15, 2009 @ 1004 Connected pseudowire from STCR-LL-A-BR01 to SNT2-LL-A-AS01 and from STCR-LL-A-BR01 to STCR-LL-A-AR01 to extend following networks: 2002 SNT2_ECCONTROL 2020 ENTR_ECCONTROL 2021 SNT1_ECCONTROL No Downtime lwilliau June 15, 2009 @ 0944 Created following networks on STCR-LL-A-BR01 to resolved the Crestron issue for ECC: 2002 SNT2_ECCONTROL 2020 ENTR_ECCONTROL 2021 SNT1_ECCONTROL No Downtime lwilliau June 15, 2009 @ 0936 LIBE-03-A-SW01 was down and was not able to bring the system up remotely. Visited the site and discovered that CPE port 1 was bad. Moved the Management to port 3 on the CPE.The system is up and running. No Downtime Management was down for 1hr. June 15, 2009 @ 0933 KRAS-01-B-SW01 was down and was not able to bring the system up remotely. Visited the site and discovered that the UPS had tripped. Replaced the 3000 UPS with a 1500 UPS and system is up and running. Downtime It was down over the weekend. lwilliau June 14, 2009 @ 1133 The Residence Halls DHCP has been moved to reger. I've turned off auto-pushes so for the rest of the Summer, any changes will need to be manually pushed. June 12, 2009 @ 1757 REMOVED vlan 4003 name COMMERCE_PBX no longer needed. removed from g3/10. June 12, 2009 @ 1458 Added another 48-ports blade for RCH1-04-A-SW01, they ran out of ports. no down time June 12, 2009 @ 1023 KRAS-01-B-SW01 was down and was not able to bring the system up remotely. Visited the site and discovered that the UPS had tripped. Reset the UPS and system is up and running. Downtime 30 mins. June 11, 2009 @ 2039 ROB-02-B-SW01 has been reset due to network forwarding problem. Verified all the ports are receiving IP addresses. Service was interrupted for 5 minutes. June 11, 2009 @ 2037 June 11, 2009 @ 1726 Harris Special Router was power cycled due to management malfunction. All VoIP service was interrupted for couple of minutes. June 11, 2009 @ 1725 June 11, 2009 @ 1725 LREs Info.xls has been updated with Harris Management info. June 11, 2009 @ 1724 June 11, 2009 @ 0038 Disabled TRUL-07-A-SW01 1/27. this port was causing a loop. June 10, 2009 @ 1554 ROBI-4C-SW01 lost MGMT IP, data network wasn't affected. Fixed management. June 10, 2009 @ 1538 If there is additional BGP problem, please reach Ben Allen at X34127, JC Internet lab. June 10, 2009 @ 1537 June 09, 2009 @ 1356 CABLETV: I had to replace a power supply for a modulator tray in the headend. The unit's power light just flashed a faint green, but didn't power the channels on that tray. Resolved after replacement. JLA June 09, 2009 @ 0009 According to GMU police DP, there has been power outage in Arlington city which lost power to Truland building. Please verify the network connection to the building in the morning with Arlington TSS. Thank you. All network serice to Truland is down as of 12:09 am Tuesday. June 09, 2009 @ 0006 June 06, 2009 @ 2048 Added the following access list to current PACKET-FILTER access-list in INCR-01-B-IR01 AND INCR-01-B-IR02 per Curtis McNay request. 6 deny ip any host 208.75.212.218 7 deny ip any host 209.51.196.242 8 deny ip host 208.75.212.218 any 9 deny ip host 209.51.196.242 any June 04, 2009 @ 1908 Configure INCR-01-B-AR01 bgp configuration for THCR-LL-C-AR02 (future remote sites router) see private logs.. June 04, 2009 @ 1700 new POS network 10.160.120.1/24 network was added to Engineering Building router and it has been assigned to 3A and 3B switches. No vlan has been assigned to port. June 04, 2009 @ 1659 June 04, 2009 @ 1614 ENGR-2-A-SW01 lost image file due to power glitch. Reloaded image and config files. Down time possibly 2hrs. June 04, 2009 @ 1533 Engr-2-A-SW01 lost image file due to power outage. Reloaded image and config files. Down time possibly 2hrs June 04, 2009 @ 1503 Tide-01-A-SW01 lost it's management. The port on the LRE was bad. Moved the management from port 11 to port 22 on HART-01-MS07. Management is bad up. No Downtime lwilliau June 04, 2009 @ 1501 Tide-01-A-SW01 lost it's management. The port on the LRE was bad. Moved the management from port 11 to port 22 on HART-01-MS07. Management is bad up. No Downtime lwilliau June 04, 2009 @ 1500 Tide-01-A-SW01 lost it's management. The port on the LRE was bad. Moved the management from port 11 to port 22 on HART-01-MS07. Management is bad up. No Downtime lwilliau June 04, 2009 @ 1358 ENGR-2A-SW01 lost image file dues to power outage. Reloaded image and config files. Down time possibly 2hrs June 04, 2009 @ 1343 ENGR-2A-SW01 lost image file dues to power outage. Reloaded image and config files. Down time possibly 2hrs June 04, 2009 @ 1343 Engr-2A-SW01 lost image file dues to power outage. Reload image and config files. down time possibly 2hrs. June 04, 2009 @ 1342 Engr-2A-SW01 lost image file dues to power outage. Reload image and config files. down time possibly 2hrs. June 04, 2009 @ 1342 Engr-2A-SW01 lost image file dues to power outage. Reload image and config files. down time possibly 2hrs. June 04, 2009 @ 1342 Engr-2A-SW01 lost image file dues to power outage. Reload image and config files. down time possibly 2hrs. June 04, 2009 @ 0938 Changed Keller I TLS circuit from 10Mb to 100Mb to support expansion at Keller II building. Router uplink changed to 100Mb FD. June 04, 2009 @ 0929 Changed Keller I TLS circuit from 10Mb to 100Mb to support expansion at Keller II building. Router uplink changed to 100Mb FD. June 03, 2009 @ 1212 UPS Failed in Commerce V at 10:35 pm Jun 2, knocking out the network for MEC Fairfax. The 3000 UPS was replaced with a 1500 UPS. The Core's Engineer has been notified that a smaller UPS was installed and that the bad UPS has to be brought back to the Office. The 1500 UPS was a quick fix because of the size. Downtime 23 hr lwilliau June 03, 2009 @ 0952 Added service timestamps log datetime msec localtime show-timezone service timestamps debug datetime msec localtime show-timezone to configuration in BRCR-01-A-CR01 June 02, 2009 @ 1701 Upgrading codes for one of the wireless controllers. There should be a very little downtime as other controllers should take over the APs. June 02, 2009 @ 1130 THAR serial interface 2/1/6 is reporting AIS error. Verizon has been contacted for circuit testing. Verizon Work order #IX048617 Current there is no data or voice service to Hemlock. All service down for at least an hour. June 02, 2009 @ 1128 June 01, 2009 @ 1506 Replaced UPS's on 2nd floors of King, SNT1 and SNT2 A. Completed by lwilliau & jarnett No Downtime lwilliau June 01, 2009 @ 1140 SNT2-02-A-SW01 uplink was down. Found a pinched fiber. Replaced the fiber and reseated the Uplink card. The link came back up but made the blade go amber. The had to power cycle the switch. Now switch is working properly. Downtime 30 minutes lwilliau June 01, 2009 @ 1124 Replaced bad UPS in Wilson Hall. lwilliau June 01, 2009 @ 1124 Ware-01-A-SS01 switch freeze. The switch was not reachable via management or network Power cycled the switch. Issue was resolved and connectivity has been restored. Downtime 15 minutes lwilliau May 26, 2009 @ 1042 installed UPS in Robinson 3B. No down time. May 26, 2009 @ 0954 Crestron Issue. Move the following ports vlan 1063: INVN-03-A-SW02 Blade: 3 ports:1,3,7,9,11,13,15,17,19,21 INVN-03-A-SW01 Blade: 3 port:3 No Downtime lwilliau May 24, 2009 @ 1309 Possible loop on port 45 of PERF-03-A-SW01 (172.20.17.31) caused Spanningtree to shutdown aggregation router (STCR-LL-A-AR01)'s port facing aggration switch in performing arts (PERF-02-A-SW01). Disabled the port (45 of PERF-03-A-SW01), uplink keeps up. May 24, 2009 @ 0937 Replaced THOM-LL-C-SW01 Baystack 450 with 470-48T during maintenance time, planned outage. May 21, 2009 @ 2128 The Northern Neck reported network outage after 6:30pm. It was because the vlan and interfaces between Dorm router and MESA core were removed. Static routes to access dorm network were also removed. There was a mismatch of the configuration on INCR side and Edge-B side. Therefore, the DHCP server was not reachable from student apartments. The vlan and interfaces between Dorm Router and MESA core were added back and static routes are added to Edge-B and INCR. Mismatch between INCR and Edge-B was corrected. The service was restored around 9:15pm. May 21, 2009 @ 1735 Backed up THCR-LL-C-AR01 configuration Removed Down or Not Used Interfaces. The following vlans were removed: 3,4,27,30,50,216,300,351,444,1299. atm2/0/0.1, set to default and shut s2/1/0:0, s2/1/7:0, removed po1, po6, vlan 3500 and tunnel1 May 20, 2009 @ 1703 Emergency change. The new centralized controller was changed to a different code because the previous one had bugs that made the controller crash. Down time was 30 mins May 14, 2009 @ 1120 11:15am HAZL-LL-A-BR01 1/3, 2/3 HAZL-01-B-SW01 6/1 had to bounce these ports to restore connectivity to these areas of the building. JLA May 06, 2009 @ 1702 All 24 computers in lab209,Loudon Campus has been registered on Vernier to prevent multiple login with same MAC addresses. No service has been interrupted. May 06, 2009 @ 1701 May 06, 2009 @ 1652 no more free leases for Discovery Hall. Expanded DHCP block from 194.203 to 194.239 May 06, 2009 @ 0812 Restarted INControl services on childress to allow update pushes to occur. (This happened at 1613 yesterday but I forgot to enter the data) May 05, 2009 @ 1520 14:30PM KRAS-01-A-BR01, replaced a bad power supply in this unit. Also added a third ps to this BR. JLA May 05, 2009 @ 1320 11:45AM Channel 50, was having video issues. After examining the connections. I had to remove it from the EAS System to correct it. We need to get a few more units. For this has happened in the past. We have switched out all the replacement units. Thanks, JLA May 05, 2009 @ 1141 FENW-04-B-SW01 MGMT was down for a couple of hours. Client on the third floor looping our network with his personal switch. Data network was fine, but CPU utilization was high causing management to go down. Traced it and unplug client's device, partitioned port 1/8 on our switch. May 04, 2009 @ 1427 New rule was added to E-pub firewall to allow access from Jiju2.gmu.edu to condor and eagle. no service was interrupted. May 04, 2009 @ 1426 May 04, 2009 @ 1414 DRCR-03-D-CR01 was not able to communicate with FW -DRCR-03-D-SW02 port-channel 2,3 ,facing FW, change from "trunk" to "access" . Communication between Router and Fairwall re-established. May 04, 2009 @ 1348 King-02-A-SW01 malfunctioned. Blade 7,9 and the Management port was frozen. Device is missing power cord to the first power supply and the 3000 UPS is dead. Updated the radius & trap. To resolve the issue had to power cycle the switch. Downtime- The weekend, starting at 10:42pm(for Blade 7,9 and Management port) April 30, 2009 @ 0823 Removed DHCP forwarding from Innovation EC Control network as we do not provide DHCP for that network. April 28, 2009 @ 2058 Aggregated links on the Disaster Recovery Firewall Cluster, Router, and Switches to increase bandwidth. There were intermittent service interruptions as the individual devices were re-configured. Data Center was notified before and after maintenance. -W April 28, 2009 @ 1525 Created Exhibit Network in Performing Arts for Concert Hall. Created in S&T1-A-AR01 interface 1/5 to Perfroming Arts 2B closet interface 1/48 to Concert hall Switch interface 1/47. IP=192.5.215.1 Network April 28, 2009 @ 1414 Moved Engineering Building Pay-for-Print server from 'Un-managed open' VLAN to to proper VLAN (managed protect) April 26, 2009 @ 0951 Prince William Core Upgraded successfully. Removed both Nortel 8600 boxes and put in Cisco 6500. MPLS enabled. OSPF configuration checked with all the building routers and core routers. Wireless is checked and is working. April 25, 2009 @ 1034 LIBE-02-C-SW01 CPE lost connection. interface was bounced and connection is restored. No service was interrupted. April 25, 2009 @ 1033 April 22, 2009 @ 1843 Bull Run Hall room 354 Physically move the ports to the new blade and made all the physical connections from DRCR-03-D-SW01 to the new 5510 switches. Configured 2 5510 switches for SSG VM project. Tested connections with SSG Engineers Please add the to new devices to WUG. The names are as follows: DRCR-03-D-SW03& DRCR-03-D-SW04. On DRCR-03-D-SW03 monitor port 46 & 47. On DRCR-03-D-SW04 monitor port 47 See private log for IP addresses No downtime Lamont April 22, 2009 @ 1828 On Tuesday 21, Bull Run Hall Room 354, removed 470 switch (DRCR-03-D-SW03) and a 8648TXE blade (DRCR-03-D-CR01). Replaced the 8648TXE blade with a 8608GTE blade. Installed 2 5510. William remove the monitored port from DRCR-03-D-SW02 to DRCR-03-D-CR01. Please updated WUG and remove The grayed out ports on DRCR-03-D-SW02 and add the new ports on blade 4 port 1,3,5,6,8 (DRCR-03-D-CR01). no downtime lamont April 22, 2009 @ 1648 April 22-2009-10:30am-11:10am Bad fiber cable was replaced for ARCR-LL-CR01 interface GigabitEthernet1/1 going towards the fiber panel. INput errors displayed on interface GigabitEthernet1/1 (port channel-group 10) have been resolved. interface gig 1/1 is now currently in the UP/UP state. Will monitor. downtime-0 hrs. Resolution- fiber replacement. ________________ ARCR-LL-A-CR01#show interfaces gigabitEthernet 1/1 GigabitEthernet1/1 is up, line protocol is up (connected) 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored April 22, 2009 @ 1537 Add ACL on Internet Routers April 21, 2009 @ 2024 APRIL 21. 2009-6:09pm issue with one of the interfaces (gig1/1) in port group channel 10 on ARCR-LL-A-CR01. Receiving incrementing input errors on interface gig1/1 for ARCR-LL-A-CR01. Solution was to shutdown the interface and have only interface gig1/2, the only member in the port group channel 10 currently, in the UP/UP state. interfaces gigabitEthernet 1/1 and gig1/2 (channel-group 10) on ARCR-LL-A-CR01 provide the uplink to interface 2/7 and 2/8 on arl0-01-abr01. The problem only affected the arlington 0 networks. I Will have to clean fiber between gig1/1 (ARCR-LL-A-CR01) and 2/7 (arl0-01-abr01), admin up the interface and monitor for incrementing input errors. Downtime 1 hr, 5pm-6pm. Location, arlington 0 1A. _______________________________________ ________________________________________ ARCR-LL-A-CR01#show interface gigabitEthernet 1/1 1435182 input errors, 636087 CRC, 636957 frame, 0 overrun, 0 ignored -lmarca April 21, 2009 @ 1049 April 21-2009 Device (TOWN-01-A-BR01) was down for appromixately 1 hr and a half-8:30am-10am. Shutdown/no shutdown was performed on (TOWN-01-A-BR01), interface Fa0/2/3 facing the switch(TOWN-01-A-SW01) but did not resolve the issue. Issue was traffic not passing through router A power cycle was performed on TOWN-01-A-BR01 , networks were reachable soon afterwards. Location is townhouse offices. Issue was resolved by Lamont Williams. April 20, 2009 @ 2355 Th-2a-sw01 and Th-2d-sw01 lost management. CPE was bounced, management has been restored. No service was interrupted. April 20, 2009 @ 2352 April 20, 2009 @ 2119 April 20th, 2009- switch FINA-02-A-SW01, uplink interface 1/47 to stcr-ll-a-ar01 ( 1/4) was down because of a spanning-tree blocking state. Downtime was approxmaitely 20 mins. Link was down at 6pm. Solution was to disable /re-enable spanning tree on the uplink interface 1/4 for STCR-LL-A-AR01. A shutdown/ no shutdown was also performed on interface 1/4 for STCR-LL-A-AR01. Location of device is Fine Arts B215. April 20, 2009 @ 0858 On Friday April 17, installed 2 8646 blades in DRCR-03-D-CR01 PW Bull Run. April 20, 2009 @ 0849 Fri April 17, added following vlan to DRCR-03-D-CR01 in PW Bull Run Hall. 48 1100 1101 1102 1103 1104 1105 No Downtime. April 16, 2009 @ 2113 4:00pm-Thompson Hall Building Router's routing protocol was not functioning correctly. 4:20pm-Added static route in Thompson Building Router to by pass the problem. Network connectivity came back up. 8:50pm-reset the dynamic routing protocol on Building router. Removed static router. Everything back to normal. April 15, 2009 @ 1115 Changed the Switchport Access on all the Engineering Build switches to 810 and removed 1000. All ports are ready for VOIP, if the ports doesn't detect a phone, it will default to the alternate vlan. If the port detects a phone the communication device will use the VOIP vlan and if a Computer is attached to the phone it will use the alternate vlan. Configured alternate vlan access for all phone devices using the cut sheet that I received from Chris. No downtime April 14, 2009 @ 2344 Moved BRCR TLAN to Innovation Core router April 13, 2009 @ 1540 Replace bad 3000 UPS with a 1500 UPS in Liberty Square 2nd fl A closet. April 13, 2009 @ 1438 Replaced a faulty BPS 2000 stack on the 2nd floor in the Performing Arts Building. Replace PERF-02-SW01 BPS stack with a Nortel 4548GT 48 port switch. This new device has the old MGMT ip and need to have it rediscovered in What's up Gold. No Downtime. lamont April 12, 2009 @ 0852 Upgraded code on the Mesa Firewall from 5.4.0r9 to 6.1.0r5. Used NSM to load software. This allowed for no noticeable downtime to the system. The upgrade fixed several issues including the IDP memory leak and an NSRP issue. Will continue to monitor. April 12, 2009 @ 0808 Innovation Core power maintenance - UPS failed test. Since no notice was sent out regarding DNS issue, UPS will be replaced next maintenance window while Innovation Core work is being completed. Power split between the two existing UPS and wall power to minimize possible outages between now and next maintenance. April 12, 2009 @ 0806 Power maintenance in MESA Core - UPS failed during testing. UPS was replaced with a new UPS, and tested again. New UPS held. Network downtime - 20 minutes. Police and MUST were affected but both back up and verified. April 12, 2009 @ 0446 Upgraded Arlington Core Network. Removed the 2 Nortel 8600 Boxes with a Single Cisco WS-C6506-E. All networks are working ok in Arlington. Tested Wireless Network. Contacted Operations to let them know. Connected to Prince William Core and Thompson Core. April 09, 2009 @ 2206 Management on MASO-2-A-SW01 went down on Wednesday April 8. The connection to Harris Theater was removed from the ground floor of Mason Hall by an unknown individual. The connection was traced from LRE MS 02 port 3 to Cat 5 213. The connection was restored and management is back up. Worked on by Arnett & Lamont Management Downtime 1 Day April 09, 2009 @ 1118 added vlans 1509,1510,1502,1500,1511 to port channels 12,13,14 on Mesa-ll-d-sw01, per Mark Craft's request. No down time April 08, 2009 @ 1144 servers that connected to ports g2/33-38 were down after added additional VLANs for Mark Craft. Remove those VLANs and everything were back. down time 15 minutes April 08, 2009 @ 1114 added vlans 1509,1510,1502,1500,1511 to g2/33-38 to Mesa-ll-d-sw01 per Mark Craft's request April 08, 2009 @ 1041 Changed Innovation Core TLAN to IP phone test network. Added test VoIP voice VLAN to Innovation Core router. Created test ports on 23 and 24 of voice switch April 07, 2009 @ 1213 Clark Construction trailer moved. SOHO router and NAT gateway for Clark Construction was move to a new location. It’s now located in Trailer 1 outside WARE. Physically connected to Trailer CPE it threw a CPE connected to 2900 LRE-XL in WARE-1-A-SW1. Issues: Distance problem and they moved behind another firewall Assisted by Andy, Michael Mauck, John Arnett, William, and Byung Downtime 1day Due to there lack of correspondence on the part of Clark Construction April 06, 2009 @ 1227 BULL-01-B-SW01, BULL-02ASW01. Both units lost fiber connectivity to BULL-01-C-BR01. had to bounce fiber uplinks on both units to restore access. JLA April 03, 2009 @ 1323 Internet outages effected Innovation Hall, Johnson Center and Science and Tech I was fixed. Internet Edge Router 1 lost power to one its blade. see private log for more details Down time less than 20 minutes April 02, 2009 @ 1222 All the switches in Engineering Building are now running Code 12.2(31)SGA8. Code was upgraded this morning and 1B switch was coordinated with Johnathan Goldman's people, before upgrade. Minmum downtime of 5 minutes per switch. April 02, 2009 @ 1220 April 02, 2009 @ 1121 Network down in the Robinson 3rd fl lab. The server that was black whole, via Curtis's request, piped the network into the lab, thus bringing the lab down. The Lab Admin was notified and alerted that its server may affect the lab at 9:00am Wednesday April 1. I removed the server from the network around 9:30 am today. I circumvented the server connection to uplink the network to the switch that feeds the lab. All machines & printers in the lab are operating properly on the network. Downtime 14hrs April 02, 2009 @ 1115 Upgraded code on both NSMXpress (main and dorm). Both servers are now back up and operational. You WILL need to upgrade your client in order to work with the new code. Emailing instructions on how to do this shortly. April 02, 2009 @ 0949 Robi-03-A-SW01 seem down Checked and found that port 4 on the CPE was bad. Ports 1,2,3 on CPE are in use. Removed device from port 4 and placed it in port 1. Management issue only. No downtime. March 31, 2009 @ 0913 Aquatic and Fitness Center lost internet connection yesterday. Fiber converter box was replaced around 7pm by Rashid & Larry M., however the internet didn’t recover. Convertor box was replaced again by Lamont this morning and internet was restored. Downtime 14hr 30mins. March 30, 2009 @ 1336 Added Clark Construction network to Warehouse ports 45 and 46. March 27, 2009 @ 1039 bounced all APs in Southside, got disassociate with controller. March 27, 2009 @ 1023 took out QoS setting for AP in Southside switch. There is no reason for it to be there March 26, 2009 @ 1652 Moved NET office network to Bilar for testing. March 26, 2009 @ 1213 Switch upgrade for Engineering building has been completed as of last evening at 6:20pm. All switches are now running Cisco IOS 12.2(50)SG1. March 26, 2009 @ 1211 March 26, 2009 @ 0928 All three Dorm Controllers freeze this morning and had to be rebooted. March 25, 2009 @ 1408 Created ports on MESA switch for NetIQ servers March 25, 2009 @ 1212 Bull Run Hall, B-side closet switch has a bad blade in the first slot. There is no traffic on the 48 port card. The card is being replaced. Down time 1 hour total March 25, 2009 @ 0909 Installed & configured new 470 switch in PW. Bull Run Hall 3rd fl rm 354. Configured new network on existing 8 port Cisco 2960G (DRCR-03-A-SW02). Uplinked 470 to (DRCR-03-A-SW02). New 470 switch in on management (DRCR-03-A-SW03) but is not in WUG. Equipment is part of SSG project. Please note William's earlier entry below and see details for entry into WUG in private logs. **********William's earlier Entry************ Created 4 new networks in Disaster Recovery for the SSG VMware backup networks. These networks are routed by the Fortinet 1000 Cluster. The networks are in IPAM under Disaster Recovery.Installed 48 port Nortel 470 for systems in these networks. ********************************************* March 24, 2009 @ 1651 Created VLAN for Discovery 328 Camera application and put on Discovery router and 3rd floor switch March 24, 2009 @ 1622 Added new CT network to Johnson Center Bldg Router and added to int g1/1. see private logs for detail. extended vlan to JCEN-LL-A-AS01 to ports 2/7 and 2/2 for JCEN-02-B-SW01 March 24, 2009 @ 1556 Created 4 new networks in Disaster Recovery for the SSG VMware backup networks. These networks are routed by the Fortinet 1000 Cluster. The networks are in IPAM under Disaster Recovery.Installed 48 port Nortel 470 for systems in these networks. Also added VLAN numbers to current DR Networks in IPAM. March 24, 2009 @ 1551 Added new CT network to Innovation Bldg Router and added to int g1/1. see private logs for detail. extended vlan to INVN-01-A-AS01 to ports 7/7-7/8 March 23, 2009 @ 1002 Configured 2 Cisco 2960G for Server Support. Switches are connected to management and to the MESA core Switch in TH rm 6. Switches are going to be used for there new private network. See net log for details. March 23, 2009 @ 0930 CISCO has confimed that there is a bug in code 12.2(46)SG1. Here is the message from Cisco. AAA server-private CLI crashes device instantly Externally found catastrophic (Sev1) bug: V-Verified Symptom: ---------- Applying AAA server-private CLI crashes the system Conditions: ------------ Execute the following commands: aaa new-model aaa group server radius Infrastructure server-private 192.168.241.8 auth-port 1645 acct-port 1646 The system will crash. This issue is affecting all platforms running 12.2 code base Workaround: -------------- Do not use the CLI "server-private auth-port acct-port " Instead use the CLI "server auth-port acct-port " This bug is fixed in 12.2(50)SG. I'll look into getting new code for upgrade. March 23, 2009 @ 0929 March 23, 2009 @ 0759 Sunday Maintenance- Add 48 port 470 to a stack and upgrade software to 3.7.2.12. downtime 2 minutes March 23, 2009 @ 0756 Sunday Maintenance- Remounted Firewall & Three switches in TH closet 7. Downtime 1 minute Chris & Lamont March 23, 2009 @ 0753 Sunday Maintenance- Replaced bad UPS in Rack 1 & Rack 5 in Thompson Core. The replacements were 3000 UPS. Chris & Lamont March 22, 2009 @ 1600 Firewall maintenance this morning is complete. All SSG's with an uptime of more then 1 month have been reset. Also the Thompson Building Firewall was moved up higher in the rack. Total downtime per firewall was less then 5 mins. No issues have been reported. Contact me with questions. March 19, 2009 @ 1511 CISCO Supervisor II-PLUS-10GE with Software ver. 12.2(46)SG1 has bug in software where it will power cycle when "server-private XXX.XXX.XXX.XXX auth-port 1812 acct-port 1813 key XXXX" is issued. Cisco Tech Support has been contacted and Incident number is 611015835. March 19, 2009 @ 1508 March 18, 2009 @ 1825 Added West Campus VoIP network to HART-01-A-SW01 March 18, 2009 @ 1029 CIT network was out for about 15 minutes. Had someone reset Canoga box on site, everything is back. Also put in a ticket for Verizon VARE452964 in case they call back. March 16, 2009 @ 1557 configured Mirror ports in INCR-01-B-AR01 ports 5/1 to mirror port 1/1 going to INCR-01-B-FW03. configured Mirror ports in INCR-01-B-IR01 ports 3/23 to mirror port 3/24 going to INCR-01-B-FW03. These 2 ports will connect to Gigaview Device in Mesa Core..Per William Request.. Carlos March 12, 2009 @ 1259 Adjusted MTU on pseudowire interfaces for SNT2-ENGR. This MAY have fixed the "intermittent connectivity" problem reported by ITE staff - contact for verification. Talk to me if you want to test (network problems could recur). See details in the private log. March 11, 2009 @ 1505 moved network for BestAccess from Nortel 470s to Cisco switches in Engineer Bld. Down time 10 minutes March 10, 2009 @ 2259 Added new King Hall Labs IP to King Hall router March 10, 2009 @ 1818 Preparatory configuration for Implementing Research Network as MPLS IPVPN. Touched: HART-01-A-IR01 INCR-01-B-IR01 MESA-LL-D-CR01 THCR-LL-C-CR01 STCR-LL-A-CR01 INCR-01-B-CR01 INCR-01-B-AR01 JCEN-LL-A-BR01 Please see private log for details. March 08, 2009 @ 0921 - Move Routing from ST2 Firewall to Engineering Building - FW policy moved to aggregation FW March 08, 2009 @ 0903 Load Balancer Maintenance completed. Both Master and Backup working properly. -W March 05, 2009 @ 1116 On Wed. 4, unpacked, racked and powered up 11 Cisco 4506-E chassis switches in ECE Lab LL JC. Assisted by Jarnett. First six are configured for the JC (first rack 4 switches, second rack the first two switches counting from the top). Have to talk to been before vrf is configured. There are 10 switches on management. See neo logs for addresses. March 04, 2009 @ 1851 Hooked up ELANs in BlueRidge and Innovation to Harris router. Created HSP network over connection March 04, 2009 @ 1147 Configured INCR-01-B-CR01 Configured interfaces for connection to ENGR-01-A-BR01 see private logs for details March 04, 2009 @ 1034 MESA-LL-D-SW01= changed name of vlan 4 from Subnet56 to Computer_Room_Network to reflect name from IPAM. this is network 129.174.1.0 /24 March 03, 2009 @ 2145 configure INCR-01-B-AR01 for ITSecurity Scanner Server. see private logs for details February 27, 2009 @ 1637 Operations. The Support Center has created a new form for students to request to have their XBOX's, PS3's, etc. registered. The form name is N0001_A and is put into Magic Service Desk "Network Queue" automatically. February 27, 2009 @ 1449 Installed BlueRidge Core VoIP Server switch. Installed Innovation Core VoIP Server switch. Configured port on INCR-01-B-CR01 for service. February 24, 2009 @ 1151 expanded the scope of 5 more serve IPs for Mason Hall. Ran out of Serve spaces February 23, 2009 @ 1208 restarted PortalKnot Messaging Server, tasks took too long to push. February 22, 2009 @ 1413 Got call from Data Server re: a web server for justin Brown ( 129.174.65.110 ) in SNT 1 that was not accessible due to the Protect/Serve rules in place on the MPLS aggregation firewall. I allowed that ip on the firewall BUT we need to create the new MPLS serve spaces so we can re-ip and relocate such devices. February 22, 2009 @ 1246 Troubleshooting the DHCP related outage on the firewall was inconclusive as we could not recreate the problem after switching back the previous master firewall. However is is quite possible that the cpu memory leak which caused the security module (IDP) to malfunction could have caused this as well. Both firewalls were bounced as thy had been running for 223 days. Juniper is providing a suitable update for both firewall and idp detector which fixes the code bug which caused the memory leak. Also, the multiple switches between the firewalls caused the load balancer to hang. When notified by the Data Center, we rebooted the device and the services were restored. -W February 22, 2009 @ 1011 Configured SNT1-LL-A-BR01 1.Upgraded Code new code s72033_rp-ADVIPSERVICESK9_WAN-VM 2.Configured Uplink Ports changed from switchports to Routing Ports 3. Configured VRF Configurations 3.Enabled MPLS 4.Removed old OSPF configuration 5.Configured BGP Configuration 6.Changed Vlan 800 to Vlan 1001 (COS Network) -removed 800 and created 1001 with old 800 settings 7.cleaned up radius configuration saved both old and new config in tera_share. Configured SNT1-01-A-SW01, SNT1-02-A-SW01 and SNT1-02-A-SW01 1. 6.Changed Vlan 800 to Vlan 1001 (COS Network) -removed 800 and created 1001 with old 800 settings tested vlan 1000 vrf General, tested vlan 1001 vrf General tested POS network, TEsted Wired and Wireless network. All networks working fine... February 20, 2009 @ 1646 Added West Campus network to Harris for testing February 19, 2009 @ 1047 TIME- FEB 19, 2009 CPE SWITCH labeled (ARL1-1A) For hazel hall, closet room 125, was flapping. Flapping was caused by bad pair, 49, on the 112 block in core closet. Issue was resolved by moving cpe switch to a different pair (50). The device was down on date, feb 18, 2009 from 9am - 5pm. February 17, 2009 @ 1925 ARL1-01-A-Sw01 and ARL1-01-A-SW02 are set to maintenance mode due to CPE uplink problem. Data traffic flow from building router. No service outage. February 17, 2009 @ 1923 February 13, 2009 @ 1203 SNT2-LL-A-SW01 the base 470 went bad, switched the other to be base and they worked fine now. Down time 20min February 13, 2009 @ 1048 bounced PV24-01-A-MS01 int lo 0/1 cpe connection. field house 1a & 1b switch were down. February 13, 2009 @ 1024 Created Innovation VoIP Server network Created Blue Ridge VoIP Server network February 13, 2009 @ 1012 Created new networks for Engineering Building in IPAM Created new networks for Arts Building in IPAM Created new networks for Public Safety Building in IPAM Created new networks for 1000E system in IPAM Created Blue Ridge Core Server network in IPAM February 12, 2009 @ 1642 MESA-LL-D-FW01 & 02 rule # 777 was modified(Ip address 129.174.161.230 was added). February 12, 2009 @ 1641 February 12, 2009 @ 1537 T1 connection at Mercadus to Arlington has been re-established. Cavalier Network fixed the problem. Mercadus Center was out of data network for 48 hours. Telephones were not affected due to BCM fail-over. February 12, 2009 @ 1535 February 12, 2009 @ 1208 Baker House Internet is back. Bad fiber strand going back to Thompson, moved to different strand. Byung Kook had informed infrastructure group. February 11, 2009 @ 2314 Got call from Data Center regarding CHNM server outage. After troubling with CHNM engineer, determined it was a server issue. CHNM website now available -W February 11, 2009 @ 2256 JCEN-03-B-SW01 Resolved printer issues in 3rd Floor JC Labs. Installed a 470-24T(172.20.18.39) switch in 3B closet. Unit has Vlans 2, 1500(JCLabs). All(4)printers attached to switch. This switch is fibered to JCEN-LL-A-SW01(3/3). Verified all printers worked correctly. JLA February 11, 2009 @ 1737 Cavalier Network has been contacted regarding T1 termination in Mercadus Center. Ticket Number: 1366873 February 11, 2009 @ 1736 February 11, 2009 @ 1737 Network connectivity back up. Mesa/Banner Firewall switched to backup device. Juniper investigating root cause. February 11, 2009 @ 1736 Document NET-F0017v3, located in Tera_share:\DOCS\REFERENCE\TLS Has been updated with all new information. Please reference this document when troubleshooting remote sites. February 11, 2009 @ 1735 February 11, 2009 @ 0904 Removed DHCP forwarding to sargon from CRCR-01-A-BR01, LOUD-01-A-BR01 and THOM-LL-A-BR01 to stop errors on sargon. February 11, 2009 @ 0023 Minor change to MSDP peering characteristics with MATP-I2. See private logs for details. February 10, 2009 @ 2233 I got a call form Operations. www.gmu.edu is not working outside mason. at this point we are working on it.. Carlos February 10, 2009 @ 1214 Backup Load Balancer now back online. -W February 08, 2009 @ 1000 Moved Connections for Mason Pond Parking Deck to new switch. Could not move PV 24 fiber remote. Will retry on Sunday, February 22nd. February 06, 2009 @ 1526 Placed new switch in Mason Pond Parking Deck using Sandy Creek IPs. Moved Information Booth to new switch. February 06, 2009 @ 1128 PatriotWeb back up. There seem to be an issue with the HA redundancy. Traffic for patriotweb was being sent to the backup load balancer which was not responding because it was in stand-by mode. I've disable the interfacces on that device until I can take a look at it. The primary is now handling all traffic. All services are restored. -W February 06, 2009 @ 1124 Put Thompson Hall LA & 2A switches in maintenace mode. I am assuming the phone line work is affecting the connection between the lre switch and the cpe. There is a verizon employee workin in the la closet. He said they are hoping to be done in a couple of hours. February 05, 2009 @ 2135 Load Balancer intermediate certificate updated. Outage was about 10 mins or less. All services back online. Verified with data center that all sitescope certificate errors cleared. February 05, 2009 @ 2002 Disabling ssl services on the load balancers to update the verisign intermediate certificate. February 05, 2009 @ 1623 Replaced dead UPS in ST2 3rd floor A side. network was out briefly (less than a minute). installed backup power supply for college hall switch 2A tommy and johnny February 05, 2009 @ 1517 There was a power outage in the SNT2 building. The outage caused the Nortel 4548GT switch to lose its configuration. At first glance the fix seems simple. The device accepted the address for management; however it was none responsive to adding vlans using the Comment Line & Device Manager. When trying to apply new valn I would receive an error message in Comment Line & Device Manager. John Arnett assisted me and used the web version to bypass both Comment Line & Device Manager. Using the web version we were able to add the vlans. The switch is up and running and I have copied the configuration and vlan chart, which was email to Matthew Lilius (Goldman’s admin). Downtime 3hrs February 05, 2009 @ 1435 Replaced dead UPS in ST2 3rd floor A side. network was out briefly (less than a minute). installed backup power supply for college hall switch 2A tommy and johnny February 04, 2009 @ 2230 All load balancer services are back online. New certificate and encryption key are in place. February 04, 2009 @ 2153 Shutting down SSL services on load balancer to replace expiring PatriotWeb certificate and encryption key. February 04, 2009 @ 1813 AP in LIBE on the 3th fl was down. Reconfigured AP and remotly reset AP. The AP recovered and is back on line. Lamont February 04, 2009 @ 1810 AP on the 6th fl was down. Reconfigured AP on the 6th fl. Remotly reset AP. AP failed to recover. Manually power cycled AP. Back on line. Lamont February 04, 2009 @ 1806 On Feb 3 reconfigured 6 AP's to address controller issues. Configured AP's to rollover to provide them with a altenate pathes to the network controllers.. Bulids effected Neck 3rd fl AP, Shen 3th/5th fl, Tide 3rd/4th fl. Lamont February 04, 2009 @ 1758 On Feb 3 replaced a bad AP in NECK 4th floor. Assisted by Larry and Rashid. Lamont February 04, 2009 @ 1754 On Monday Feb 2 I discoveried 25 down AP's. The 25 Dorm AP's had to be manuelly power cycled in the following building NECK, PIED, BLUE, TIDE and SHEN. Assisted by Larry Marca Lamont February 03, 2009 @ 1318 Moved one PC (000b.db62.0caf) on INVN-03-A-SW01 from the General vrf zone to the CT zone so it can access a print server (129.174.73.11) for management purposes. This is just temporary until Mike Richardson manages to move his pay-per-print stuff to the right zone. Larry Song and William were OK on this. February 03, 2009 @ 0947 setup (temporary) in-band management for 2 switches in the new Engineering Bld. for Best Access. 172.22.5.15 and 172.22.5.16 February 03, 2009 @ 0937 Extended (temporary) Innovation backbone VLAN to Engineering Bld. for the construction people working outside. Drob approved. January 30, 2009 @ 1335 NSM is back online. -W January 30, 2009 @ 1219 Production NSM is going down for database upgrade. No traffic will be affected. -W January 30, 2009 @ 1040 Expanded Protected VoIP scope for Innovation. This is temporary for Best Access to work with the new Engineering Bld. January 30, 2009 @ 0927 Installed two 470s for Best Access in Academic 6 (Engineering Bld) January 28, 2009 @ 1549 Cleaned up Dorm Router configuration for interfaces G2/2-2/10. These interfaces are not being used, currently are shutdown. removed old configuration. January 27, 2009 @ 1219 Moved 'Video' folder from 'PROJECTS' folder to 'Infrastructure' folder. Created shortcut in PROJECTS folder for VIDEO. January 26, 2009 @ 1759 bounced CPE for FEHO-1A January 26, 2009 @ 1421 Wireless problem in Fenwick and Finley is now fixed. See private for details. January 25, 2009 @ 1054 Moved ST, Innovation, Patriot Square and 3 for the Liberty Square Fiber remotes back to original fiber strands. Re-routed secondary connection for Robinson Hall to by-pass Data Center construction site. Moved EdgeA to Research Router connection back to original fiber strands. January 22, 2009 @ 1100 Configured STCR-LL-A-CR01 for future connection to the new SNT2-LL-A-BR01. Interfaces are still shut until connections are made.. see private logs.. January 18, 2009 @ 1216 MPLS-01-A-FW02 has replaced MPLS-01-A-FW01 as the primary VPN Head-End Firewall. 01 will eventually be configured as the backup. BGP and Multicast are both up and running. HOWEVER the current multicast PIM configuration on the firewall is not compatible with our NSM code version therefore deploying a new configuration/policy via the NSM will disable the PIM configuration. PLEASE do not make any changes to this firewall without consulting me. Juniper is looking into NSM issue. January 17, 2009 @ 2210 got a call from Operations. there was water damage in Carrol Hall. the switch is down. it is possible the switch got damage. I will check it out tomorrow morning. Carlos January 14, 2009 @ 1050 Created entry for DR SSL VPN (sslvpndr01.gmu.edu) Changed name of primary SSL VPN to sslvpnpr01.gmu.edu and created CNAME for sslvpn01.gmu.edu to new name January 13, 2009 @ 1115 slow Internet problem in Concert Hall has been fixed. see private log for detail. January 12, 2009 @ 1321 WuG: removed gi3/15, added gi3/18 & gi3/19 from MESA CR01 for monitoring purposes. January 09, 2009 @ 1910 Research I building ISG2000 has been replaced with an SSG550. -William January 07, 2009 @ 1830 4:15pm (SCPD) Couldn't connect to Digi-board boxes for parking deck devices. After verification of the entire network layout for this private network. Myself, and Larry Song found the problem to be a vlan issue on a "moved" port. This resolved part of their issues. They still had Mason Pond network devices unreachible. 6:15pm After verifying physical connection via fiber. I checked the vlan configs on SUB1-02-A-BR01. The uplink port was on the 1000 vlan. The POSSUB1 vlan is 2000. After changing the port, I could see (9) mac addresses found via vlan 2000. Will confirm in the morning, to see if this resolved their other issues. Assisted by: Larry Song, Lamont Williams, Chris Nayeri JLA January 07, 2009 @ 1352 Updated Krasnow Inst. Firewall policy to block non-campus traffic to 129.174.150.32-63. January 06, 2009 @ 0915 Bad UPS brought down Thompson Hall FW & Vernier. Users were unable browse the network or the internet. I replaced the ups, connection restarted. Lamont January 06, 2009 @ 0914 Bad UPS brought down Thompson Hall FW & Vernier. Users were unable browse the network or the internet. I replaced the ups, connection restarted. Downtime 1hr Lamont January 05, 2009 @ 1328 bounced ARCR-LL-A-SW01 interface 1/48, uplink was down. January 05, 2009 @ 1327 rebooted PV24-MS01. Management came back. January 04, 2009 @ 2317 -Install new JC building router JCEN-LL-A-BR01 -Removed JCEN-LL-A-FW01 -Changed Public-POS VLAN 2301 -Changed Library Vlan to 3010 December 23, 2008 @ 0907 The UPS in the King Hall entrance failed. This caused the building firewall to go down and all network services outside of the building. The power was rerouted to bring all services back up until a replacement UPS can be installed. December 21, 2008 @ 1248 Replaced INVN-01-A-BR01 Removed INVN-01-A-FW01 Changed Innovation VoIP VLAN to 900 Changed Innovation POS VLAN (for Parking Services - SCPD-01-A-SW01) to 2300 See Private Log for Additional Information December 21, 2008 @ 0919 Move Innovation fiber remotes to new fiber path. Moved last ST fiber remote to new path. Moved last Liberty Square fiber remote to new path. December 19, 2008 @ 1351 Changed Arlington PBX Private VLAN number to work with 5510 switches at Ballston December 19, 2008 @ 1336 Added VoIP VLAN for Johnson Center on Router and in IPAM December 18, 2008 @ 1534 Installed (3000) UPS in Blue Ridge Core, Tidewater 2nd floor, and Shenandoah 2nd floor. December 15, 2008 @ 2207 Created Patriot Center VoIP network and added to all Patriot Center switches. Added network to DHCP server December 15, 2008 @ 2153 The second unit of a 4548 GT-PWR stack, Loudon Campus, developed a corrupt software agent (Image File) due to a previous remote upgrade that didn’t completely written to flash when the file was interrupted by a power glitch. The switch recovered but became faulty. An attempt to upgrade the stack on Monday Dec. 15 pushes the envelope of the image and brought the second unit of the stack down. A new Agent was downloaded onto the second unit, of the stack, making it stable. The two switches currently have the same firmware version. The base unit has the updated code(5.1.2). The second unit has the older code(5.0.1). The stack is run off the newer code(image) and is working fine. Downtime 5hr (Second Switch) December 15, 2008 @ 2048 8110 Chassis was removed from JC 2C closet on Friday 12 and stored in the noc. The chassis was replaced by a 4550 Stack. No downtime December 09, 2008 @ 0041 Moved all Admissions ports to new VLAN. Deleted 129.174.125 network. December 08, 2008 @ 1836 Removed 470 stack and replaced it with a 4548 Stack for Goldmen. Downtime 1hr December 08, 2008 @ 1831 Configured new Nortel 4550 Stack and installed it into JC 2C closet. I Created a Parallel link on Building Router JCEN-LL-A-BR01 (3/1). Connected new stack to uplink and moved all active ports from JCEN-02-C-SW01 to new stack. Both are up and can be managed remotely. The old chassis has a lot of non active ports that are patched down. I will monitor the chassis for a week before it is shutdown and removed. Please review private note for more info on both devices. Downtime None December 08, 2008 @ 1539 Removed Vlan 62 (ECMNet A) from INVN-01-A-BR01 ports 1/5,1/7-1/8,2/30,7/4. Reason = no longer being used. December 08, 2008 @ 0933 change Dorm Firewall policy to allow Xbox's Netflix application December 05, 2008 @ 1840 Adjusted VLANs for Mercatus/Ballston BCM 50 installation. December 04, 2008 @ 1556 Power At PWC has been restored. All network devices are reachable. December 04, 2008 @ 1531 Power outages in PWC, Bull and Occo are affected. No est. time when power will be restored. December 03, 2008 @ 1659 internet problem with Enterprise lab on the 4th floor had fixed. Down time 1 hour. See private log for detail December 03, 2008 @ 1034 Utility company is working on electrical line at Hemlock Overlook. ETA is around 11-12pm. All services are down. December 03, 2008 @ 1033 December 02, 2008 @ 2129 Created pseudowire between MESA-LL-D-CR01 4/23 and INCR-01-B-CR01 4/23. See Private Log for details. December 02, 2008 @ 1215 Internet problem with Enterprise had fixed. see private log for detail. Down time 3 hours. December 02, 2008 @ 1035 Removed STCR-LL-A-AS02 from whatsupgold. device no longer being used. Arnett is removing it from STCR. November 25, 2008 @ 1050 Replaced the bad 3000 UPS in Innovation 3rd closet. This is the one that was beeping. Johnny G. will schedule the replacement of the second 1500 UPS due to the battery not charging. November 24, 2008 @ 1652 The uplink for FEHO-01-B-SW01 was down. Fiber was tested and reveled that the fiber was damaged. Infrastructure was called. They tracked and found the damaged part of the fiber. A mouse started Thanksgiving early. The fiber was repaired and the uplink is back up. Down time 8hr November 20, 2008 @ 1059 Added Net Mangement Servers VLAN on DR switch November 19, 2008 @ 1538 Added new UPS to Enterperise (1st, 2nd, 3rd and 4th floor). Replaced fault ups in LL Potomac Heights. People involved Arnett, lamont November 19, 2008 @ 1535 Preformed maintenance on all the switched in Arlington core (ARL0, HAZL, TRUL) utilizing the installation procedures. Updated radius, local authentication, added new allowed source, increased timeout to 5 minutes, entered time server location, added syslog location. I had a problem with the TRUL-07-A-SW01 switch. It is not responding to radius or the fallback password. No Downtime November 16, 2008 @ 0045 Increased Residence Hall protect DHCP leases from 3 to 24 hours to reduce load on dhcp server. November 14, 2008 @ 1324 Finley Wireless was down. Thompson Hall AM Vernier Access Manager had to be powered cycled. Downtime 20 min November 14, 2008 @ 1103 Interface gi3/1 and gi4/1 has been enabled in Innovation Core. If VoIP phone problem comes back sometime next week, please disable gi3/1 and gi4/1. There may be hardware issue. November 14, 2008 @ 1102 November 13, 2008 @ 1820 update SNT1-LL-A-BR01 ACL to do Protect/Server November 13, 2008 @ 1802 Installed public ip addresses between THCR-LL-C-MR01 and MESA-LL-D-CR01 interlinks.see private logs for details. November 13, 2008 @ 1616 ENTR-02-A-SW01 lost power due to a power failure around 8am. The config was lost. The config was restored and switch is work fine. Downtime 20 mins November 13, 2008 @ 1348 updated all Thompson Core devices with new WuG IP and trap. November 13, 2008 @ 1053 Successfully added BlueRidge Core to Voyence for back-up purposes. November 11, 2008 @ 1632 Installed and Configured Security Cameras in BlueRidge Core. see private logs for details November 09, 2008 @ 1102 Moved multiple circuits to create diverse paths or paths not effected by December ductbank relocations: Edge B to MESA core, Edge B to Thompson Core, Innovation Core to Thompson Core, Innovation Core to S&T Core, Residence router to Blue Ridge Core, Residence router to MESA Core, MESA Core to Harris, Thompson Core to Harris and MESA to University Police building. Fixed negotiation problem on link between ResHall router and MESA router. Replaced SmartCell on Harris Matrix UPS. November 07, 2008 @ 1430 RCH1-03-A-SW01 Power to second UPS has been restored. All PoE blades have powers restored. November 07, 2008 @ 1429 November 07, 2008 @ 1130 SUB2-02-B-SW01 was reset due to malfunction on blade 9 and 10. Service was down for 3 minutes. November 07, 2008 @ 1129 November 03, 2008 @ 1502 Discovered that our BGP advertisement to MATP-I2 for prefix/mask 199.26.254.0/25 was not being propagated upstream to/through MAX and I2. Traced the cause to a BGP policy on the upstream link from MATP to MAX that restricted advertisements to maximum 24 bit masks. MATP changed policy and now all is OK. This could have affected research network connections, but to my knowledge no complaints were logged. See details in private log. November 03, 2008 @ 1330 Replace Nortel5510 with Nortel470 for SNT2-LL-B-SW01 for testing purposes. October 31, 2008 @ 1527 Removed '127 and '215 networks from Townhouse router. October 30, 2008 @ 1906 Added VoIP network to DR site October 30, 2008 @ 1520 On Oct 29, Uplink to CHCP was re-routed from MAIN-01-A0-SW01 to STCR-LL-A-AR01. Replaced BPS Stack in Maintenance and replaced with a Nortel 470. Moved all users to 470. Removed 2 BPS from Maintenance & 1 from Warehouse. Removed all unused fiber in both closets. Warehouse, Maintenance and CHCP have single fiber links to STCR-LL-A-AR01. Old BPS in CHCP is scheduled to be replaced at later date. Interface info should be updated. October 30, 2008 @ 1506 Took network equipments out of Central Module. October 29, 2008 @ 0955 On Oct.27. The up-link to Warehouse (Ware-01-A-SW01) was removed from the Maintenance (Main-01-A-SW01) switch and rerouted directly to SNT 1. This will reduce the single point of failure that exited. Downtime 5 mins October 28, 2008 @ 1637 Added thor.mesa.gmu.edu as thrid WINS server. October 28, 2008 @ 1506 UpLink between STCR-LL-A-AR01 1/4 and FINA-02-A-SW01 1/47 were down for several minutes. Both ports were bounced and connection has been restored. October 28, 2008 @ 1457 October 28, 2008 @ 1247 Removed Vlan 2304 and Access list POSBlueRidge from THCR-LL-C-AR01 see private logs for details October 27, 2008 @ 1004 COM1-02-A-SW01 was resetted because of memory problem. Service was down for 3 minutes. October 27, 2008 @ 1003 October 22, 2008 @ 2050 Removed Default route from Mgmt Router to Mesa Core. and also Removed static routes from Mesa Core to Mgmt Router. see private logs for details. October 22, 2008 @ 2007 Changed IP on netinfo October 22, 2008 @ 1130 fixed radius for ARCR-LL-A-CR01. Radius port mismatched. See private log. October 21, 2008 @ 1802 Added BlueRidge Core Server netork October 21, 2008 @ 1357 Crated new Admissions network on JC router October 21, 2008 @ 1355 Cleaned up VLANs on ARL0-01-A-SW01. October 18, 2008 @ 1219 COLL-02-A-SW01 could not be managed.. Came onsite and realized both power supplies are dead. Replaced just one power supply. Unit is up and running. We'll order spare power supplies October 17, 2008 @ 2130 Net Reach installed at PWC MEC. 172.28.3.17 Plug 1 - SW03 Plug 2 - SW04 tested and working October 17, 2008 @ 1417 Added Filters for BlueRidge POS network. see private logs for details.. October 14, 2008 @ 1435 Removed new VCL network ('.24) from routing on MESA Core router and added static route to MESA/Banner firewall. Route on firewall still needs to be done. October 13, 2008 @ 1456 PWC DR site is down. Bull Run Building is having power issue and it is being worked on. It seems like Backup power generator for DR site did not come on. PWC facilty Management has been contacted for further investigation. October 13, 2008 @ 1455 October 12, 2008 @ 2108 Internet Edge Reconfiguration Moved MATP circuit (I2,NWV) from INCR-01-B-IR01 to HART-01-A-IR01. Interconnected INCR-01-B-IR02 and HART-01-A-IR01. Configured ipv6 (addresses and routing) on Internet Edge. October 10, 2008 @ 1653 Re-started Messaging Server for PortalKnot to fix tasks hanging. October 10, 2008 @ 1609 Removed 1 BPS 2000 & 3-Nortel 470 from rack at Townhouse. Replace with POE 470 weeks ago. No down time. October 09, 2008 @ 1743 Installed backup power supplies on Thompson and Science and Tech Aggregation Firewalls. October 09, 2008 @ 1658 NET Management Firewall installed. Please let me know of any related access issues during this period of testing. October 09, 2008 @ 1657 Blue Ridge Aggregation firewall installed and Added to NSM and IPAM. October 09, 2008 @ 1529 Townshouse was down due to a switch over to new POE switches conducted by Steve Broaddus. The problem was solved by conecting the correct up link ports. Downtime 10 mins October 09, 2008 @ 1139 Added Remote sites to Voyence October 08, 2008 @ 1711 oct 8, 2008: at approximately 4:40pm, the 14th floor of the Qwest building in arlington experienced a 20 min downtime for their voip phones. After resetting the VPN box located in Thompson hall, rm 8, the VoIP phones came back online. October 07, 2008 @ 0900 Management was down at Baker House due to disabled Ethernet ports on the cpe. Ports were re activated and management is back up. downtime 30 mins October 06, 2008 @ 1615 Disaster Recovery CheckPoint firewall has been replaced with a Fortigate 1000.See WUG for details. Firewall logs can be viewed via the FortiAnalyzer. October 06, 2008 @ 1546 New NAC password has been updated on Password Safe. October 06, 2008 @ 1545 October 03, 2008 @ 1321 Added DHCP forwarding to sargon for JC Library October 03, 2008 @ 1257 On Thursday Oct. 2 at 8 am Research I, SNT2 3rd floor & SNT2 LL seemed down. Closer inspection revealed that the cpe's had lost power (Research I 1st floor & SNT2 3rd floor). The UPS had to be reset. Downtime 10 mins SNT2 LL had a switch in a stack that failed due to Physical Register. Ports 30 and 34 experienced a Physical loopback error. Replace faulty Nortel 5510 Switch and added it back to the stack and configured vlans for added unit using vlan chart.. Downtime 1hr Chris, John A., Lamont October 03, 2008 @ 0828 Wed. Oct. 1 at 8 am 3rd floor Innovations class rooms were down. Moved link from Blade 1/7 to Blade 7/4 on the building router (INVN-01-A-BR01). Moved link from Blade 1/33 to Blade 1/34 on the switch (INVN-03-A-SW02). Reconfigured vlans on both to reflect the changes. Conclusion: Bad Gbic on switch and bad port on building router. People involved: Chris,Carlos,John A.,Tommy,Lamont Down time 20 mins Troubleshooting related issues 1hr October 02, 2008 @ 1713 Fairfax 'Special Services' dialup lines shutdown. ISDN line move to new dialup system for testing. October 02, 2008 @ 1358 Created new Virtual Computing network and assigned to MESA-LL-D-SW17 port 24 October 01, 2008 @ 1706 Patched student vlan 2502 (TEMPORARY) to Thomson aggregation router to bring it to Hanover for MUST II testing. I WILL take it out when Larry Marca is done with the testing. October 01, 2008 @ 1658 extended DHCP scope (the max I could add was 4 more IPs) for Mason backbone. It ran out of IPs. Gave Dr. Merten a static IP in case DHCP ran out again. September 24, 2008 @ 1409 patched Panel 3 ports 23, 24 to the 2 network per Mike Rothgeb's request September 24, 2008 @ 0903 Sept. 23 2008 11:30 Internet in ICES, Sub II B side, went down. The switch check out fine. Arnett & Jhank confirmed that the Labs were receiving their internet thought a single port. Labs have two servers which act as the lab's DHCP servers. The services must have lost power and when it recover the DHCP client service must have not restarted. Both servers were rebooted. Internet restored Server reset 2 mins Tracking cabling 30 mins Troubleshooting switch, Server & Lab Connection 30 mins Researching the servers with ICES staff & Server Support to insure that I could reboot servers without causing issue 1hr Total down time 2hr September 21, 2008 @ 1918 Rewired cabling for management in Blue Ridge to meet building code. Management that was effected: BRCR-01-A-AR01 BRCR-01-A-AS01 Security Camera Down time less then 15 minutes each. All are up and operational. September 21, 2008 @ 1910 Staff will occupy Dinner & Fitness on Monday Sept. 22. I have activated the B port for the digital phones. All computers will be able to access the network by connecting through the digital phones. All analog devices will use the A ports on the jacks. I have activated all the jacks for the staff that will be moving. September 19, 2008 @ 1522 Created Scanner Management network in MESA Core September 18, 2008 @ 1645 Created new Network Scanner Admin networks for ST and Innovation Cores September 17, 2008 @ 1055 Nessus Scanner in STCR was removed. IP 172.20.254.220 September 17, 2008 @ 1054 F0040_A submitted by Sean Watkins was passed onto Curtis Mcnay to review on 9/17/08 September 16, 2008 @ 1707 Created Fenwick PoS network. September 16, 2008 @ 0852 CIT Herndon was down Yesterday morning. Verizon was contact by JArnett & TDang. Verizon diagnosed a bandwidth over flow. Lwilliau was deployed to site. Troubleshooting revealed that port 3/14 & 3/16 were the source of the problem. These ports were used as a uplink to a lab via two D-link switches. Ports 3/14 & 3/16 were disabled. One of the machines in the lab was compromised. Staff after been noticed that ports will be disabled until problem is solved. They were advised to call Curtis McNay’s Group and once reassessed wipe the lab clean. I was informed the hard drives were pulled and wipe after ever class. It’s a mystery how the hard drive was left in and the machine was left powered on. Down time 4hr September 15, 2008 @ 2153 Reset IGP Metrics on Edge links on Fairfax core routers. Cost 100 to IR01 and 500 to IR02. Reset IGP Metric on Inter-Edge link IR01-IR02. Removed a LOT of stale configuration. Activities complete by 1930 this evening. September 14, 2008 @ 1340 TLS circuit at Loudon and CIT are down for more than an hours. Verizon has been contacted for circuit trouble-shoot. Verizon ticket numbers are as follow: Loud:vare432291, CIT:vare432292 All network services are down. September 14, 2008 @ 1338 September 14, 2008 @ 1003 Performed maintenance on Sub1 Router, network downed less than 10 minutes September 12, 2008 @ 1636 disabling snmp monitoring from THOM-LL-A-FW01. WHATSUPGOLD not able to talk to device via snmp. September 12, 2008 @ 1241 UPS replacement in Innovation 4th floor switch. Down time was less than 20 minutes. September 12, 2008 @ 0956 MEC5 DHCP issue has been resolved. September 12, 2008 @ 0955 September 09, 2008 @ 1652 Replaced switch in Sub2 Ball Room. Down time was less than 10min September 08, 2008 @ 1805 MEC firewall's firmware has been upgraded to V3.00 MR5 patch 5. Serive was down for approximately 3 minutes. September 08, 2008 @ 1804 September 08, 2008 @ 1337 MESA-LL-D-FW02 & 01 had policy number 678 updated to include Mary Fisher's computer at PWC(129.174.192.31) September 08, 2008 @ 1335 September 05, 2008 @ 1908 IOS image upgraded on COM2-02-A-BR01 cat4000-i5s-mz.122-25.EWA14.bin All activities completed by 1905. September 04, 2008 @ 1411 Loudon Campus TLS was down multiple time during the day and second stack swtich lost VoIP vlan setting. Vlan was reinstated and all networks are up and running. September 04, 2008 @ 1409 September 03, 2008 @ 1733 ST-AM was down for 10 minutes. AM was power cycled and it's working in norm. Entire public wired and wireless were affected. September 03, 2008 @ 1732 September 03, 2008 @ 1718 Added Event network to Occoquan 1st floor September 03, 2008 @ 1717 Moved Hemlock 9150 to new IP space Removed old network. September 03, 2008 @ 1714 Replaced old switch in Krug Hall. Down time was less than 10 minutes September 02, 2008 @ 1650 MESA-LL-D-FW01 $ 02 had rule #684 edited to include GMU-56.0/23 and GMU-78.0/23 network allowed to access 129.174.2.205. Change was made to reflect network consolidation in JC and Thompson. September 02, 2008 @ 1646 September 02, 2008 @ 1418 Installed 3 470-48 POE Switches (Stacked) at the Townhouses. These new switches will replace the non POE 3 470-48 switches. All vlan and configurations are set and have been tested. The new stack has a linked from the old switch and can be managed. The switch over will be completed on a scheduled maintenance weekend. Installation & testing time: 1.5hrs Lamont August 31, 2008 @ 2229 TLS circuit in Harris has been in and out of service since 7:30 pm. Circuit is down again at 10:00pm. Verizon has been contacted and notified of the problem. Verizon ticket number is vare430435. Verizon may dispatch technician if necessary by Monday 9/1/2008. All remote site connections are down. August 31, 2008 @ 2227 August 28, 2008 @ 1726 Moved CBR and Commerce DataLinks to new IP address. August 27, 2008 @ 1234 Added VoIP network for West Campus August 26, 2008 @ 1206 Wireless Network is down for most of the Potomac Heights building. We are aware of problem and are working on a solution. August 25, 2008 @ 1033 THAR Vernier is down. System files has crashed. In progress of replacing the unit. August 25, 2008 @ 1033 August 21, 2008 @ 1644 Removed ip 129.l74.55.1 from JCEN-LL-A-BR01 VLAN 55. Add Vlan 55 to THCR-LL-C-AR01 and configured with ip 129.174.55.1 /23 and 129.174.54.1 as secondary. tested ok.. August 21, 2008 @ 0930 North Chesapeake experienced cascade problem. This is a stacked switch in which the last addition was a switch that came back from repair. Troubleshooting and repair time 30 minutes. Lamont August 19, 2008 @ 2246 COM2-02-A-BR01: Reconfigured fa4/48 as trunk interface, member of vlans 2, 290 with 290 as native vlan. FOUND A COOL FEATURE: One reason we liked Juniper was configuration confirmation and rollback. Here is a way to do this on a cisco device. Before setting a configuration that may interrupt communications, save the working configuration (write mem) and schedule a reload to occur at a short time in the future (I set it for 5 minutes before attempting trunk port reconfiguration). If you interrupt communications, the device will reset at the interval, if your configuration works, you can cancel the reload. reload in 5 minutes with an annotation "SYSTEM RECOVERY" reload in 5 SYSTEM RECOVERY {output message appears, you must confirm} -- do config -- reload cancel {output message appears RELOAD ABORTED} August 19, 2008 @ 2233 HEML-02-A-BR01: Reconfigured for per vrf aaa. Reconfigured for snmp server to use access-list 1. August 19, 2008 @ 2148 TOWN-01-A-BR01: Added Management Interface as BVI2 (irb bridge 2 interface) with bridge-group members fa0/0.2 (vlan 2 upstream to THCR-LL-C-AR01) and vlan 2 (downstream to TOWN-01-A-SW01). Added North1 (bridge 3 - no BVI) with bridge-group members fa0/0.2500 (vlan 2500 upstream to THCR-LL-C-AR01) and fa0/1.2500 (vlan 2500 downstream to TOWN-01-A-SW01). Updated RADIUS Configuration to reflect per vrf aaa changes. August 15, 2008 @ 2144 The following President Park buildings are back online: Harrison, Jefferson, Monroe, and Wilson. Lamont August 14, 2008 @ 1703 DEMO-A-02-BR01 and DEMO-A-02-SW01 has been replaced. Inband management has been activated via frame-relay. 240.128 and 40.128 are running concurrently until telecom finishes PBX upgrade. August 14, 2008 @ 1701 August 11, 2008 @ 0847 Performed software maintenance on Mason Hall’s Nortel 8310 Switch CPU’s. We were able to upgrade to version 3.0. However we lost the ability to login and manage the switch. As a result we had to fall back to version 2.3. We upgraded from 2.1.0.2. We will try to recreate the environment in the test lab to troubleshoot. Upgrade & Troubleshooting time about 8hrs. August 08, 2008 @ 1122 John G. & Rashid are working on South Chesapeake module. August 07, 2008 @ 1004 Radius login has been temporary disabled on Democracy Router. It just stopped working for some time. Byung will reinstate the radius login as soon as it's fixed. August 07, 2008 @ 1003 August 06, 2008 @ 1446 THCR logging configuration changed. THCR was not sending log to the syslog server. I modified the logging configuration. August 05, 2008 @ 0954 Turned off STCR-LL-A-CR02 Reason=not longer being used. August 05, 2008 @ 0909 Moved SNT2 Firewall link from STCR-LL-A-CR02 to STCR-LL-A-CR01 G 3/8. Made sure network traffic was working ok. Network was down for 5 minutes. Carlos Blandon August 04, 2008 @ 1701 Added static router for Mercatus VoIP testing July 30, 2008 @ 1537 Enabled MLT on KING-01-A-BR01 G3/7 - 3/8. port 3/8 has no link and is ready for connection to STCR-LL-A-CR01 port g4/3. Enabled Port-Channel on STCR-LL-A-CR01 G3/3,G4/3. Shut down STCR-LL-A-CR02 port g2/3. July 30, 2008 @ 1053 Added IP to Hazel Hall VoIP VLAN July 28, 2008 @ 1439 New Firewall rule to allow all network from Innovation Hall to itelab1 (129.174.94.104) was applied to ST1 Checkpoint firewall. July 28, 2008 @ 1438 July 28, 2008 @ 1126 About 10:20am (MASO-01-A-SW01) Users reported loss of connection to mail. I verified conectivity (onsite) before confirming access from users. Users work fine now. Thanks, John A... July 27, 2008 @ 1324 CRC T1 line has been down for 24 hours. Verizon will be contacted on Monday morning. CRC is set to maintanence mode. July 27, 2008 @ 1323 July 27, 2008 @ 1323 MESA-LL-D-LB01 and MESA-LL-D-LB02 were added in WUG. MESA-LL-D-LB03 was removed from Mesa. July 27, 2008 @ 1322 July 27, 2008 @ 1238 Netscaler LB and MESA-LL-D-SW06 in Banner rack has been decommissioned and removed from WUG. July 27, 2008 @ 1236 July 24, 2008 @ 1057 ST2, SNT2-02-B-SW01, All slots were not functioning and and chassis has to be power cycled. It was out of service for 10 minutes. July 24, 2008 @ 1054 July 23, 2008 @ 1335 Modified VoIP Policy Set: change lease time from 3 hours to 24 hours removed deny client update(already in server conf) removed 'ping check' false July 23, 2008 @ 1142 Created VoIP network for Fine Arts, removed College Hall VoIP network from switches July 23, 2008 @ 1045 ACAD-01-A-SW01 put in maint. mode Power is out in part of the PV area. (Under Construction) Work Control does not have a time frame when the power will be restored. July 23, 2008 @ 1035 College Hall VoIP Vlan was expaned over to Fine Art building for telephony installation. Fine Art does not have designated VoIP Vlan. July 23, 2008 @ 1034 July 23, 2008 @ 0950 Problem with remote sites is now fixed. Down time about one hour. July 22, 2008 @ 1224 ES&M upgraded DHCPd upgraded on all DHCP servers. July 18, 2008 @ 1418 Dorm Vernier down for 2 hours from 12:00-2:00pm due to firber path quality drop between Dorm Router and Mesa router. Fixed by cleaning fiber connector and changing to better path. Reason for the quality drop of fiber path was unknown. July 18, 2008 @ 1148 wireless issue in patriot square has been resolved. one of the customers was experiencing problems on the second floor in one of the houses. July 18, 2008 @ 1028 ST1 Checkpoint Firewall policy has been modified. Rule was added to allow port 2080 from all GMU to wincount.lab.ite.gmu.edu July 18, 2008 @ 1027 July 16, 2008 @ 1320 Problem with MUST has been fixed. Down time was a couple hours July 15, 2008 @ 1458 MUST service was down untill 14:45 07/15/2008 July 14, 2008 @ 1347 Issues with the trailers in front of commerce have been resolved. down time was a couple of hours. July 14, 2008 @ 0939 Channels 24, 33, 38, 42, 53, 55, 85, 88 were down at 8am this morning. Boxes were reset all come down up except 55. Will contact John A, and Chris is looking a problem. July 14, 2008 @ 0935 Robi-03-A-SW01 & Robi-4-C-SW01 appeared down in What's Up Gold at 8am. The problem was investigated In the 3A closet the first cpe ethernet port was bad, moved cable to 4 port on the cpe and switch reappeared in What's Up Gold. The switch of the 4th floor had to be rebooted. Switch was freeze. July 11, 2008 @ 1609 Internet problem with Liberty has been fixed. Down time less then 30 minutes. July 10, 2008 @ 1502 Due to cable removals from MESA core 0 to a Baystack switch to prepare for the core replacement, the email server was temporarily disconnected for about 15 minutes around 5pm on 07/08. Shujia July 10, 2008 @ 1458 Network problem with Aquatic center is now fixed. Down time was about 2 hours July 10, 2008 @ 1446 Network problem with Aquatic center is now fixed. Down time was about 2 hours July 10, 2008 @ 0856 We are currently investigating the problem in Research 1. We will update you on the results. July 10, 2008 @ 0853 Problem in Research 1. Internet connection has been going up and down all week. The caller said another engineer checked the problem and told them to continue to call the noc if the problem was not resolved. I have 9 trouble tickets related to this issue. We had a switch in the building that was flapping and may be the cause. If you have any ideas please share. I will enlist the help of another engineer and test the equipment today. July 08, 2008 @ 1508 470-48PWR removed from OCCO Trail and replaced with 470-24T. Time 15 minutes. July 07, 2008 @ 1822 Added VoIP VLAN and routing for CBR Townhouses. July 07, 2008 @ 1444 Installed new Thompson Management Network NAT Firewall. July 07, 2008 @ 1300 Changed a 10 mb 8 port switch for 100 mb 48 port switch. Prince William Construction trailer. July 07, 2008 @ 0926 Liberty Square 3rd floor down due to faulty ups. UPS replaced and everything is back up. Replacement time 15 minutes. July 01, 2008 @ 1911 VPN account troubleshooting document has been created and added in Tera Share. It is located under \Docs\procedures\Security\GMU Telework VPN July 01, 2008 @ 1910 July 01, 2008 @ 1851 New GMU TV Firewall installation completed. All access/connectivity verified. June 30, 2008 @ 1743 Added VLANs to Virtual Cluster for NetIQ demo. Added names for Virtual Cluster VLANs. June 30, 2008 @ 1645 Log files dating from June 23rd to June 27th has been deleted from Checkpoint Management server. June 30, 2008 @ 1645 June 30, 2008 @ 1507 Installed new Bull Run Firewall. All access/connectivity verified. June 30, 2008 @ 1440 Removed Vlan 19 from SNT2-LL-A-BR01. no longer being used. June 30, 2008 @ 1335 Problem with Enterprise third floor has fixed. June 30, 2008 @ 0941 Patriot Center has no electricity. Patriot Center has been placed under maintenance mode in WUG. June 30, 2008 @ 0940 June 29, 2008 @ 1709 Added DHCP forwarder to Arl0 VoIP network. June 27, 2008 @ 1716 Enterprise Hall Backbone VLAN has been switched over to VLAN 1019. Old NCC VLAN 3191 has been removed from all switches in Enterprise Hall. June 27, 2008 @ 1715 June 27, 2008 @ 1418 NVMS network in Townhouse is now up and running. Down time was about 3 hours June 26, 2008 @ 2257 "ALL" AP's in CRC removed from WUG per rashids request. Reference WCS for monitoring and troubleshooting. June 26, 2008 @ 1809 A management connection to Bull Run Packetshaper has been restored. Default VLAN has to be at MGMT(2), untagpvid has to be enabled. June 26, 2008 @ 1808 June 25, 2008 @ 1702 Removed port 10/1 in STCR-LL-A-CR02 from vlan 531. port has been down for 423 days. June 24, 2008 @ 0957 Problem with Bull Run Hall is now fixed. Two of our switches dead, we replaced with new ones. June 20, 2008 @ 1521 Added Sandy Creek Office network to Sandy Creek Deck switch for IP cameras. June 20, 2008 @ 1337 Added Farifax ELAN port to MESA Core switch for NetIQ testing June 19, 2008 @ 1616 Problem with Patriot Center network is now solved. Down time was about one hour June 19, 2008 @ 1616 Problem with Patriot Center network is now solved. Down time was about one hour June 19, 2008 @ 1503 under the policy for ITE, in Checkpoint, 110 network had been changed from /24 to /23, and 111 network was removed from resident.network.group. Innovation lab has SSH connection to ITE Zeus, now. June 19, 2008 @ 1501 June 19, 2008 @ 1121 removed Vlan 34 from DORM ROUTER int G 3/1 connecting to THCR-LL-C-AS01 switch. VLAN was no longer in the switch. June 17, 2008 @ 1432 STCR-LL-A-AR01; Disconnected old cross connects from 10/27-10/28, 10/37-38. JLA June 17, 2008 @ 1324 IP addresses for condor and eagle has been change to reflect new IP addresses on Mason hall building firewall. New policy was added to allow all traffice from outside to reach condor and eagle. June 17, 2008 @ 1323 June 17, 2008 @ 1045 replaced dead switch in Thompson Language lab. Down time was more than an hour. June 17, 2008 @ 1000 Cleaned up ports in ST Core: MESA-LL-D-SW04 Removed VLANS 10,12,25,27,125,216 Removed port with not link from 22,172 STCR-LL-A-AR01 Deleted VLANs 2, 19, 44,51,67,105,254,800,1000,3700 Removed IPX from 200,661,662,800,1010,1012,1019,1022,1026,1027,1028,1052 Disabled IPX JCEN-LL-A-BR01 Removed VLAN 125 from port 1/8 (link to ST AR01) Removed IPX from 55,125,218,1501 Disabled IPX June 16, 2008 @ 1918 radius server updated for INCR-01-B-MS01 and INCR-01-B-MS02 and also bounced cpe for innovatation building router and firewall -Rashid June 16, 2008 @ 1857 Web-Communication Firewall in Mason Hall has been replaced. DNS entries for Condor.gmu.edu and eagle.gmu.edu has been changed in Portalknot. Firewall object ip addresses has been changed on condor and eagle. Configuration has been updated on MESA firewall, STCR firewall, and THCR firewall. Web service was down for about an hour. June 16, 2008 @ 1855 June 16, 2008 @ 1415 Replaced dead blade for a switch in Robinson 3rd floor on Saturday 6/14/08 around 3pm. Network was down for less than 20 minutes. June 12, 2008 @ 1715 Commerce 5 MEC NAT DHCP scoop has been expanded from 100-200 to 60-250. June 12, 2008 @ 1715 June 12, 2008 @ 1611 ROBI-01-A-SW01; Lamont Williams added a 8148tx blade in slot2. JLA June 11, 2008 @ 1401 Multicast rate limiting was enabled on the ports between the Innovation Core routers and the Research I building router. Multicast was turned back on in Innovation June 11, 2008 @ 1039 Press Box Dumb Hub is connected to FEHO-01-A-SW01 3/16 June 11, 2008 @ 1021 Network Engineering is in the process of cleaning up old networks that are no longer used. They are 129.174.24.0 and 129.174.53.0 from Sub 1. Any calls related to these two networks please have DSS take a look to make sure client's PC has the appropriate setting (DHCP) and/or calling Network Engineer for further assistance June 11, 2008 @ 0835 Added new Facilities Management VLAN to ports to Maintenance and Facilities Admin buildings June 06, 2008 @ 1415 New password entry was made for MESA-LL-D-SW04. This is a special switch which SSG and NetOp both take care of. June 06, 2008 @ 1414 June 06, 2008 @ 1041 MESA-LL-D-CR02 had invalid radius key. It has been fixed and no service was down. June 06, 2008 @ 1041 June 06, 2008 @ 0927 MESA-ll-D-SW02 in banner rack has been changed to MESA-LL-D-SW07. MESA-LL-D-SW04(DMZ) in banner rack has been changed to MESA-LL-D-SW08. Reason for changing name is that there are duplicated switch names in banner rack and MESA core rack. June 06, 2008 @ 0925 June 04, 2008 @ 1333 Tidewater third floor network was out for about 15 minutes. Problem is now fixed June 03, 2008 @ 1514 1519 NEW NCC Lab vlan was inserted on STCR-AS, ENTR-AS, ENTR-04-A, and B switches. June 03, 2008 @ 1513 May 30, 2008 @ 1607 Reset config for Akamai cache port on MESA router. See private notes. May 29, 2008 @ 1749 Removed routing for old Physical Plant network (129.174.51.0) May 29, 2008 @ 1443 research1 and Innovation core's IPX interfaces have been shutdown. Please notify Byung if there is any related problem. May 29, 2008 @ 1443 May 29, 2008 @ 1140 Disable IPX Connection going from STCR-LL-A-AR01 7/4 to SNT2-LL-A-SW01 1:47. IPX is no longer used.. Carlos May 29, 2008 @ 1047 STCR-LL-A-AR01 7/4 needed to be bounced. Link to SNT2-LL-A-SW01 1/47. JLA May 29, 2008 @ 1028 Enterprise network was restore, down time less than one hour. May 24, 2008 @ 1156 LREs Info.xls file was updated with new information. May 24, 2008 @ 1154 May 24, 2008 @ 1151 CPE was bounced for LIB 2C Closet. No service down time. May 24, 2008 @ 1147 May 24, 2008 @ 1147 WUG had incorrect IP entry for ARL1-04-B-SW01. The actual IP is 46 not 42. Change was made on WUG. no service down time. May 24, 2008 @ 1145 May 24, 2008 @ 0119 Restored missing filter for NET net to res hall networks. May 23, 2008 @ 1733 CIT was down for 8 hours over night. Router was reset in the morning and service was restored. May 23, 2008 9:00 May 23, 2008 @ 1705 New switch was install in Press Box, Field House. FEHO-01-C-SW01. PV24,LRE interface lo0/7 is attached to the switch for management. May 23, 2008 @ 1704 May 23, 2008 @ 1703 ARL0-03-A-SW01 had broadcast storm and interface 6/1 was shutdown in response. Port was bounced and connection has been restored and broadcast storm is gone. Service was down for 30 minutes May 23, 2008 @ 13:36 May 21, 2008 @ 1709 PV03-01-A-SW01 - PV09-01-A-SW01 - network equipment removed from buildings and WUG May 20, 2008 @ 1738 bounced SUB1-03-A-SW01 CPE - MGMT RESTORED RESET UPS'S IN PERF-02-A-SW01 AND PERF-03-B-SW01 THEY DID NOT COME BACK UP AFTER POWER OUTAGE. May 20, 2008 @ 1414 Northern Neck devices added to WUG May 20, 2008 @ 1343 Following Buildings have no power: SUB1, Performing Art, Concert Hall, Student Apartments and West PE. Work control does not have definate ETA May 20, 2008 @ 1342 May 18, 2008 @ 0954 Remove Pretect/Serve from Internet Router A and B May 16, 2008 @ 1258 Vendor policy under Medicat Policy has new server ip address added. 129.17.2.211 May 16, 2008 @ 1258 May 16, 2008 @ 1059 THCR-LL-C-CR02 started having issues again this morning. Affecting ARCR-LL-A-CR02, ROBI-01-B-BR01 as a result. Decided to replace slot 9 to eliminate issues with this card. JLA May 15, 2008 @ 1541 Passwords have been updated on Password safe. May 15, 2008 @ 1541 May 15, 2008 @ 1541 IDS was turned off due to abnormal network issue. May 15, 2008 @ 1140 May 12, 2008 @ 2301 Had to Enable/Disable these ports after 20 mins of being down for no apparent reason. All showed as no link. ARCR-LL-A-CR02 PORT:1/6 STCR-LL-A-CR02 PORT:1/2 THOM-LL-A-CR02 PORT:9/1 JLA May 02, 2008 @ 1417 POSnetwork had policy change to access http and https in STCR firewall. May 02, 2008 @ 1417 May 02, 2008 @ 1110 Bounce gi5/3 on INVN-02-A-SW01. Link was down for half a day caused the test switch in Support Center not getting IP address. May 01, 2008 @ 1611 CRC user network down. Fixed by clear unneccessary static route on Thompson Core 1. May 01, 2008 @ 1606 chmp.gmu.edu was down. Fixed by clear ARP table of mesa firewall. May 01, 2008 @ 1416 THCR02 was reset due to unexpected failure. Unscheduled down time. May 01, 2008 @ 1415 April 29, 2008 @ 1909 Updated firewall policies on Thompson Aggregation and S&T Aggregation firewalls. All traffic is logged via the Juniper NSM. Please refer to it for troubleshooting. April 28, 2008 @ 1714 unit 2 was replaced on ARL1-01-A-SW01. It will be reset during the maintenance period. Unit 2 is down and VOIP users were moved to unit 1. Unit was down for 3 weeks. April 28, 2008 @ 1712 April 28, 2008 @ 1712 Power supply was replaced on ARL0-2-A-Sw01 and ARL01-3-b-SW01. No down time. April 28, 2008 @ 1710 April 28, 2008 @ 1143 The old whatsupgold server has been decommissioned. April 28, 2008 @ 1056 ARL1-01-b-sw01, SNMP access was added to policy 101. April 28, 2008 @ 1056 April 23, 2008 @ 1812 Townhouse TLS has been upgrade from 10M to 100M. Link was down for 2 minutes. Wireless and Wired connections have been tested and working in norm. Please contact Byung if there is any problem. April 23, 2008 @ 1810 April 21, 2008 @ 1627 Replaced bad gbic on STCR-LL-A-CR01 2/7 Clients were not affected by the outage. April 18, 2008 @ 1535 Restored connection to dialup modem. April 11, 2008 @ 1940 Updated baseline firewall policy on Thompson Building Firewall. All traffic logged in Juniper NSM. April 05, 2008 @ 0111 Updated filters on Edge to change Protect space per request from Nick Clark April 04, 2008 @ 1743 AP managment interface temperary down. Should NOT affect wireless user. April 04, 2008 @ 1739 connectin between Dorm Router and Mesa Router was problematic. Clean the fiber connection all the way through. Problem solved. April 03, 2008 @ 2001 Applied baseline firewall policy to research 1 firewall. All traffic is logged and viewable via the Juniper NSM. Please use it to troubleshoot any reports of access problems and refer to me as needed. April 02, 2008 @ 0821 Change ACL on Drom Router (Dorm_Mesa_Out) to allow syslog from vernier to syslog server April 01, 2008 @ 1817 Updated firewall policy on Mason Hall firewall. All traffic is logged and viewable using the Juniper NSM. NOC Engineers, please use it to troubleshoot any reports of access issues. March 27, 2008 @ 2117 Management CPE in Liberty 2A has been reset. Management was down for 4 hours. March 27, 2008 @ 2116 March 27, 2008 @ 1504 Change security filter on S&T aggregation router to all NSEMPOS to FNDTterm March 27, 2008 @ 0935 67 Network has been removed from all Performing Art and Concert Hall Building. Old Vlan still exist on STCR-LL-A-AR01 and all the switches in case of emergency. Please be on look out for any call from those 2 buildings. DSS and Support Center has been already notified of changes. March 27, 2008 @ 0932 March 26, 2008 @ 1323 THCR-LL-C-MS01 was restarted. "Radius authentication issue on the switch." March 26, 2008 @ 1323 March 25, 2008 @ 1358 DHCP entry, 129.174.228.20, was removed from Trul-02-A-BR01. Entry was not been used by Router. March 25, 2008 @ 1356 March 24, 2008 @ 1038 LRE connection to Liberty 2C has been bounced. Management connection has been restored. March 24, 2008 @ 1037 March 21, 2008 @ 1528 Updated DHCP server entry for SUB I PoS to point to Thompson DHCP server not S&T I. Pushed changes to both servers March 20, 2008 @ 1637 change dorm router ACL "Dorm_Mesa_Out" to allow WCS - Controller communication March 20, 2008 @ 1526 Robinson B building had power outage for about 30 minutes. ROBI-04-C-SW01 was reboot locally. March 20, 2008 @ 1516 March 20, 2008 @ 1517 ROBI-02-B-SW01 up link to ROBI-02-B-SW02 was bounced. Uplink was down for less than 10 minutes. March 20, 2008 @ 1516 March 20, 2008 @ 1441 Add ACL on Dorm Router to block access to Management Network. March 20, 2008 @ 1222 COLL-02-A-SW01 was down for less than five minutes bounced ports 5/1 on COLL-02-A-SW01 and 1/3 on STCR-LL-A-AR01 Passing traffic March 14, 2008 @ 1604 Activated unlabled jacks in JC atrium for NCAA Selection rally. Being used by Events Management to broadcast to Ras Al Khaimah campus (GMU)UAE. Jacks connect to JCEN-01-B-SW01 Slot 10 Ports 17,19 JC BB network. Disconnect on 3/17/08 March 13, 2008 @ 2058 Installed Firewall policy on OCCO-01-A-FW01 ( Occoquan Building Firewall ). Noc Engineers - Please access the Juniper NSM to troubleshoot any reported access issues. If the issue is regarding external (non-GMU) access to GMU ip addresses. Please verify in IPAM that the destination address is documented as a serve address. Please update IPAM as necessary and forward issue to my attention. March 12, 2008 @ 2041 Installed Firewall policy on DISC-01-A-FW01 ( Discover Building Firewall ). Noc Engineers - Please access the Juniper NSM to troubleshoot any reported access issues. If the issue is regarding external (non-GMU) access to GMU ip addresses. Please verify in IPAM that the destination address is documented as a serve address. Please update IPAM as necessary and forward issue to my attention. Thank you. March 12, 2008 @ 1614 PATC-01-B-SW01 management is down. Clients in PATC confirmed traffic is passing. Investigating the issue. March 12, 2008 @ 1130 A switch have been added to the 3A closet Johnson Center. JCEN-03-A-SW02. 172.20.18.35 The switch is now primarily being used for Wireless Access Points. March 11, 2008 @ 2046 Installed Firewall policy on BULL-01-C-FW01 ( Bull Run Hall Firewall ). Noc Engineers - Please access the Juniper NSM to troubleshoot any reported access issues. If the issue is regarding external (non-GMU) access to GMU ip addresses. Please verify in IPAM that the destination address is documented as a serve address. Please update IPAM as necessary and forward issue to my attention. Thank you. March 11, 2008 @ 1601 Wireless connection in Liberty Square has been restored. WLAN override setting has been disabled. March 11, 2008 @ 1600 March 10, 2008 @ 1632 Liberty2.gmu.edu, edgewall, was down for about an hour. controlserver and shared secret settings were cleared and reset. March 10, 2008 @ 1631 March 07, 2008 @ 1616 There were 2 switches added to COM5-02-A-SW03 Cluster. March 07, 2008 @ 1615 March 06, 2008 @ 1550 Added new POS network 10.160.96.32/28 and ACL to INVH-01-A-BR01. March 04, 2008 @ 2134 Disabled port 27 on SCPD-01-A-SW01 due to known non-PCI compliant device (cash registar) until problem is corrected. Working on it. February 29, 2008 @ 0923 Found two AP running on incorrect mode. Corrected. February 28, 2008 @ 0100 Doubled Hazel Hall Serve space. February 27, 2008 @ 1029 Changed WuG device name for the Cisco LS-1010 at Arlington from ARCR-LL-A-SW02 to ARCR-LL-A-SS01, to conform to our device naming standards. This is a special purpose switch. February 24, 2008 @ 1040 Replaced the 450 stack in FENW-04-B-SW01 with two 470-48T. Configured Vlans. Tested all networks. Fenwick BB and Wireless. All is fine. February 24, 2008 @ 0738 Bounced Cpe for PIED-04-A-SW01 in order to manage switch. February 21, 2008 @ 1614 Fenwick Library network was up and down for about 15 minutes caused by a user's Linksys 5 ports hub. Problem is now fixed. February 19, 2008 @ 1659 INVN-03-A-SW01 has been reset due to managemant routing issue. Reset took 2 minutes and service was down for 2 minutes February 19, 2008 @ 1658 February 19, 2008 @ 1253 Expanded Thompson Serve range February 15, 2008 @ 1708 Moved Accounts PC (129.174.22.93) from THCR-LL-C-SW06 to MESA-LL-D-SW04. Decommissioned THCR-LL-C-SW06. February 11, 2008 @ 1820 Updated filters on Commerce and Townhouse router for Judy Kratzer access to CDRs. February 10, 2008 @ 0956 Removed 8110 chassis out of Entreprise Lower level. There is now only a 470 stack configured with SOM network. ENTR-LL-A-SW01. information is on whatsupgold February 08, 2008 @ 1708 Removed 105 vlan from Robinson Building. ROBI-04-C-SW01 is managed through CPE in ROBI-04-B-SW01 closet. Removed 105 from ROBI-01-B-BR01, disabled gig 1/5. Removed fiber from THCR-LL-C-AR01 gig 3/9. We no longer have a connection from ROBI-01-B-BR01 to THCR-LL-C-AR01. this connection was only used for the 105 vlan February 07, 2008 @ 1656 LIBE-02-A-SW02 a new Arp access list was added for the Access points and also all the ports of all the Liberty switches where APs are connected to have been labeled. -Rashid February 07, 2008 @ 1605 Vernier syslog server IP address has been changed from 129.174.241.170 to 129.174.15.13. Necessary changes to VCS1 and VCS2 have been made, also. February 07, 2008 @ 1603 February 04, 2008 @ 0151 Switched DHCP on NET net to new IP network. January 29, 2008 @ 2354 Bull-03-A-SW01 was reset due to power outage(lost stack#1). Bull-01-C-BR01 1/4 was reset due to power outage. Bull-01-b-SW02 was reset due to power outage(lost stack#2). Bull-02-A-SW01 has no management (Possible inbound management issue) DISC-01-A-BR01 has lost management(passing traffic). DISC-01-B-SW01 has lost management(passing traffic). OCCO-01-A-BR01 has lost bootconfig. Bootconfig was restored, able to ping 105 network, not able to ping other management network. OCCO-03-A-SW01 Lost management(passing traffic). OCCO-03-B-SW02 Lost management(passing traffic) January 29, 2008 @ 2347 January 28, 2008 @ 0018 Reset default OSPF timers on all routers (10s hello, 40s dead interval. Finished by 1000. Configured redundant inter-core links (THCR-ARCR, ARCR-PWCR, PWCR-INCR). Finished by 1300 No indications of service-affecting outages. Attempted reprovisioning second MESA-DORM link (used THCR-INCR MMF path). Could not achieve bidirectional link status. Stop called at appx. 1530. Likely service affecting (DORM) due to asymmetric link status, though no outages reported. At this time, remote Vernier Edge Wall and Access Managers were discovered to be out of contact with Control Servers. Problem was eventually traced to firewalls in front of THCR-Agg and THOM. Cleared firewall sessions between AM/EW and CS, cleared and set CS on AM/EW to trigger new session. Finished at appx. 2030. Known issues: the link between ARCR-LL-A-CR01 and ARL0-01-A-BR01 is showing errors and OSPF state machine is stuck in exchange. Recommend site visit on Monday, Jan 27. More configuration cleanup is needed on THCR-Agg router. There are 2 links between INCR and THCR on MMF. These will need to be watched and should be moved when a SMF path becomes available. Need to fix some problems with Inter-router VLAN chart (PWCR-INCR-MESA). Need to cleanup an appearance of VLAN 105 originating in THCR, passing through INCR and INVN to Sandy Creek Parking Deck. Need to connect INCR-01-B-CR02 to MESA-LL-D-CR02. January 27, 2008 @ 1355 Removed JC labs network (vlan 1500) from STCR-LL-A-AR01 7/4 going to SNT2-LL-A-SW01 1/47. reason=vlan was not included in this switch. vlan not being used. January 25, 2008 @ 1529 Created ITE/Osgood network at Prince William Created new Research I serve space Updated P&S filers for both January 21, 2008 @ 1744 Upgraded IPAM software to 2.2.194 January 21, 2008 @ 1704 Updated/expanded P&S filers for SOM Enterprise (Submit Late) January 21, 2008 @ 0824 Had to reset trunk ports 2/3,2/4 and 3/2 on Blueridge aggregation switch due to err-disabled. Gi2/3 BLUE-04-A-SW01 Gi2/4 BLUE-05-A-SW01 Gi3/2 SHAN-05-A-SW01 Rashid January 20, 2008 @ 1025 Bounced interfaces on Shen-01-a-as01. 2/5= SHEN-2A 2/6= SHEN 3A 3/1= SHEN 4A 3/4 = TIDE-01-A-AS01. interfaces were err-disabled. network was down for at least 4 hrs. January 19, 2008 @ 1652 second time link from Tidewater AS to Blueridge AS got error disable. Re-enabled link, network may be out for a good 30 minutes January 19, 2008 @ 1157 Tidewater AS got error disable. Did a no shut on port. Network maybe out for a brief 5 minutes. January 13, 2008 @ 1205 ARCR-LL-A-CR0-1 slot2 port 5 and ARL0-01-A-BR01 slot2 port 8 have been set to manual speed. link was down for about 8 hours January 13, 2008 @ 1203 January 09, 2008 @ 2259 Vernier for Dorm was down from around 4pm. As of 10:45pm problem solved and all Dorm network restored. January 09, 2008 @ 2135 INCR-LL-B-CR03 interface Gi3/6 to MESA86-B was down for 4 hours. Interface was bounced and link has been restored. January 09, 2008 @ 2134 January 08, 2008 @ 1759 Expanded Serve space in 129.174.65.0 network by 2. January 08, 2008 @ 1640 installed Nortel 470 @ Tidewater for dorm admin. January 07, 2008 @ 1657 Installed switches for Academic Support Module. January 04, 2008 @ 0109 Expanded SOM network and moved router to 129.174.138.1. Added networks to ST Aggr router for Enterprise and Perf Arts network transitions Added Protect and Serve filters on Edge for above networks. December 17, 2007 @ 1145 ARL-03-A-SW01 was down for 10 minutes. Switch had to be reset. UPS Failure December 17, 2007 @ 1139 December 17, 2007 @ 1140 ARL-03-A-SW01 was down for 10 minutes. Switch had to be reset. December 17, 2007 @ 1139 December 14, 2007 @ 1454 LIBE-02-A-SW01 CPE has been bounced. December 14, 2007 @ 1453 December 14, 2007 @ 1209 Slot 10 in JCEN-01-B-SW01 chassis was resetting. Moved Print Services ports to slot 9. Moved card to slot 8 to see if slot or card. December 14, 2007 @ 1207 Archon has Hard drive failure. Hard drive was reset and it's working in norm. December 14, 2007 @ 1205 December 13, 2007 @ 1604 Changed vlan on port Fa0/1 COM5-01-A-SWO3 from mecBB to DMZ network December 13, 2007 @ 1020 Loudon Campus is down at this moment. Verizon is switching TLS equipment to recover from their fiber problem. December 13, 2007 @ 1019 December 11, 2007 @ 1601 Reset CPE for Field house closet A switch. December 11, 2007 @ 1542 Increased recursive DNS queries on all bottom tier servers to 10000 December 10, 2007 @ 1304 Balanced Dominion hall main amp. Removed connection in Grayson to Dominion December 10, 2007 @ 1132 changed secondary DNS server on all vernie except Dorm, per Larry Song request. December 06, 2007 @ 1456 Added new Protect and Serve filers for MLI in Northeast Module December 05, 2007 @ 1446 Added VoIP vlan to FREE-02-A-SW01, FREE-01-A-SW01 from OCCO-01-A-BR01 slot 7 port 6 December 05, 2007 @ 1403 Created voip vlan 900 on arl1-LL-a-sw01 and arl1-01-a-sw01. Also made port 2/5 (going to arl1-ll-a-sw01) on arl1 building router part of vlan 900. December 04, 2007 @ 1738 Entr-LL-a-sw01 has been reset. This is a part of troubleshooting effort for SOM's connection problem. Switch was down for less than 5 minutes. December 04, 2007 @ 1737 December 04, 2007 @ 1620 Reset all Vernie Edgewall due to numerous problems with students logging in. Also called users (Magic) to make sure they able to log-in now. December 04, 2007 @ 1519 I reset the townhouse vernier. December 03, 2007 @ 0918 installed temporary Nortel 450 for Danny to test door access. Uplinked from Blue-01-A-SW01 to main closet in Tidewater. December 02, 2007 @ 0857 SNT1 Building Router was replaced with a Cisco WS-C6506-E. Connected to STCR-LL-CR01 & STCR-LL-CR02. Connected to 1A and 2A switches. Ipx is running. Tested Backbone Network, Cos Network. Public Network on 1st and 2nd floor. Added equipment to whatsup, and visio diagram November 29, 2007 @ 1136 working on cpe in ARL1 rashid, johnny November 29, 2007 @ 0035 Optical Network Addition (Voice) GigE_HART-ARCR_VC FFX 1:1 STS-3C 148-166 ARL 17:7 GigE_HART_PWCR_VC FFX 17:4 STS-3C 85-103 PWC 1:5 Ports are currently OOS to avoid alarms. November 26, 2007 @ 1927 Commerce I & II Old subnet(208,209) removed. Password recovered on router. November 26, 2007 @ 1925 November 26, 2007 @ 1500 Renamed THOMNNSWLD0 to MESA-LL-D-SW02, added to whatsup November 26, 2007 @ 1442 renamed THOMNNSWLD1 to MESA-LL-D-SW01,added to whatsupgold November 26, 2007 @ 1434 Rename switch THOMNNSWLD3 to MESA-LL-D-SW03,added to whatsup gold. November 24, 2007 @ 1841 bounced cpe for Robi 2a switch November 24, 2007 @ 1839 bounced cpe for FENWICK 2A CLOSET November 24, 2007 @ 1837 bounced cpe for LIBE 02 A closet. November 20, 2007 @ 1109 COM2-02-A-BR01 Radius Authenication setting failed. Fall back password failed. There is a needs to proceed with pssword recovery procedure after 6pm. Router will be reset after 6pm. November 20, 2007 @ 1041 November 19, 2007 @ 0800 Bounced CPE on MADI-01-A-SW01, changed link persistence to 15 seconds to reduce flapping on all interfaces. November 19, 2007 @ 0751 Management down on RCH1-04-A-SW01, bounced CPE; changed link persistence to 15 seconds on interfaces 1-10 to reduce flapping - see May 24, 2007 entry for commands. November 16, 2007 @ 1107 SNT2-01-A-SW01 lost internet connectivityon 11-15-07 at 3:04 pm. Jonathan Goldman called. I was not able to reach the equipment. I had Jonathan reboot the switch. The problem was still there. I Went onsite with Tommy Dang. We noticed the card 8190SM cpu card was working 100%. When I consoled to the switch, I was not able to see anything on the screen. The cpu blade was replaced and configuration was put back. Switch was down for about an 1 1/2. this is the second time, the cpu blade is replaced on this switch. November 16, 2007 @ 0944 Bounced CPE Libe-01-A-MS01 Lo/03 LIBE-02-C-SW01 active and responding November 13, 2007 @ 1433 changed name of switch PARK-1A to SCP1-1A November 09, 2007 @ 1153 INV-02-A-SW01 was bounced to resolve cpe down in WUG. November 06, 2007 @ 1324 In recent works of developing Cacti, SNMP errors occured due to the restrictions from the access-list. With the help and supervision of Carlos, Dan and Ben. The following routers' access-lists were updated to allow the ip address of 129.174.15.239: HEML-02-A-BR01 INCR-01-B-CR03 LOUD-02-A-BR01 MESA-LL-D-CR01 MESA-LL-D-CR02 SUB1-02-A-BR01 COM2-02-A-BR01 MATH-LL-A-BR01 (Mathy Building also renamed) November 02, 2007 @ 1411 Installed cpe on STCR-LL-A-MS03 Lo0/22 for CHCP-1A was on STCR-LL-A-MS03 Lo0/11. moved because of bad port. ------------ Corrected IP in WUG for SUB1-01-A-FW01 from 172.18.6.26 to 172.18.6.24 October 31, 2007 @ 2215 CPE connection to Jefferson has been reset. no users has been affected. October 31, 2007 @ 2213 October 29, 2007 @ 1047 PWCR-LL-A-CR01 Radius shared secret lost re-create Radius user traffic not affected jgerhard bkook October 25, 2007 @ 1409 Dominion Hall wireless is down due to upgrade. It's due to be back at 5pm or sooner. October 23, 2007 @ 1617 Reduced lease on JC Backbone to reduce no leases problem October 17, 2007 @ 1043 JC wireless APs will be replaced. User may lost wireless connection in JC for aoubt 3 days or so depends on the speed of the process. October 17, 2007 @ 0933 Contractors are working on Innovation Hall wireless AP replacement. User may not be able to use wireless network for couple of days. October 14, 2007 @ 2013 Restarted swiftmq agent on portalknot. October 14, 2007 @ 1155 Added a switch to the existing stack tru-04-a-sw01. October 10, 2007 @ 1849 Removed the "temp"switches in North East Sector Module 2. Removed all the power injectors. Installed the new stack. configured and tested. moved all the patch cables to the corresponding networks. tested ok. 10/10/07 @ 6:48pm Carlos Blandon, Johnny Gerhard October 05, 2007 @ 1547 We will be upgrading wireless gears in Potomac Height on Monday (Oct. 8th). User in Potomac may not be able to connect to wireless network for the whole day. October 05, 2007 @ 1110 Loudon campus router was down for 10 minutes. All the internet and telephone connections were down. Router was reset and connection has been restored. October 05, 2007 @ 1109 October 03, 2007 @ 1656 replaced cpe in ENTR-02-A, working fine now October 02, 2007 @ 1056 Concert hall lower level closet a switch had a gbic gone bad.We replace the bad gbic. There was about 45 mins of service Interruption. Rashid October 01, 2007 @ 1712 All the switches in Potomac Height had AP connection information updated per port. October 01, 2007 @ 1710 September 28, 2007 @ 1428 Regarding lo0/17 of stcr-ll-a-ms02. The wire between lre block and krone block was bad. We repunched it. Everything came back to normal. September 28, 2007 @ 1426 replaced fiber connecting to ARCR Optical Metro 5200 shelf, 17/10 (PASS 10) to repair optical circuit for GMU-DRAGON. September 28, 2007 @ 1424 changed extended ip access list "Management" on ARCR-LL-A-MS01 (172.18.254.254) to permit ip packets originating from 172.16.254.1 (primary ip address of the Management router, THCR-LL-C-MR01). The motivation for this change was to enable telnet sessions from the management router. September 28, 2007 @ 1301 port lo0/17 (which is connected to entr-02-a-sw) of lre switch 172.20.254.253 keeps going down. I tried to bounce serveral times but didn't help. What's gold new shows over 500% of utiltilization on that port. Trying to figure out what causing that utilization. Rashid September 24, 2007 @ 1515 switched port 1/42 THOM-LL-A-SW01 from public wired to TH BB - client is GMU Staff. September 18, 2007 @ 1708 North East Sector Module 2 switch is up and running. ip information can be found on whatsup gold. September 14, 2007 @ 1043 HANO-1A-SW01 /2nd time this switch lost ip config. re-configured ip Active and responding September 12, 2007 @ 1315 Nortel 4550 switch is in testing phase in Innovation Hall. One AP and 2 backbone connections are currently up an running for initial testing. Please contact Byung Soo Kook if there is any interruption of network in Innovation Hall 2nd floor. September 12, 2007 @ 1312 September 12, 2007 @ 0140 Moved CDC to 129.174.65.128 network and ST Aggregation APs to 129.174.69.128 network September 11, 2007 @ 1145 Parking Services switch (PARK-01-A-SW01)mgmt was down. Bounced INCR-01-B-MS02 lo 0/10. Carlos September 09, 2007 @ 1248 SUB1 firewall prep work completed. SUB1 is now ready for firewall installation. September 07, 2007 @ 1733 ***Update to the previous netlog message*** Arl0-03-A-SW1 The cpe seems to be working but the connnection from LRE to patch panels where CPE connects seems to be a suspect. September 07, 2007 @ 1728 CPE not working for Arlington 0 3rd floor A closet switch. Disable it on what's up gold. September 06, 2007 @ 1444 port 8, slot 3 now enabled (switch SUB2-02-B-SW01 ) for the lab computer in sub 2. Someone disabled it for some reason but there is no entry for that in the Partition table. Rashid September 06, 2007 @ 1130 Tried to bounce ARL0-03-A-SW01 Rasheed is in Arl and is working on it. September 06, 2007 @ 1037 Upgraded CARW-01-A-SW01 to a 470-48t. there is a gig link from STCR-AR to CARW. Installed new code. moved users from old bps switch. updated inventory. made sure users were still working on the network. updated whatsupgold Carlos Blandon Tommy Dang 9/6/07 @ 10:35am August 30, 2007 @ 1703 power outage in JC causing all cable TV down. Power came back on 15min later and cable were restored. August 30, 2007 @ 1450 Extended Vlan 1200 and 1201 from THCR-LL-C-AR01 to WEST-01-A-SW01. tested both networks in west. working properly Carlos 8/30/07 @ 1448 August 25, 2007 @ 1454 WILS-01-A-SW01 ports 2/19 and 3/6 are bad. Ibrahim and Nick Hsu, plugged int their laptops and got no connectivity. I labeled both ports as bad. August 23, 2007 @ 0022 Moved port for Ikes netcc device to POS network. August 20, 2007 @ 1512 Aqui-01-A-Sw01, vlan 1099 was added and port 2-18 were assigned to 1099. August 20, 2007 @ 1511 August 20, 2007 @ 1511 ST2 RM13, temporary 470 stack was removed and new 5510 stack was installed. Connection was down for less than 30minutes. August 16, 2007 @ 1421 Expanded Serve network for Thompson Hall August 15, 2007 @ 0154 Cut NESM IP block in half, updated P&S filters. Cut Enterprise BB IP block in half, updated P&S filters. August 15, 2007 @ 0133 Removed 172 network from JC and Robinson. Moved ports in JC to JC labs network, ports in Robinson to Robinson backbone August 14, 2007 @ 1318 Updated Ticketmaster route on ST Aggregation router August 13, 2007 @ 1742 Installed firewalls in Innovation, SUB 2, and Thompson Hall. Routes have been re-established and Traffic seems to be flowing through the firewall with no problems. August 12, 2007 @ 1239 Upgraded TH Aggregation router to Sup720. Reconfigured uplinks to THCR-A and B in preparation for edge firewall connectivity (with crossover cable). August 12, 2007 @ 0015 While adding P&S filters for JC Labs expansion, created P&S filters for all Remote Site networks and new Blue Ridge Core IPs August 09, 2007 @ 1450 switch lost ip, netmask configuration re-configured DISC-01-B-SW01 ip and netmask active and responding August 09, 2007 @ 1200 CARR-01-A-SW01, CPE was bounced. August 09, 2007 @ 1200 August 09, 2007 @ 1154 Discovery Hall B closet, PWC. CPE was reset by DSS and the connection didn't come back. Suspect bad CPE or lose CPE connection. Building network is up and running. No customer is affected by CPE. August 09, 2007 @ 1151 August 06, 2007 @ 1559 Created ping filter for blackboard.gmu.edu on edage routers due to ping attack. August 03, 2007 @ 1847 Cut DHCP scopes in half for NESM and Enterprise. August 03, 2007 @ 1445 SNT2-LL-A-BR01, 2/1 was bounced. Link was down for 20minutes. Possibly affected entire 1st floor. August 03, 2007 @ 1444 August 03, 2007 @ 1443 STCR-LL-A-AR01, 1/7 was bounced. link was down for 20minutes. Possibly affected all electronic classroom in JC. August 03, 2007 @ 1442 July 31, 2007 @ 0836 Bounced CPE link for STA3, changed link persistence time from default to 15 seconds on all ports on HART-01-MS05 switch. July 30, 2007 @ 1402 Added Serve rules on edge routers for zoombox.gmu.edu for Wally G. July 27, 2007 @ 1318 Configured 2/3 link bandwidth policer and shaper for Commerce I/II uplink to preclude TLS link saturation during next week's MESA migration. July 27, 2007 @ 0929 LECT-01-A-SW01, CPE reset. July 27, 2007 @ 0928 July 25, 2007 @ 1917 Added Protect and Serve filters for Mathy, corrected filters for SBDC July 25, 2007 @ 1816 Updated Mathy router to conversion to new IPs. July 25, 2007 @ 1357 The problem in Arlington 1 is now fixed. The issue was related to a configuration failure between a set of switches in the 1A closet. July 25, 2007 @ 1155 Arlington 1 has been experiencing network outages due to excessive broadcast packets hitting the 8300 CPU’s. All 8300s have been shutting down their uplinks due to this packet flood. We have localized the source to the 1A closet 470 stack and have shut down that interface on the router in order to bring up all others affected. We are still looking into what connected to the switches in the 1A closet is causing this. July 24, 2007 @ 1539 Added new network for A6/R2 construction trailer See Private information for details. July 23, 2007 @ 0948 Upgraded all student apartments' switches on 7/20/07 . Network was intermittent on that day, but everything should be working now July 20, 2007 @ 0809 Bounced management CPE link for TRUL-03-A-SW01, changed link persistence timers on ARCR-LL-A-MS02 from default 3 seconds to 15 seconds to reduce link flaps. July 19, 2007 @ 1707 extended vlan 1055 from THCR-LL-C-AS02 to INCR-01-B-CR03 to STCR-LL-A-AS01 for Frankly and Grayson Switches. jblandon 7/19/07 @1704 July 17, 2007 @ 1228 EISE-01-A-SW01 fa 11, 15 was reassigned to dorm admin vlan. July 17, 2007 @ 1228 July 13, 2007 @ 2100 disabled the monitoring of Arl-01-A-sw1 and Arl-01-a-sw2 because the management is up and down. User side is working fine. July 13, 2007 @ 1657 Bounced ARCR-LL-A-MS02 Lo0/8 Active and responding July 13, 2007 @ 0849 Bounced PWCR-LL-A-MSO2 Lo0/3 cpe active and responding July 12, 2007 @ 2346 POHI-01-A-SW01, CPE bounced. July 12, 2007 @ 2346 July 12, 2007 @ 1837 Added Protect and Serve filters for new Commerce networks July 12, 2007 @ 1805 Added DHCP to Commerece V router on new newtwork July 12, 2007 @ 0804 DISC-02-A-SW01, CPE was bounced. July 12, 2007 @ 0804 July 12, 2007 @ 0750 BULL-01-C-BR01, CPE was bounced. July 12, 2007 @ 0750 July 12, 2007 @ 0746 NESM-01-A-SW01, CPE was bounced. July 12, 2007 @ 0746 July 12, 2007 @ 0744 Rob 1B CPE was bounced. July 12, 2007 @ 0743 July 11, 2007 @ 1315 ARL1-02-A-SW01 - Passport Switch fiber uplink on port 8 connecting server managed by Steve Saletta has been assigned to vlan 226, Arlington Backbone. July 11, 2007 @ 1207 ACL rule has been changed on Democracy LN Router to allow 105 network access from internal BPS. Management change only, no users are affected. July 11, 2007 @ 1206 July 11, 2007 @ 0855 Bounced cpe HART-01-A-MS04 Lo0/9 Active and responding July 11, 2007 @ 0847 Bounced cpe STCR-LL-A-MS02 Lo0/17 active and responding July 10, 2007 @ 0957 Hanover mgmt is down because they are working on the copper wire. Also Amherst,Brunswick,Carrol, Dickenson,Essex, and Grayson Halls are down because IS3 is working on the fiber. Carlos Blandon 7/10/07 @ 09:53 July 09, 2007 @ 1923 The power came back up at the Loudoun campus but there is still no network connectivity. I opened a ticket with Verizon (vare361773) and they are looking into it. Trong from desktop support power-cycled the equipment and I still cannot reach the site router. July 09, 2007 @ 1845 Power is restored for Loudon Campus. TLS is still down. Trong from Loudon contacted Joe Corrado. Joe is working with Verizon to resolve the issue. July 09, 2007 @ 1843 July 09, 2007 @ 1719 Power outage in Loudon Campus. Entire building is without power. July 09, 2007 @ 1718 July 09, 2007 @ 1702 bounced cpe STCR-LL-A-MS03 Lo0/8 active and responding July 09, 2007 @ 1631 Added new IP networks to CIT: New Backbone (/23) SOM IP space (/23) new VoIP (/24) July 09, 2007 @ 1620 maintenance on Harrison switch, network was down for a brief 10 minutes. July 09, 2007 @ 1604 bounced STCR-LL-A-MS03 Lo0/8 status returned to active July 09, 2007 @ 1054 Working on DISC-02-A-NR01 and DISC-02-A-SW01 mangement is down, no calls from users got PWC DSS to reset, still not working going to pwc July 09, 2007 @ 1030 This morning the old edgewall in innovation hall was down. We reset it and it came back up. The second time within a month. Rashid July 09, 2007 @ 0842 Bounced cpe for king hall -3A rashid July 09, 2007 @ 0841 Bounced cpe for krug-ll-a-sw02 July 09, 2007 @ 0736 Replaced supervisor modules in both Internet Edge routers in preparation for supervisor swap for Thompson aggregation and SUB1 router. Work performed 7:30-10:30 AM 7/9/07. July 08, 2007 @ 0919 updated codes in Ar1-ll-A-sw01 Rashid July 07, 2007 @ 1547 Innovation Hall 1A closet, AM6500 was power cycled. No user on Saturday. July 07, 2007 @ 1546 July 05, 2007 @ 0834 bounced cpe pw freedom switch 1a and 2a Rashid July 03, 2007 @ 1535 Moved port on ST2 1C switch from 90 to 94 network July 03, 2007 @ 1522 Reset Rivana Module, network was out for about 5 minutes. July 03, 2007 @ 1518 As a result of power outages (apparently), SNT2-LL-A-SW01 and SUB2-01-A-BR01 lost their local passwords, snmp strings, and RADIUS shared secret. Blocked access to the RADIUS server from each of these systems and logged in via default Nortel credentials to restore the prior configuration. July 02, 2007 @ 1303 bounced BULL-01-C-BR01 June 29, 2007 @ 0851 Bounced Links 1/3 and 2/3 in RCH1-01-BR01 because both links were down. These Links are for RCH1-03-A-SW01. After bouncing the links, connectivity came back. Carlos Blandon 6/29/07 @ 08:44 June 28, 2007 @ 1715 couldn't bounce PV19-01-A-SW01. Went there and swap the MGMT to diff. Fa port on the CPE. June 27, 2007 @ 1728 Bounced Pohic Module CPe June 27, 2007 @ 1654 couldn't bounce MADI-01-A-SW01, went there and the power was turn off for some reason. Turned the power back on. June 27, 2007 @ 1350 COMM-02-A-SW01 lost base after the power surged. Had to power cycle, everything is up now. June 27, 2007 @ 1322 bounced STA7-01-A-SW01 June 27, 2007 @ 1315 Power spiked occurred at Fairfax around 1:15pm, lasted less than a second. All network equipments came back gradually, except COMM-02-A-SW01. Will bounce it. June 27, 2007 @ 0928 Network has tried to bounce cpe PWC DISC-01-B-SW01 Not responding. Debi, from PWC DSS cycled the switch. Active and responding. jgerhard June 27, 2007 @ 0837 bounced cpe for ARL1-01-A June 27, 2007 @ 0837 bounced cpe for LIBE-02-C-SW01. Carlos June 22, 2007 @ 1727 Bounced CPE ports for Bullrun 3a Switch Carlos 6/22/07@17:27 June 19, 2007 @ 2304 Path to PanAm Games Project_6/07 \\129.174.241.91\tera_share\Root\DOCUMENTATION\NETWORK\STCR\SUB2\Data\Diagrams June 19, 2007 @ 0940 Bounced cpe lo0/5 ARL1-2B Active and responding June 15, 2007 @ 1627 Added MAC filter for 00:01:02:bd:67:9a and 00:b0:d0:23:af:10 to TRUL-02 router (VLAN 232) per request from CSIRT team. June 11, 2007 @ 1049 I bounced the CPE in Arl0-1a lo0/13 June 07, 2007 @ 1641 dbelling is upgrading the infrastructure in physical plant. June 07, 2007 @ 1524 Rack-mounted Juniper SSG 550 UTMs in Arlington Campus with Joe C. The devices were imported into NSM and have been added to CMDB and WuG (old and new). Base policy to allow traffic had been configured. The devices are now ready for this Sunday's maintenance. Joe A. June 07, 2007 @ 1347 Moved port 10/39 on SNT2-02-A-SW01 from vlan 1201 to vlan 800 (ITE Labs) per Helen Magee's request. Carlos Blandon 6/7/07 @13:40 June 07, 2007 @ 1141 replaced HANNOVER 410 switch with 470. Network was briefly down for about 5 minutes. June 06, 2007 @ 1518 Access list up dated so far. ARL0,1,Truland, Buchanon, Baker, Carty, Loudon, Field house, JC, Freedom Center, Physical plan, Fenwick. June 06, 2007 @ 0918 This is a test email to see If I receive emails from noc. June 05, 2007 @ 1456 Bounce cpe for sub2-3a-sw01 jgerhard 2:57. WhatsUpGold unable to reach cpe June 05, 2007 @ 0128 Change all ports on North side Residence Halls in old Dorm Admin network ('34) to Res Admin North ('37). June 04, 2007 @ 1417 Cleaned up VLANs in S&T II. Removed all old VLANs (88,89,90,91,92,140,1001,1076,1144,1300). Set age time on all VLANs to 43200. June 02, 2007 @ 1728 Data Center Operations called to report that Truland building Internet access is down. It seems that there was a power issue that affected 2A closet. The UPS seems to have been damaged so I borrowed a power strip from the conference room and re-connected the building router and switches. I verified connectivity once the devices booted up, specially with Stephen Rassenti, who had initially reported the outage. May 30, 2007 @ 1700 Record 2446 has been changed to restored. May 30, 2007 @ 1700 May 29, 2007 @ 1707 Disabled monitoring for Patriot Square. Cpe connection is not working. internet is working in the building. We'll come back tomorrow to fix cpe problem. Carlos Blandon/Johnny Gerhard 5/29/07 @ 17:05 May 29, 2007 @ 1707 Disabled monitoring for Patriot Square. Cpe connection is not working. internet is working in the building. We'll come back tomorrow to fix cpe problem. Carlos Blandon/Johnny Gerhard 5/29/07 @ 17:05 May 29, 2007 @ 0843 As a result of the power outage on Sunday evening, the 470 stack in Commonwealth 2A lost configuration for 2/3s of its member switches. The defaulted switches were reconfigured to restore network functionality on Monday (5/28) morning. May 25, 2007 @ 1155 install patch cable for SOM in Enterprise Hall. Configured port 1/1 in ENTR-LL-B-AS01 with SOM vlan May 24, 2007 @ 1044 Unplanned Outage: Carty house had power outage this morning around 10AM until around 10:45AM. May 23, 2007 @ 0752 Reset LRE link to the following locations to restore management access: THOM2A THOM2B PV191A KRUG1A May 21, 2007 @ 0956 Updated P&S filters for new MLI host May 21, 2007 @ 0909 bounced cpe for SNT2 -1A in order reach SNT2-02-A-SW01. 5/21/07 @ 0908 Carlos Blandon May 20, 2007 @ 1637 Bounced CPE for Student Apartments 3 in order to reach STA3-01-A-SW01. 5/20/07 @ 16:36 Carlos Blandon May 19, 2007 @ 1953 bounced Discovery 1A closet cpe in order to ping DISC-01-A-FW01 5/19/07 @ 19:52 Carlos Blandon May 19, 2007 @ 1948 bounced truland 3a cpe in order to reach TRUL-03-A-SW01. May 18, 2007 @ 1707 New blade has been install in slot 7 of MASO-02-A-SW01. Switch was down for 4minutes. May 18, 2007 @ 1706 May 18, 2007 @ 1454 Bounced CPE for Carrow Hall.Switch was not reachable. May 18, 2007 @ 1216 moved ports 2/1 and 2/2 in SNT2-LL-B-SW01 to vlan 800 5/18/07 @12:13 Carlos Blandon May 17, 2007 @ 1506 Spanning-tree has been enabled on following switches:ARL1-02-b-SW01, ARL1-04-B-SW01, ARL1-04-a-sw01, ARL1-03-a-sw02 May 17, 2007 @ 1505 May 17, 2007 @ 1400 Moved port 1/35 in SNT2-LL-A-SW01 from vlan 804 to vlan 805 per Al Raheed's email 5/17/07 @ 13:59 Carlos Blandon May 17, 2007 @ 1351 Moved ports 1/8,1/13,1/18 on SNT2-LL-A-SW01 from vlan 1000 to vlan 805. Per Al Rasheed's email. 5/17/07 @ 13:49 Carlos Blandon May 15, 2007 @ 1827 Democracy Lane link went down at May 15, 2007 @ 1825 for the thrid time. The connection to 66 block in thompson core rack 2 was reset. May 11, 2007 @ 1458 Updated P&S filteres to allow secure mail to mail.cs.gmu.edu May 04, 2007 @ 1111 Correction!!! Nortel DS number for 8301AC power supply is DS1405A14 DS1405A03 is for 8003 chassis. May 04, 2007 @ 1109 May 04, 2007 @ 1016 ROOS-01-A-SW01, CPE was bounced. May 04, 2007 @ 1016 May 04, 2007 @ 1011 ARL0-03-A-SW01, CPE and Interface have been bounced.Alrington DSS had to hard reset CPE. May 04, 2007 @ 1010 May 04, 2007 @ 0940 BULL-01-B-SW02 CPE was bounded. May 04, 2007 @ 0939 May 04, 2007 @ 0939 VLAN 195 was added to blade 7 on BULL-01-B-SW02 May 04, 2007 @ 0938 May 03, 2007 @ 1332 Enabled monitoring of MESA switch in WhatsUp. May 02, 2007 @ 1135 power supply for 8300 in Mason Hall has been RMA. Please remember for 8301AC power supply, nortel asks part nummber which is not on the power supply. Please use following part number. DS1405A03 May 01, 2007 @ 2049 Added IPX to RN Admin north network Moved CDC ports on PV 9 to new VLAN April 30, 2007 @ 2017 Ecpaned DHCP scope in Fine Arts and Performing Arts. Adjusted P&S filters April 29, 2007 @ 1151 Power supply was replaced for 2nd floor Mason Hall switch. (taken from our 8310 in test rack) No user down time. April 29, 2007 @ 1150 April 29, 2007 @ 1149 Software code for 1st and 3rd floor switches in Research 1 have been upgrade to 3.0.2.0. Minimal down time. April 29, 2007 @ 9:45 April 27, 2007 @ 1416 New CPE has been install in SandyCreek Parking service closet. April 26, 2007 @ 1416 April 27, 2007 @ 1117 Power supply for 8310 in test rack of Thompson Hall has been replaced with new one, and old power supply has been shipped back to Nortel. April 26, 2007 @ 1116 April 27, 2007 @ 1115 Fallback user name for New 470 software 3.7.0 is RW and RO. April 27, 2007 @ 1115 April 27, 2007 @ 1114 NCCLAB in Enterprise Hall had Switch upgrade from 4-450 to 2-470 stack. No user down time. April 27, 2007 @ 1000 April 26, 2007 @ 0836 Disabled 129.174.148.0 network in King. Moved all ports from VLAN 148 to VLAN 800 April 24, 2007 @ 1617 bounced cpe ports for SUB2-1A CLOSET. router was not reachable. Carlos Blandon 4/24/07 @ 1615 April 24, 2007 @ 1245 ARLo-03-SW01 port 10/2 was partitioned to find the user of computer with 00:16:d4:2f:7a:95 mac address. This is to find Rosemary chase request. April 24, 2007 @ 1244 April 23, 2007 @ 1021 Upgraded THCR-A 8600 (late evening 4/21/07) to v4.0.11 code per Nortel ticket 070406-90978. April 22, 2007 @ 1300 Removed VLAN 87 FROM Science & Tech 2 Building. No longer being used. Carlos Blandon 04/22/07 @ 12:59 April 21, 2007 @ 0845 DNS resolution of the ssgad.gmu.edu zone halted (mysteriously) at some point over the past two days. This would have resulted in the inability of MUST services, including the desktop agent and administrative web pages, to run (these DNS records are required for operation). I noticed the issue @830 and re-configured the records/zone in IPAM. Normal operation of MUST resumed at 840. April 20, 2007 @ 1148 April 20, 2007 @ 1110 Moved port 2/23 in SNT2-01-B-SW01 from vlan 87 to vlan 1000. per Matthew Lilius request. Carlos Blandon 4/20/07 @11:09 April 20, 2007 @ 1105 Moved ports 1/27-1/29 in SNT2-LL-A-SW01 from vlan 87 to vlan 1000 per Matthew Lilius request. Carlos Blandon 4/20/07 @ 11:04 April 20, 2007 @ 1102 Moved ports 10/9-10/14 in SNT2-02-B-SW01 from vlan 87 to vlan 1000 per Matthew Lilius request. Carlos Blandon 4/20/07 @ 11:01 April 20, 2007 @ 1056 Moved port 10/48 in SNT2-02-A-SW01 from vlan 87 to vlan 1000 per Matthew Lilius request.. Carlos Blandon 4/20/07 @ 10:55 April 20, 2007 @ 1053 moved ports 10/2-10/4 in SNT2-03-A-SW01 from vlan 87 to vlan 1000 per Matthew Lilius request.. Carlos Blandon 04/10/07 @ 1052 April 20, 2007 @ 1053 moved ports 10/2-10/4 in SNT2-03-A-SW01 from vlan 87 to vlan 1000 per Matthew Lilius request.. Carlos Blandon 04/10/07 @ 1052 April 20, 2007 @ 1042 Moved ports 7/1-7/32 in SNT2-03-B-SW01 from vlan 87 to vlan 1000 per Matthew Lilius Request.. CArlos 04/20/07 @ 10:41 April 20, 2007 @ 1037 Moved ports 2/18-2/25, 2/28-2/31, 2/33, 2/36-2/42, 2/44-2/45, 2/47, 10/4 in SNT2-04-B-SW01 from vlan 87 to vlan 1000 per Matthew Lilius request. Carlos Blandon 4/20/04 @ 10:36 April 20, 2007 @ 1033 Moved ports 2/20,2/29,2/31,2/33-2/38,2/40-2/45,2/47, 10/1-10/3,10/6-10/14,10/16,10/22-10/23,10/25, 10/29-10/30,10/32-10/40,10/42-10/48 in SNT2-04-A-SW01 from vlan 87 to vlan 1000 per Matthew Lilius request. Carlos Blandon 4/20/07 @10:31 April 20, 2007 @ 0857 Moved port 1/26 in SNT2-LL-A-SW01 from vlan 87 to vlan 801, per Matthew Lilius request. Carlos Blandon 04/20/07 @08:56 April 20, 2007 @ 0835 Moved ports 10/4, and 10/41 in SNT2-04-A-SW01 from vlan 87 to vlan 801 per Matthew Lilius email. Carlos Blandon 4/20/07 @ 08:34 April 20, 2007 @ 0832 Moved ports 10/15, 10/24, 10/5, 2/46, and 2/48 in SNT2-04-A-SW01 from vlan 87 to vlan 1000, per Matthew Lilius email. Carlos Blandon 4/20/07 @ 08:30 April 20, 2007 @ 0824 Moved ports 2/26, 2/32, 2/34, 2/35, 2/43, 2/46, and 2/48 in SNT2-04-B-SW01 from vlan 87 to vlan 1000 per Matthew Lilius email. April 20, 2007 @ 0817 Moved port 2/27 (Sanjeev Setia's server) in SNT2-04-B-SW01 from vlan 87 to vlan 802. April 20, 2007 @ 0808 Moved ports 2/39 (Ken DeJong's Server)and port 10/31 (Sean Luke's sever) in SNT2-04-A-SW01 from vlan 87 to vlan 802. April 17, 2007 @ 1704 Baker House telecom closet has no power. John Arnett went there to verify that. I will turn whatsup gold off for bakerhouse switch. April 17, 2007 @ 0913 Removed 44/45 network from ST I April 17, 2007 @ 0850 Moved ports 1/1-1/32,2/1-2/22,2/25-2/30,10/1-10/38,10/47 in SNT2-01-B-SW01 from vlan 40 to vlan 1000 per Matthew Lilius request 4/17/07 @ 08:50 April 17, 2007 @ 0846 Moved Ports 1/1-1/32,2/2-2/32,2/34-2/48 in SNT2-01-A-SW01 from vlan 40 to vlan 1000 per Matthew Lilius request 4/17/07 @ 08:44 April 16, 2007 @ 1523 Cleaned up VLANS on ST II switches April 16, 2007 @ 0829 Moved ports 1/2-1/9, 1/11-1/32, 2/1-2/4, 2/6-2/17 in SNT2-04-B-SW01 from vlan 40 to vlan 1000 per Matthew Lilius email. removed vlan 40 from this switch. not longer being used. 4/16/07 @ 8:30 April 16, 2007 @ 0824 Moved Ports 1/1-1/3, 1/5-1/11, 1/14-1/16, 1/18-1/27, 1/29,1/31,2/1-2/2,2/5-2/12 in SNT2-04-A-SW01 from vlan 40 to vlan 1000 per Matthew Lilius email. 4/16/07 @ 8:25 port 1/28 still on 40 vlan April 13, 2007 @ 1657 DHCP server setting has been cleared/deleted from(129.174.106.5)EdgeWall in Innovation Hall LL closet due to not passing DHCP request from registered MAC users. April 13, 2007 @ 16:50 April 12, 2007 @ 0958 Ports 1/19, 2/17 in SNT2-03-B-SW01 were moved from vlan 1000 to vlan 806 per Matthew Lilius request. 4/12/07 @ 9:59 April 11, 2007 @ 1656 MASO-01-A-SW01 could not be reached. Cpe was reset manually, still did not come back. Had to go to LA closet and repunch pair 53 for the LL. Came back up. April 11, 2007 @ 1522 4th floor Innovation Switch had a dead power supply. IT was replaced with power supply from testing lab. Model 8310 No interruption to network services. April 11, 2007 @ 13:40 April 11, 2007 @ 1515 All the UPSs in Innovation Hall have been reset to test the battery. 3rd floor had brief interruption for less than a minute. 3rd and 1st floor UPSs need to be replaced. 4th and 2nd floor UPS are in good working order. April 11, 2007 @ 13:30 April 11, 2007 @ 1046 Added Mason Hall Vernier AM to new CS. Fixed duplex mismatch on AM uplink port by configuring link to auto-negotiate. April 11, 2007 @ 1030 Moved Ports 1/1-1/6,1/8-1/17,1/19-1/20,1/23,1/25-1/32,2/1-2/2, 2/5,2/10,2/12-2/17,2/19-2/21,2/23-2/24,2/26-2/38, 2/40-2/48,10/2-10/8 in SNT2-02-B-SW01 from vlan 40 to vlan 1000 per Matthew Lilius request 4/11/07 @10:30 PS - Ports 1/7,1/24,2/18,2/39 are still on the 40 subnet on this switch. April 11, 2007 @ 1015 Moved ports 1/1-1/2,1/4,1/6-1/13,1/15,1/17, 1/19-1/20,1/23-1/30, 1/32-1/33,2/1-2/8, 2/10-2/22,2/24-2/40, 2/42-2/45,2/47-2/48, 10/17-10/28,10/30-10/31 in SNT2-02-A-SW01 from vlan 40 to vlan 1000 per Matthew request. 04/11/07 @ 10:16 Removed vlan 40 from switch. April 11, 2007 @ 1005 Moved ports 1/3,1/5,1/14,1/16,1/18, 1/21-1/22,1/31,, 2/9, 2/23,2/46 in SNT2-02-A-SW01 from vlan 40 to vlan 800. Also moved 10/2,10,4,10/6, and 10/10 from vlan 801 to vlan 800 per Matthew Lilius email. 4/7/07 @ 10:06 April 11, 2007 @ 0954 Moved ports 1/18,1/22,1/26-1/32,2/3-2/4,2/6-2/9, 2/11,2/22,2/25 in SNT2-02-B-SW01 from vlan 40 to vlan 800 (ITE Labs) per request of Mattew Lilius 4/11/07 @ 09:55 April 10, 2007 @ 1613 Reset several dead timers on THCR-LL-C-CR01 to 8 seconds from 4 and 5 seconds. There is an open case on this Nortel issue (router stops sending hellos for 4-5 seconds while unknown process utilizes CPU ~ 10-35%); case number 070406-90978. This workaround will stop periodic OSPF adjacency resets, but it shall also result in a much slower network recovery from routing failures. April 10, 2007 @ 1340 Reset Dominion and Commonwealth switches. Tested and everything is back online. The whole process took about 10 mins April 09, 2007 @ 1222 Added Protect and Serve filters for King and STI April 09, 2007 @ 0854 Change ports on LL_A_SW01 from VLAN 40 to 1000 per request from Matthew Lilius. April 08, 2007 @ 2349 Changed Dynamic DHCP in HAFC network to Protect. Added protect fitlers for old HFAC network. April 08, 2007 @ 1008 RCH1-04-A-SW01 code was succesfully upgraded to code version 3.0.2.0. checked switch configuration to make sure everything was correct. 04/08/07 @ 10:00am April 08, 2007 @ 1008 RCH1-02-A-SW01 code was succesfully upgraded to code version 3.0.2.0. checked switch configuration to make sure everything was correct. 04/08/07 @ 10:00am April 07, 2007 @ 1642 Operations called saying Research 1 was not getting ip addresses. Brian Davidson was working in Research 1 4th floor. His pc could not get an ip address.he was connected on 4a 7/25. I noticed card 7 on RCH1-04-A-SW01 faststart setttings was set to false.Corrected Setting. Fixed the problem. April 06, 2007 @ 1413 Documents for all APs in Research1 has been updated on Tera share. Root\DOCUMENTATION\PROJECTS\WLAN_Research1\WLAN_RES1.xls All the wireless ports in Research1 switchs have been relabled with appropriate AP name. April 05, 2007 @ 1438 Renamed THCRCISWLC1 to THCR-LL-C-MS01 April 04, 2007 @ 2142 bounced cpe for JEFFERSON HALL . whatsup gold could not ping it. April 04, 2007 @ 1609 snt2 wireless is up and running. SNT2-02-A-SW01 port 10/46 lost vlan configuration. Reconfigured port. Tested ok. April 04, 2007 @ 1506 SNT2 Vernier Box crashed causing the wireless not work in SNT2. Network Engineers are working on it. April 04, 2007 @ 1154 Changed user rights in IPAM for most NET users. April 04, 2007 @ 1117 Correction to VCS2 log entry--time of reboot was 1056 April 04, 2007 @ 1115 While troubleshooting a RADIUS issue, a configuration change on the Aggregation router caused a temporary outage for TLS sites. The configuration error was detected and removed @1030. April 04, 2007 @ 1114 VCS2 unexpectedly rebooted @1065, logging out all Residence Hall users. April 04, 2007 @ 0855 Moved ports 1/33,1/36-1/37 in SNT2-LL-A-SW01 FROM VLAN 1000 TO VLAN 801. April 03, 2007 @ 2221 Moved ports 2/5-2/6, and 2/44-2/46 in SNT2-LL-B-SW01 from vlan 1000 to vlan 801. April 03, 2007 @ 2220 MOVED PORTS 10/1-10/8,10/10,10/12-10/13 IN SNT2-02-A-SW01 FROM VLAN 1000 TO VLAN 801 April 03, 2007 @ 2218 MOVED PORTS 10/46-10/48 IN SNT2-02-B-SW01 FROM VLAN 1000 TO VLAN 801 April 03, 2007 @ 2216 MOVED PORTS 1/33,10/17,10/22-10/24,10/27-10/32 IN SNT2-03-A-SW01 FROM VLAN 1000 TO VLAN 801 April 03, 2007 @ 2213 MOVED PORTS 10/1-10/43 IN SNT2-03-B-SW01 FROM VLAN 1000 TO VLAN 801. April 03, 2007 @ 2212 MOVED PORTS 2/26-2/28 IN SNT2-04-A-SW01 FROM VLAN 1000 TO VLAN 801. April 03, 2007 @ 2209 moved ports 10/1-10/3,10/5-10/11, 10/17-10/36, 10/41-10/43 on SNT2-04-B-SW01 FROM VLAN 1000 TO VLAN 801 April 03, 2007 @ 2205 Moved ports 2/5-2/6, and 2/44-2/46 in SNT2-LL-B-SW01 from vlan 801 to vlan 1000. April 03, 2007 @ 1446 Moved ports 10/1-10/8,10/10,10/12-10/13 on SNT2-02-A-SW01 from vlan 801 to vlan 1000. April 03, 2007 @ 1435 Moved ports 10/46-10/48 on SNT2-02-B-SW01 FROM VLAN 801 TO VLAN 1000. April 03, 2007 @ 1430 Moved ports 10/17,10/22-10/24,10/27-10/32 on SNT2-03-A-SW01 FROM VLAN 801 TO VLAN 1000. April 03, 2007 @ 1426 Moved ports 10/1-10/43 on SNT2-03-B-SW01 from vlan 801 to vlan 1000 per Matthew Lilius request. 4/3/07 @14:27 April 03, 2007 @ 1421 Moved ports 2/26-2/28 on SNT2-04-A-SW01 from vlan 801 to 1000 per Matthew Lilius request. 4/3/07 @ 14:23 April 03, 2007 @ 1418 Moved ports 10/1-10/3, 10/5-10/11, 10/17-10/36, 10/41-10/43 on SNT2-04-B-SW01 from vlan 801 to 1000 per Matthew Lilius request. 4/3/07 @ 14:19 April 03, 2007 @ 1322 Added ACL entry to explicitly allow udp traffic from port 68 to CIT router. April 02, 2007 @ 2227 Moved all Vernier AMs (including code upgrade to v5.1.0.89) attached to legacy CS to new CS (vcs1.gmu.edu). April 02, 2007 @ 1553 Updated ACL list on Management Router to allow traffic from in-band devices to MRTG server April 02, 2007 @ 1445 OCCO-01-A-BR01 3/21 was partitioned because there is a rogue AP. This was request by Steve B. April 02, 2007 @ 1444 April 02, 2007 @ 1148 All APs in Arl0, ARL1, and Loudon sites are down. Working with vendor to fix the problem. April 02, 2007 @ 1147 April 02, 2007 @ 0855 Bounce CPE in Research 1 1A closet because Firewall was not reachable. April 02, 2007 @ 0854 Bounce CPE in Student Apartments 7 remotely to be able to manage switch again. 04/02/07 @ 8:55am March 31, 2007 @ 2125 Removed vlan 142 from Snt2 router. no longer being used. This vlan was replaced with vlan 801. 3/31/07 @ 22:26 March 31, 2007 @ 2122 Moved ports 1/48,2/5-2/6,2/44-2/46,2/48 from vlan 142 to 801 in SNT2-LL-B-SW01 3/31/07 @ 22:24 March 31, 2007 @ 2113 Moved ports 1/33,1/36-1/37 from vlan 142 to vlan 801 in SNT2-LL-A-SW01. 3/31/07 @ 22:14 March 31, 2007 @ 2109 moved ports 10/17,10/22-10/24,10/27-10/30 from vlan 142 to vlan 801 in SNT2-03-A-SW01. 3/31/07 @ 22:10 March 31, 2007 @ 2106 moved ports 10/1-10/43 from vlan 142 to 801 in snt2-03-b-sw01. March 31, 2007 @ 2022 Restarted DNS service on all slave DNS servers per request from J Goldman. March 31, 2007 @ 1932 Moved ports 10/46-10/47 from vlan 142 to 801 in SNT2-02-B-SW01. March 31, 2007 @ 1150 moved ports 10/17-10/34,10/36, 10/41-10/43 from vlan 142 to vlan 801 in SNT2-04-B-SW01 March 30, 2007 @ 1413 Added P&S filters for HFAC and COS March 30, 2007 @ 0813 SNT2-LL-A-BR01 was not reachable. I had to bounce the cpe. it's fine now. 3/30/07 @ 09:13am. March 30, 2007 @ 0812 Carroll Hall in DUCC was not reachable by whatsup. I had to do bounche the cpe remotely. 3/30/07 @ 09:12am March 29, 2007 @ 1024 Moved ports 1/9-10,1/18-24,1/27-31 in SNT2-LL-B-SW01 to vlan 803 (ITE Public)per Matthew Lillius request. 3/29/07 @ 11:24 March 28, 2007 @ 1425 Installed 8148TX blade into JCEN-02-A-SW01, Added Ports to Public Wired Vlan. Removed 3 hubs that were there. Tested connectivity ok. 3/28/07 @ 15:25 March 28, 2007 @ 0943 Removed vlan 135 from building router in snt2. vlan no longer being used. 03/28/07 @ 10:44am. March 28, 2007 @ 0939 Moved Ports 10/2-10/8,10/10,10/12-10/13 from vlan 135 to vlan 801. Removed vlan 135 from snt2-02-a-sw01. March 28, 2007 @ 0922 Removed vlan 135 off SNT2-02-B-SW01. Moved Port 10/48 to vlan 801 (unmanaged protect) 3/28/07 @ 10:22am March 27, 2007 @ 1622 ARL1-02-B-SW01 - Baystack 470 CPE and Interface were reset. March 27, 2007 @ 1621 March 27, 2007 @ 1543 ARL1-04-B-SW01 - Baystack 470 was reset physically, because it didn't respond to CPE reset nor interface reset. It was down for less than 15minutes. Possibly affected less than 15 people on 4th fl. March 27, 2007 @ 1542 March 27, 2007 @ 1537 New UPS are installed in Research 1 1st fl. LL closet, 1st fl. main closet, and 3rd fl. main closet. March 27, 2007 @ 1535 March 26, 2007 @ 1810 Adjusted P&S filters to create protect space in ST Core March 26, 2007 @ 0950 Research 1, 2nd Fl. switch was reset due to PoE problem on Slot3. PoE was out for 15minutes. May have affected anyone on wireless and VoIP phone. March 26, 2007 @ 10:26am March 25, 2007 @ 0747 Reset CPE port to ARL0-2A to restore management connection. March 25, 2007 @ 0744 Reset CPE port to Washington Hall to restore management connection. March 23, 2007 @ 1245 Removed Vlan 146 from Snt2 building. not being used. 3/23/07 @ 13:47 March 23, 2007 @ 1231 Removed Vlan 146 from Uplink in SNT2-01-B-SW01. no ports belonged to this vlan. 3/23/07 @ 13:32 March 22, 2007 @ 1412 Added Vlan 801 to SNT2-03-A-SW01, Moved ports 10/31-10/32 from vlan 146 to 801. Removed Vlan 146 from switch. Vlan 146 not being used anymore. March 22, 2007 @ 1401 Moved ports 10/1-10/3, 10/5-10/11 in switch SNT2-4B-SW01 from Vlan 146 to 801. Removed Vlan 146 from switch. March 22, 2007 @ 1350 Removed vlan 146 off SNT2-04-A-SW01, Added Vlan 801 (Unmanaged Protect) to ports 2/26-2/28. Vlan 146 not being used anymore. March 20, 2007 @ 1548 Disable linktraps for all access ports for King Hall. 03-20-07 @ 4:48pm March 20, 2007 @ 1518 Disabled linktraps in all access ports for Johnson Center 8110 chasis March 16, 2007 @ 1329 Updated P&S filters to add new HFAC space and consolidate rules. March 15, 2007 @ 1635 Removed 2 450s and installed 1 470-48T Switch in Rivanna. Tested ok. March 15, 2007 @ 1052 JCEN-LL-B-SW01 was updated with one 470-48t switch. Tested ok. Installed on 3/14/07 @ 4:30pm. code installed v.3.6.4 Barcode#D04188, Updated Whatsup Gold Removed 2 450s. March 14, 2007 @ 1238 Robinson A 3rd fl. up link was dropped at 11:00am. Uplink port on both switch and router were bounced. systems are working in norm. It affected estimated 30-50 clients. System was down for less then 20 minutes. March 14, 2007 @ 13:37 March 14, 2007 @ 0944 Reset North 1 Edgewall to re-authenticate a user, he kept getting a stop sign page. Users connected to this Edgewall will have to re-login. March 14, 2007 @ 0933 As of today Wireless AP in cafteria area of Occoquan Building in Prince William has been taken down for renovation. it will be out of serive for approximately one week. March 14, 2007 @ 10:31 possible impact will be minimal. March 14, 2007 @ 0753 Cable TV for the whole campus us out. Engineers are trying to remedy the problem with COX. March 14, 2007 @ 08:51 Affects entire dorm and some classrooms. March 13, 2007 @ 1525 Occoquan, 1st floor in the cafeteria, there is major renovation this week. There is good possibility that workers will take down the AP. Please contact Steve Broaddus if AP goes down. March 13, 2007 @ 0852 All Switches in Research 1 had PoE setting changed for telephone equipment from 4watts to 6 watts. Nortel recommendation. March 13, 2007 @ 9:54 March 12, 2007 @ 1347 Upgraded Johnson Center 3C closet. Now we have 2 470's up and running there. Backbone,JC Labs, Publick Wired and Public Wireless working fine. Byung Kook & Carlos Blandon 03/12/07_14:47 March 12, 2007 @ 1259 Added Server filers for brains.gmu.edu March 09, 2007 @ 1505 All users in Dorm Vernier was force log out this morning. Pure accident by network engineer. Vernier was logging in users again by 11:30am. Affects all dorm and wireless network. 11:00am 03/09/2007 March 09, 2007 @ 1500 Disabled and Enabled POE on card 4 on RCH1-01-B-SW01 in order for POE to work. this was done at 11:30am on 3/9/07 March 09, 2007 @ 1241 Reset blade 2 PoE, RCH1 4A to restore power to PoE devices. March 09, 2007 @ 0415 Added protect and Server filter for Arlington print shop printer March 08, 2007 @ 1553 Removed 450s from Townhouses and replaced with BPS. March 07, 2007 @ 1646 Rack mounted New 470s switches for JCEN-LB,1A, and 3C Closets. Switches are already configured. March 07, 2007 @ 1634 Updated all Tenable network scanners to nessus v3.0.5 March 07, 2007 @ 1242 Updated the configuration of all production Cisco devices, Nortel 8600, 8300, and 8100s to recognize the new Daylight Saving Time start and end points. March 07, 2007 @ 1040 NetFlow HD 1 had failure. HD1 was reset. March 07, 2007 @ 1032 Unplanned outage: Franklink's switch is down due to power outage for the entire building. Dominion power is on their way to fix it. March 07, 2007 @ 0921 Added Protect and Serve filers for Hazel Hall March 05, 2007 @ 1343 Changed DHCP on 129.14.206 network to henoch. March 05, 2007 @ 1106 North Chesapeake no longer being monitored by whatsup.Equipment pulled out by David Bellinghoven. Everyone has moved out. drob March 02, 2007 @ 1517 FACI-02-A-SW01, CPE port 1 bad. Switch is now connected to Ethernet port 2 on CPE. March 02, 2007 @ 0145 Added new HFAC network to King router. Added VLAN to second floor switch. March 01, 2007 @ 1658 PoE failed in RCH1 3rd floor. Reset affected card to restore power @1430. February 27, 2007 @ 1318 172.18.254.128 was added to access list on Rivana Module switch February 27, 2007 @ 1317 Field house B closet switch has name change to FEHO-01-b-SW01 February 26, 2007 @ 1442 Airwaves was removed from 105 network and assigned to new 172.18 management network. February 25, 2007 @ 1156 Maintenance activities completed by 1200. February 24, 2007 @ 1336 Duplex mismatch detected between FRAN and TH Dorm Aggregation switch. Corrected duplex setting for port 1/25 to full on FRAN-01-A-SW01. February 24, 2007 @ 1331 Management link to STA7 reset due to loss of LRE connection. LRE interface bounced to restore connectivity to management network. February 21, 2007 @ 1332 172 VLAN was reset to vlan 0 for unknown reason in Robinson ROBI-01-A-SW01. All the ports with vlan 0 were added to VLAN 172 February 21, 2007 @ 1330 105 VLAN was removed from Field House switches. February 16, 2007 @ 1340 Aquatic Center: Switch was set to default VLAN this morning. It was fixed and verified with user that everything is working in good order. ST1 Aggregation Router: 10/24 was set to trunk and added 1200(Public Wireless) Aquatic Center: 1/48 was set to trunk, VLAN1200 added, and 2/46 was added to VLAN 1200. February 09, 2007 @ 1701 Moved Sue Davie's Lab Pcs to ITE-LABS subnet. Tested a couple of PCs with Farid. they work ok. Also tested printing. February 08, 2007 @ 1651 Updated edge filters for netlab. February 07, 2007 @ 1554 2 APs in Fenwick Library, first floor and second floor, have been swapped with new APs. February 07, 2007 @ 1553 Research1:RCH1-02-A-SW01 Slot2's PoE has been reconfigured to 200W Max. All ports on Slot2 have been configure to use maximum of 6watts. February 06, 2007 @ 1212 A power outage to the mail server systems and switch caused a temporary outage for MEMO and Calendar users at approximately 11:45 AM. Power was restored to all systems at 12:00 PM. February 05, 2007 @ 1448 Research1:204:172.22.2.21:Slot3 was having PoE issue. Slot 7&8's Poe was turned off and Slot3 was refreshed. If problem persist, it may needs replacement. February 05, 2007 @ 1005 Added additional laundry machine to RH Vernier System per request from Danny Anthes: Liberty Square B/C 2nd Floor 00:13:f7:19:83:7d February 03, 2007 @ 2142 Removed Protect and Serve filters from from 19 and 172 by request of KG February 02, 2007 @ 1338 Added Hazel Hall VoIP network Corrected VLAN number for Mason Hall VoIP Added DHCP to Occoquan VoIP Added Discovery VoIP network February 02, 2007 @ 1002 Added VoIP network at Commerce I/II February 02, 2007 @ 0857 THOM-LL-A-BR01 CPE connection down. CPE in Thompson LA was bounced. February 02, 2007 @ 0854 ROBI-03-C-SW01 CPE connection down. CPE in ROB3A bounced. January 31, 2007 @ 1940 Added Protect and Serve filers on Edge routers for 19, 51, 54, 88, 125, 141 and 172 networks January 31, 2007 @ 1154 Created VLANs for ST II network change on STII router and LB switch January 30, 2007 @ 1600 Moved port on RM 137 lab to Backbone for Print Services Printers January 30, 2007 @ 1111 ssg450 switch was renamed MESA-LL-D-SW04 as it was named in whatsupgold. changed was also noted in THCR-LL-C-AR01. January 29, 2007 @ 0838 On Sunday, VLAN 1000 was added to 2nd and 3rd floor router and switch in SUB1. January 28, 2007 @ 2223 Maintenance activities completed @ 1200. January 26, 2007 @ 1455 Unplanned outage: Research 1, third floor, some ip phones didn't get power. problem is now fixed January 26, 2007 @ 1427 THOM-LL-A-SW03 CPE down, bounced it. device is back January 26, 2007 @ 1126 REMOVED SNT1-01-A-SW02, MOVED ALL LAB MACHINES IN ROOM 124 AND 128 TO NEW 470S SWITCH. WENT TO LABS AND TESTED A FEW MACHINES INCLUDING THE INSTRUCTOR'S PCS TO MAKE SURE THEY HAVE CONNECTIVITY. January 26, 2007 @ 1109 TRUL-03-A-SW01's CPE down, bounced it, device is back January 25, 2007 @ 1928 Added Protect and Serve Filters for 139 and 163 networks to Edge routers January 25, 2007 @ 1659 ARL0-01-A-BR01 Spanning Tree has been disabled on 2/3. Because, Arlington Campus 3rd floor network connection was going in and out. January 25, 2007 @ 1334 Correction! Commerce5 (COMV-02-A-SW01) Card 1/port 9 unpartitioned and taken off from the partition list. January 25, 2007 @ 1315 Card 1/port 9 unpartitioned and taken off from the partition list. January 25, 2007 @ 1313 Aldo moved Moved port 1/4 and 1/5 on FENWBNSW4A1 to Library from Vernier at request of Phat. January 25, 2007 @ 1300 Moved port 1/6 on FENWBNSW4A1 to Library from Vernier at request of Phat. January 25, 2007 @ 1243 Updated ACLs on Commerce router to allow hydra.gmu.edu and TA pinlink box to connect to DataLink January 24, 2007 @ 0925 Madison hall CPE down. Rebooted manually January 23, 2007 @ 2002 Rebooted STA4 410 stack due to failure on switch #3. January 23, 2007 @ 1555 SNT1-01-A-SW03 is up and running. This will replace SNT1-01-A-SW02 eventualy. As of now, we have 5 machines from the labs working. On Friday the rest of the machines will be moved. January 23, 2007 @ 1210 Rosemary Chase request have been completed. 14-10114529 227700257 227579878 January 23, 2007 @ 1004 Unplanned outage: Switch stop working in Johnson Center room 227A- closet C. Problem is now fixed. January 22, 2007 @ 1347 added additional ports to Dorm Admin VLAN January 22, 2007 @ 1203 SNT1 1st. Floor CPE had to be reset. Port 1 on CPE was not responding. January 19, 2007 @ 1654 Installed a 48 Port Card to Johnson Center 2B Closet. Installed in Slot 9. Added Ports to the Backbone Network. January 19, 2007 @ 1652 Franklin's CPE down, phone cord unplugged. Re-plugged cord, CPE is back January 17, 2007 @ 1646 Migrated NWV connection to new link via MATP @ 1630. January 17, 2007 @ 1001 Rosemary Chase request #:218801634 Taken care this morning. January 17, 2007 @ 0940 Rosemary Chase request #:14-10067117 Taken care this morning. January 17, 2007 @ 0916 Rosemary Chase Request 14-10067486 Taken care January 17, 2007 @ 0850 Unplanned Outage: CIT is back. There was no power in the closet January 14, 2007 @ 1626 Disabled ip inspection on IOS firewall due to the inconsistent handling of incoming requests to GMU servers. January 14, 2007 @ 1303 Maintenance activities for 1/14/07 complete @ 1300. January 13, 2007 @ 0417 Moved DNS over to IPControl system. January 10, 2007 @ 1459 unplanned outage: 1/10/07 around 1:30pm. Restarted Commonwealth's switch January 10, 2007 @ 1158 Updated SSL certificates on vcs2.gmu.edu (Dorm Vernier Control System) and vernier-control.gmu.edu. January 05, 2007 @ 1934 Changed Field Services from 129.174.95.128 to 129.175.67.128. January 05, 2007 @ 1817 Created Protect filters for 129.174.22.0/23 and 129.174.129.0/24 networks. Created new network for Harris and created Protect and Serve filters. January 05, 2007 @ 1425 Unplanned outage 1/5/07 around 11am due to user's wireless router acted as DHCP server and gave out false IPs. January 03, 2007 @ 2003 A DoS attack against one server in the ITE department began this morning at about 0930. The ITE firewall system failed as a result of the attack, bringing down all ITE networks. Normal operation was restored by filtering out the abnormal traffic with a router filter @ 0945. January 03, 2007 @ 1956 Internet2 service migrated to a new link via MATP on Dec 27th @ 1600. January 03, 2007 @ 1828 Removed 129.174.27.1 and 129.174.10.1 IPs from Thompson Agregation router. December 20, 2006 @ 1714 RSCH1 cpe connections not functioning. Tommy Deng & I went to verify power to each closet. Reset INVN LRE switch that feeds RSCH1. Contacted CNayeri with status. Stated that we will go to RSCH1 tomorrow and verify each copper connection from RSCH1 to INVN. Thanks, JLA December 20, 2006 @ 0847 Killed 129.174.49.0 network in Enterprise Hall (no non-NET hosts left on network) December 20, 2006 @ 0347 Removed 129.174.50.1 IP from Economics Cluster VLAN. December 19, 2006 @ 1639 INSTALLED NETREACH IN STUDENT APARTMENT 1. TESTED OK. December 19, 2006 @ 1609 Modified RADIUS Configuration. Details in Private Log. December 15, 2006 @ 1137 We received a call from Russel Miller stating that the network service to Commerce 5 was extremely congested. After taking a look at the router, we noticed the T1 lines were saturated. The problem was traced to a port and the user was removed from the network. Russel is investigating. December 12, 2006 @ 1320 Created new management network at CBR Townhouses. Added housing/wireless switch. Router and buildign switch need to be moved to new network and updated in What'sUp December 12, 2006 @ 1245 Updated Edge filters for re-allow ST server block access to Internet. December 11, 2006 @ 1533 Changed port config for Henock to 100M Full dulpex from auto. December 10, 2006 @ 1958 Upgraded Commerce V and Aquatic Center December 08, 2006 @ 1524 POTO-02-A-SW01 Slot 4 port 1-4 moved from student network to Dorm Admin. POTO-03-A-SW01 Slot 4 port 25-26 moved from student network to Dorm Admin. per Danny Anthes request. December 07, 2006 @ 1344 Set rate limit on Physical Planat tranistion Loop ports to 8000. December 06, 2006 @ 1139 Removed 129.174.20 network from Patriots Square. December 04, 2006 @ 1826 Truman Hall Switch had the cpu card replaced. Switch is now working. November 30, 2006 @ 1649 Johnson Center router used to connect to ST Core A router though ST Aggregation. That Vlan was removed on ST Aggregation and a new fiber was run directly from Johnson Center Router to ST Core A with the correct L3 Vlan. Also Johnson center router is now bridging L3 traffic over Copper Gbics. The L3 networks are correctly set to /29 from /30. Johnson Center Router is now ready for Juniper Firewall Installation. November 30, 2006 @ 1239 Expanded Thompson Serve range by 8 November 30, 2006 @ 0337 Changed DHCP network in Enterprise Hall from 129.174.49 to 129.174.80 as first step in Protect and Serve migration. November 29, 2006 @ 1602 Moved Thompson Labs network to Thompson Hall router and corrected VLAN numbering. November 28, 2006 @ 1151 Reset Student Apartments 4 Switches because we could not manage it. November 27, 2006 @ 0330 Updated Protect and Serve filters for 36, 37, 38 and 39 networks. November 27, 2006 @ 0114 Move all Thompson Labs to IP network 129.174.58.0. Removed VLAN 36 from Krug Hall. November 21, 2006 @ 1559 Added OSFP routing for Original Quad VoIP networks November 21, 2006 @ 1503 Added VoIP networks to Original Quad November 21, 2006 @ 1502 Added DHCP to Hemlock Updated DNS, DHCP and NTP servers November 17, 2006 @ 1819 Moved mulhall (arlington DNS/DHCP server) from Arlington0 to Arlington Core. Move ALR Server VLAN from AO router to Hazel Hall router. Old Mulhall IP (129.174.228.3) no longer works. All users should be using 129.174.253.3. November 13, 2006 @ 0948 Added Protect and Server filters to new SUB I IP space. November 13, 2006 @ 0928 Had to add new filter rule to SUB I router to resolve no connection issue from SUB. November 13, 2006 @ 0145 Removed 129.174.53.0 network from SUB II Removed 129.174.216.0 network from West Campus Added 129.174.52.0/23 network to SUB I. November 10, 2006 @ 1433 Added 129.174.58.0/24 address to TH Arg router on VLAN 165 for Thompson Labs transition November 09, 2006 @ 2036 Updated Protect and Serve filters for 58, 64, 67, 68, 69, 70, 71, 80, 82 adn 83 networks. November 09, 2006 @ 1929 Democracy Lane data service restored @ approximately 1600. November 07, 2006 @ 0047 Removed 129.174.12.1 address from Robinson router. Removed 129.174.27.1 address from Thompson core Aggregation router. Removed 129.174.30.1 address from Thompson core Aggregation router. October 30, 2006 @ 1105 Added Protect and Serve filers to CBR Townhouse '127 network. October 26, 2006 @ 1634 A UPS failure in the CIT network room caused a network outage early this afternoon. Power was restored to all network devices after they were moved to a different power source. October 26, 2006 @ 1219 Changed ports in JC Libreary for Wally to new JC Library VLAN October 26, 2006 @ 1211 There was a problem with Dynamic DNS that was discovered today and resolved. New devices changed to DHCP were not getting Dynamic DNS names. The problem was created two weeks ago when DNS testing was started on the backup server. The problem for most locations would have started on Monday, October 23rd when updates where pushed to all DHCP servers. NOTE: This was not a failure of the new IPAM system. This issue resulted from configuration changes we initiated for testing the DNS configuration prior to converting DNS to the new system. October 25, 2006 @ 1631 SUB2-02-A-SW01, SUB2-03-A-SW01, and SUB2-03-B-SW01 were not reachable from what's up gold. Even after bouncing the cpes did not bring them up. I had to console into the switches and ping whatsup gold. Now the switches are reachable. October 24, 2006 @ 1803 I had to reset the Fairfax NTP server in order to clear a memory buffer issue and enable HTTPS. Doing so should keep the buffer overflow error from occurring in the future until the new code is released which will address this issue. October 24, 2006 @ 1301 problem in FENW-04-B-SW01 was caused by an external loop. jack 3-a-031 connected to a hub that had a loop. problem was corrected. October 24, 2006 @ 1006 All remote TLS sites moved to the new L2 TLS service as of 2330 10/23. October 22, 2006 @ 1046 Upgraded East, Finley, S PE, and PE to 470 stackable switches. Replaced 8608SX with 8608GBE in Sub 2. Removed IDP blade from Research 1 FW. October 19, 2006 @ 0925 Added Protect and Serve filters for 129.174.64 netwrok on EdgeA and EdgeB October 18, 2006 @ 1627 Added VLAN 1054 to ST Agr router for new RH admin network. October 18, 2006 @ 1456 Townhouse Wireless network will be down on Thuresday (10/18/06) morning, for device upgrade and installation. October 05, 2006 @ 0823 The following is an update of the Unplanned Outages Page: Got a call from Andy Rodriguez, SUB2, 2nd floor and 3rd floor have no internet. Found out the power outlets are not working on the 2nd floor,which feeds the 3rd floor closet. Facilities have been informed and will send someone right away. (100506@0823) October 04, 2006 @ 1636 Science& Tech 2, 4B Closet. moved ports 10/37-10/40 to ITE94 subnet. October 04, 2006 @ 1454 Removed HUB in SUB2 3B Closet. Intalled a Baystack 410 (SUB2-03-B-SW01). What'sUp Gold and What'sUp Pro 2006 updated. October 04, 2006 @ 0937 Arl1-03-a-sw01 was reset because it had stopped responding. it was not passing traffic. Jose Corradin said all lights were frozen. October 02, 2006 @ 1043 Sub2 2nd Floor Switch is not working because there is no power in the closet. Work Control has been notified and they will send a technician to fix the problem. September 30, 2006 @ 1144 At appx 1830 yesterday, I power-cycled STCR-LL-A-AR01 to clear stale telnet sessions that had accumulated in the device's session table: the manual clear command that I tried before taking this action did not have any effect. At the same time, I cleared the management virtual address and reset the management address to 172.20.254.3. I also removed the configuration for the second (non-existent) RADIUS server - a previous conversation with Nortel Tech Support led me to believe that this may help prevent the problem from occurring in the future. I will look into the problem in more detail at a later date when time permits. September 29, 2006 @ 1725 DHCP server configuration now managed by IPAM solution. Archon (Innovation Core) and Sargon (ST Core) were moved on Thursday evening and Henoch (PW) and Thalassa (Thompson Core) were moved Friday. September 29, 2006 @ 1231 The link between PWCR-LL-A-CR01 and ARCR-B2-A-CR01 is now running on an OTN circuit passing through Level 3. The connections are as follows: PWCR-LL-A-CR01-1:6 PWCOM5200-17:1 L3COM5200-1:10 L3COM5200-17:10 ARLOM5200-1:1 ARCR-B2-A-CR01-2:3. The old optical path is still open and connected. To revert to the old configuration, we only need to move VLAN 102 from ARCR-B2-A-CR01 2:3 to 2:6 and from PWCR-LL-A-CR01 1:6 to 1:7. If everything runs smoothly, I will remove the old optical path and disable the old interfaces next week. September 22, 2006 @ 1650 Moved the 127 network to the Townhouses September 22, 2006 @ 1449 Johnson Center 3A closet switch. ports 7/24-7/47 were moved from JCLabs network to 172 per Johnny Gerhard. September 20, 2006 @ 1641 The DNS issue was resolved and was not related to the ssg.gmu.edu domain being removed as was though. The issue was with the DNS service failing on one server and a mistype in the pointer field of its backup. September 20, 2006 @ 1024 Someone or something has removed the ssg.gmu.edu domain from the DNS servers so everything which relies on that domain, (i.e. Sandbox, password changes, ect.) has been affected. ESO is currently working on this issue. September 16, 2006 @ 2330 I received notification that AboveNet is ready to begin the cable relocation. They anticipate the outage to last for about an hour. September 13, 2006 @ 0004 Added 20 more channels to video linup. Re-ordered lineup to mathc Cox. Added pad to amp in STA 8 to solve snow problem (too much singal) in Student Apartments. September 11, 2006 @ 1711 Internet traffic was briefly re-routed via backup Internet router to address forwarding inconsistencies for traffic transiting to several remote destinations. Re-routing of traffic may have caused a brief Internet outage of 30 seconds to 1 minute during routing convergence at or around 1330 September 10, 2006 @ 1008 Moved Hemlock link to Thom6500. Could not move link to Democracy. September 06, 2006 @ 1515 Removed DHCP forwards to network2.ssg from South side network. Added thalassa as DHCP server for Loudoun VOIP. September 03, 2006 @ 1345 Research 1 Fortigate failed @ 1250. Restored service to Research 1 network by re-routing traffic around firewall. August 30, 2006 @ 1243 Internet traffic was briefly re-routed via backup Internet router to address forwarding inconsistencies for traffic transiting to several remote destinations. Re-routing of traffic may have caused a brief Internet outage of 30 seconds to 1 minute during routing convergence at or around 1215. August 30, 2006 @ 1123 I received a call from a support tech in Classroom Technologies stating that a PC in a classroom located in S&T 2 was not gaining access to the Mason network. After investigating, the port the machines was connected to was on VLAN 73, which was not on the uplink to the switch, not to mention this network is now routed out of JC. I placed the port in the 1201 vlan. August 29, 2006 @ 1353 SNT2-04-A-SW01, ports 10/17-21 were moved from subnet 87 to 94 per Hellen Maggie request. August 27, 2006 @ 0334 Updated DHCP servers for all networks on Prince William and Thompson Cores expect Loudoun August 26, 2006 @ 1840 Reset management links to SUB2 1B and 2B. August 26, 2006 @ 1746 DHCP issue resolved by Brian Davidson (ESO) @ 1724. The outage in the Residence Halls earlier, mistakenly thought to be an ARP spoofing DoS attack, was actually the result of a DHCP failure. After the power failure this morning, the DHCP servers had been continuously allocating different IP addresses to the same computer system(s) at 1 minute intervals. Sporadic connectivity may have affected Residence Hall users in all areas as well as users on other parts of campus. August 24, 2006 @ 1501 At approximately 1500 we received a call from the support center stating that voice and data services to Research 1 were down. After investigating, we found that the firewall had failed. After re-booting the firewall, service was restored. August 20, 2006 @ 0200 Added filter to Johons Cetner router to block http packets to GMUtant because of complaint. August 18, 2006 @ 1436 Added IPX routing to VLAN 34 on ST Aggregation router. August 18, 2006 @ 1436 Moved port 3/1-3/10 from 'Fieldhouse Labs' to backbone on FEHONNSW1A1. Added 'Fieldhouse labs' VLAN to 1B switch. August 06, 2006 @ 1446 12:30PM Got a call stating that Patriot Center was having issues with getting wireless connections. After talking to S.Mulready, the problems wasn't wireless. However, this turned out to be a DHCP issue. The static/protect machines work fine. I then looked at the Agg/Router in S&T Core. The ports serving PATC had got zero requests. Although the reply count was about 38k. I got a hold of Brian Davidson's cell number and left a message. Will continue once I hear from him. Assistance from (Carlton, Tomi, Chris) Thanks John A... August 03, 2006 @ 2247 Performed software update on Research 1 building router. Inserted Research 1 firewall. Firewall is currently configured to pass all valid IP traffic. August 01, 2006 @ 1537 Network Connectivity in Essex Hall down once again this morning. The issue was resolved by Chris Nayeri. July 31, 2006 @ 1408 Essex Hall network connectivity has been restored. July 31, 2006 @ 1052 Network Connectivity in Essesx Hall is unavailable. Network Engineering is working on resolving the problem. July 24, 2006 @ 0959 Johnson Center wireless network is currently unavailable. Network Engineering is looking into this problem. July 20, 2006 @ 1146 Got call from Support Center. Potomac Heights 3rd floor lost connectivity. New code will be loaded to the switches on the 3A closet. upgrade will take 30 minutes.. July 17, 2006 @ 1632 changed Johnson Center 1b closet port 2/1 to 1500 Vlan per Chris Nayerei request. July 14, 2006 @ 1551 Added protect filters for Research I SCS network on edge routers. July 14, 2006 @ 1520 Added SCS network in Research I. July 14, 2006 @ 1455 POTO-03-A-SW01 lost configuration again. Larry re-configured device. July 14, 2006 @ 1145 this morning POTO-01-A-SW01 lost configuration. 2nd switch was set back to default. this also happened July 7th. July 14, 2006 @ 1143 Potomac Heights switches have lost configuration. 1A,2A,4A closets lost their configuration on July 5th 2006 July 14, 2006 @ 0112 Updated outgoing mail filters on IN86-A to reflect new lab network numbers. July 11, 2006 @ 1442 CIT router was rebooted to restore IPX connectivity @ 2300 on 7/10/06 July 10, 2006 @ 1946 I received a call stating that Potomac Heights 3rd floor had lost both wired and wireless network connectivity. After investigating, I found that there was no problem with wired connectivity, but the 470 stack in the 3A closet had lost its tagged port configuration on the ports connecting to the AP’s on that floor, therefore wireless connectivity was not available. Once tagging was enabled on the interfaces connecting to the AP’s, wireless connectivity was restored. This also happened last Friday. JC July 07, 2006 @ 1553 Net.Work.Virginia internet link down. Internet2 link up. Checked Cent 1400 and reset. Called NWV. Ticket number 7018. July 05, 2006 @ 1657 Removed 129.174.62.1/23 interface from Innvoation 8600. Added 129.174.60.1/22 to Thompson aggregation router. June 27, 2006 @ 1652 IPX reconfigured on CIT router. June 26, 2006 @ 2033 LIBE-03-A-SW01 - Passport Switch: This switch was powered up, however no cards were visable. I hardreset this device, to reinitialize the cards. Afterwards, users functioned normally. John A... June 22, 2006 @ 0850 Carty House down, reset switch in Carty House internet backup. June 14, 2006 @ 1208 Updated MUST source for Symantec AV to v10.1 per Symantec TSB on vulnerability in v10.0 June 13, 2006 @ 1105 UCENBNSWLB1 - Baystack Switch Had to cycle the cpe ports for this device. it now functions normally. Thanks, John A... June 07, 2006 @ 1556 Changed Ports for INVN-02-A-SW01 7/20 and 9/48 from 61 subnet to Backbone, per Earl Allen request May 31, 2006 @ 1316 Updated routes on ST Agregation router for TicketMaster. More details in private log. May 25, 2006 @ 1750 Added more new IP transition VLAN/IPs to ST Aggregation router. Configured for OSPF and DHCP. See private log for details. May 24, 2006 @ 1623 Removed VLAN 108 from MESA Core A router. Added VLAN 116 for IPAM testing to MESA Core A router. Connected Room 3 IPAM test 470 to MESA Core A port 2/8. May 24, 2006 @ 1001 -Uploaded new SAV v10 for Macintosh to MUST servers. -Updated Trendmicro sysclean tool and virus definitions on MUST servers. May 22, 2006 @ 1332 The problems with the TLS connections this morning have been resolved. May 22, 2006 @ 0914 The TLS connection to remote sites is currently down. A ticket has been opened with Verizon, and Network Engineers are troubleshooting this problem. May 15, 2006 @ 1729 Enabled SSL v3 support on Dorm Vernier system. May 10, 2006 @ 1403 Added 129.174.127.0/24 network to NET network for DHCP testing. May 10, 2006 @ 1046 Added Protect ACLs for several new campus networks: 129.174.32.0/23 (i.e., 129.174.32-33) 129.174.35.0/24 129.174.39.0/24 129.174.68.0/25 (i.e., 129.174.68.1-127) 129.174.78.0/23 (i.e., 129.174.78-79) 129.174.85.0/24 129.174.106.0/23 (i.e., 129.174.106-107) May 10, 2006 @ 0310 Multinetted VLANs on Thompson Aggregation router. Did ping scan of network before and after change and got same number of hosts. VLAN27 - '35.1, '27.1 VLAN30 - '31.1, '30.1 VLAN215 - '39.1, '216.1 May 09, 2006 @ 1739 REmoved 129.174.32.0 network from Mason Hall. May 03, 2006 @ 1347 Added new IP transition VLAN/IPs to ST Aggregation router. Configured for OSPF and See private log for details. April 21, 2006 @ 0218 The Arlington Core re-configuration has been completed. The OpTera circuits are back up and operational. JC April 06, 2006 @ 1546 Added switches to North East Sector Module. Added network on STAggr router. April 04, 2006 @ 1016 There is an unplanned outage in different buildings at the Fairfax Campus. Engineers are looking at the situation and find out what's causing it. Affected buildings are Patriot Square, Robinson, Aquia Module, Enterprise Hall. March 29, 2006 @ 1444 Moved 12 ports for Field House Lab to new MESA network on 470. March 28, 2006 @ 1415 Added entries on Internet Edge ACLs to allow all incoming IP traffic to 129.174.x.5 in order to alleviate the VPN issues that users have been experiencing within the protect space. JC March 27, 2006 @ 1738 There were problems with the cascade modules in STA3, STA4 and STA6 causing partial network outages to those buildings. The stacks were reset and service restored. March 26, 2006 @ 1823 Moved ip interface 10.16.254.1/12 from THCR-LL-C-AG01, VLAN 105 to THCR-LL-C-MR01 VLAN 2. Added the following static routes to MR01 to enable AP Management: ip route 10.16.0.0 255.255.0.0 10.2.254.129 ip route 10.18.0.0 255.255.0.0 10.2.254.129 ip route 10.20.1.0 255.255.255.0 10.2.254.129 ip route 10.20.13.0 255.255.255.0 10.2.254.129 ip route 10.20.40.0 255.255.255.0 10.2.254.129 ip route 10.24.0.0 255.255.0.0 10.2.254.129 ip route 10.28.0.0 255.255.0.0 10.2.254.129 Added the following static route to AG01 (to allow AP management from outside MR01): ip route 10.16.0.0 255.240.0.0 10.2.254.130 We may want to adjust our routing and try to do some of this dynamically for simplicity. At present, there are no ACLs on MR01 to protect or filter the Management networks (129.174.105.0/24, 172.16.0.0/12 or 10.16.0.0/12) (I was trying not to break anything). These should be created as expeditiously as possible (though there may be some interesting issues to work out with the AP Management Networks). I can do this later if given some parameters. March 26, 2006 @ 1201 I made one additional change in order to Facilitate OOB management in the THCR area: I removed the ip address 172.18.254.3 from vlan 105 on THCR-LL-C-AG01 and assigned it to a loopback interface (Loop0) with a 32 bit mask. This should cause traffic destined for the Management network (other than to this device) to route to THCR-LL-C-MR01 (static route). To enable communication back from our management network, I included another static route to this address (on MR01) AND I enabled ip proxy arp on interface VLAN 2. This is an ugly solution that should be remedied as soon as possible, hopefully with the installation of new equipment. March 26, 2006 @ 1129 Removed stale slot 3 configuration data from THCR-LL-C-AG01. Created L3 link between THCR-LL-C-AG01 5:6 and THCR-LL-C-MR01 1:2. VLAN is 300 (2nd-3rd degree) and ip network is 10.2.254.128/30. Moved 129.174.105.1 to THCR-LL-C-MR01, VLAN 2. Deferred moving 10.16.254.1 (I'd like to try this on Monday after conferring with Larry). Routing between the two devices currently depends on static routes. March 24, 2006 @ 1652 Changed Protect and Serve filters on EdgeA and Edge B for Krasnow network per email from Ken DeJong. March 24, 2006 @ 1354 Added JC_Labs VALN to LC1 port 1/13 for JC Cinema. March 23, 2006 @ 1556 Added new Field House Labs network March 23, 2006 @ 1529 Removed Harris VoIP and PBX Mangmement nets from switchroom BPS and removed all links. March 23, 2006 @ 0002 Added outgoing mail filters for new Innovation Hall Labs networks. More information in NET Logs. March 22, 2006 @ 1252 Got call from Support Center. Students on the 3rd floor could not get internet connection. Carroll Hall 3rd Switch was down. Reseted the whole stack. March 22, 2006 @ 1025 There was a hardware failure on the THCR Aggregation router that affected several buildings. We have moved those connections to the THCR-1 router and are waiting for a replacement card. JC March 22, 2006 @ 0846 A network outage is currently affecting the following buildings: North Chesapeke South Chesapeke There may be more buildings affected by this issue. Network Engineering is working on this problem. March 21, 2006 @ 0939 A port failure occurred on SUBII switch which caused an outage to users connected to the SUB 1 SOM wire center. NET staff have moved the fiber connection to a different port to restore service. March 12, 2006 @ 0928 Replaced Thompson LL UPS. Replaced Harris 1400 UPS. Moved PBX auxiliary equipment to new switches. Removed unused fibers between Thompson cabinets and Thompson frame and between Thompson frame and ST Frame (1st 72). March 06, 2006 @ 1640 Network connectivity to the Truland building has been restored. March 06, 2006 @ 1640 Network connectivity to the Truland building has been restored. March 06, 2006 @ 1400 Network connectivity in the Arlington campus Truland building, is intermittent. Network Engineering is currently working on resolving the issue. -- March 01, 2006 @ 1931 Altered ntp clock source on Thompson Core Aggregation router. February 27, 2006 @ 1833 Reports of Channel 72 with no audio. Reset the down conveter and the problem was resolved. February 24, 2006 @ 1425 moved STA5BNSW1A1 1/13 from student network to dorm admin network per Danny Anthes request. February 24, 2006 @ 1103 Got a call from Larry Hensey that Truland 3rd floor was not getting internet. Noticed on device manager that TRULBNSW3A1 uplink was not getting connection from the router. I had to bounce the link in the gibic on the router to get connection back up on the 3rd floor switch. February 22, 2006 @ 1835 Added VLAN 2000 POSSUB1 10.160.52.1/24 to SUB1CIRO2A1 for Point of Sale terminals. No port members yet. Added VLAN 2018 POSJCEN 10.160.78.1/24 to SNT1NNPRLA3. Created path to JCENBNSW3C1. No access port members yet. Will configure filters/ACLs to prevent traffic from source or to destination other than bismarck 129.174.2.210. February 21, 2006 @ 0932 ROBINNPS1A1, added ports 8/34 and 8/36 to vlan 12 per Mike Snipas request. February 20, 2006 @ 1843 At approximately 1820, every host on the 228 network in ARL0 lost connectivity to the network. After investigation the issue, turning off IGMP snooping fixed the problem. February 20, 2006 @ 1156 The following is an update of the Unplanned Outages Page: The following building networks are experiencing an unplanned outage: University Townhouses -Chainbridge Road Commerce CIT- Herndon Loudoun Center We are currently working with Verizon to restore these connections. (022006@1057) Verizon has identified the problem with their MPLS network and taken care of it. The TLS circuits have been restored to our remote sites. (022006@1156) February 20, 2006 @ 1057 The following is an update of the Unplanned Outages Page: The following building networks are experiencing an unplanned outage: University Townhouses -Chainbridge Road Commerce CIT- Herndon Loudoun Center We are currently working with Verizon to restore these connections. (022006@1057) February 19, 2006 @ 1710 There was a Cable TV outage due to power. The entire GMU cable was out, at about 1am. I received a call from OPERATIONS at 10:30am that the cable was down in PV's and Potomac Heights. Power was restored to all the cable Modules at 11:35am. Central Module internet down had to reset the stack manually. Central is backing online. February 16, 2006 @ 1238 Changed primary and secondary interface on PE Cluster vlan. February 15, 2006 @ 1743 Reset OSPF timers on interfaces between routers on the THCR portion of campus for testing February 13, 2006 @ 1757 Added Protect and Server filters for MESA PE CLuster network. Fixed ACL entires in misspelled access list. February 08, 2006 @ 1045 We had an OSPF process problem on the Innovation Hall core router that was causing routing problems starting as early as 0200 this morning. This caused propagation delays between Prince William and FFX due to the change in routes that were occurring so frequently effecting voice communications between campuses. The Innovation Hall core router has been reset and the problem has seemed to cease. JC February 07, 2006 @ 1525 Replaced the 2814 management HUB in the MESA rack with a Cisco 2950. February 06, 2006 @ 1348 A telnet and web manageable Dell Switch has been added to the Townhouse closet. The switch belongs to NVMS, and is up linked to, the Fast Ethernet 0/2/2 port on TOWNCIRO1A1, in the same closet. TOWNCIRO1A1 provides NVMS with NATing of the address 199.26.34.253. This configuration was provided to facilitate NVMS's need though they are not a part of GMU, since they do have an affiliate relationship. They will be responsible for maintenance and troubleshooting of the Dell switch. NVMS does not have access to the closet. ITU Network Engineering will be responsible for the physical connections to the switch, and the Routing of the NATed address 199.26.34.253 February 04, 2006 @ 1938 At 3:15pm received a call from Operations, that they had a major power blink at the Fairfax Campus. The JC 3B closet was unreachable. The labs were down in JC 3rd floor. Try to toggle Gibic, the switch was not responding properly. At 4:15pm the Switch in JC 3B closet was reset manually. JC labs came back online, switch was in continuous boot. Also Krug Hall and PV 19 had network issues, had to reset the switches. cn January 29, 2006 @ 1737 Caroll Hall 3rd switch stack missing, Reset stack with Netreach. All switch stacks back online. Recieved a call from Operations getting complaints from students on the first floor of Caroll. January 27, 2006 @ 1612 Updated code in Wilson Hall. new code SW:v4.5.2.4 January 27, 2006 @ 1518 Moved multiple ports in Innovation Hall labs from to new IP space. Added protect filters on edge routers. January 27, 2006 @ 1433 Upgraded Code to Brunswick Stack. New code v4.5.2.4. January 26, 2006 @ 1714 Installed netreach in Wilson Hall January 24, 2006 @ 1619 Filters were created on the Residence Hall routers to block outgoing SMTP connections not going to GMU's primary mail servers. This change was made in response to an increase in the amount of SPAM being sent from the residence halls last semester. All mail readers in the residence halls should use smtp.gmu.edu (129.174.0.52) as their SMTP server. January 24, 2006 @ 1346 Updated SSL cert on MUST registration server January 20, 2006 @ 1946 Upgraded Residence Hall Vernier systems with an emergency software patch. This patch should fix the intermittent Vernier "Stop" page problem. January 20, 2006 @ 1643 Added new Innovation Hall Lab/Classroom networks. January 20, 2006 @ 1224 Vernier systems related to the residents networks were reset. The systems are back up and funcional. January 18, 2006 @ 0941 Disabled vulnerability scanning feature on new Dorm Vernier system. January 18, 2006 @ 0023 The Vernier/MUST system is not working for some users. They are reviving Stop banners and messages that state that they are not behind the Vernier Edgewall. Network Engineering is aware of this situation and currently working on a solution. January 17, 2006 @ 2333 Reset MUST database. January 17, 2006 @ 1507 Krasnow Edgewall was off (power outage?) It was turned on and functional. January 16, 2006 @ 2040 Potomac Hights distribution switch failed and needed to be reset. JC January 15, 2006 @ 1227 The interface between the MESA 8100 and the e-mail load-balancer failed. There was link status on the load-balancer, but not on the 8100. Checked port graphs and saw no traffic on the interface since the unit was power cycled 9 hours earlier. I replaced the GBIC in the 8100 and toggled auto-negotiate, once this was done traffic started flowing to the e-mail servers. January 09, 2006 @ 0009 Created MRTG graphs for CIT, Commerce I/II and CIT. Created TLS graph. January 05, 2006 @ 0747 Added 129.174.64.0/25 network for NCC Lab to ST Agrg router. January 04, 2006 @ 2148 Added filters for following _Internal access lists on both Edge routers: http access to playtimepiano[dot]home[dot]comcast[dot]net (204.127.198.24) tftp (ie. UDP) access to 86.135.149.130 IRC access to 140.198.35.85:8080 IRC access to 24.116.12.59:8080 IRC access to 140.198.165.185:8080 IRC access to 129.93.51.80:8080 IRC access to 70.136.88.76:8080 January 04, 2006 @ 2112 The lower 28 channels of video are up. The rest (most of the 'old' line up) will be up tomorrow. Channels 40-43 are up for the evening but will have some outages tomorrow. Some of the channels (14-17) have moved because of issues with our plant not passing those channels cleanly. January 02, 2006 @ 0353 Blocked access to 69.50.160.0/19 and 85.255.112.0/20 by SANS recommendation due to new exploits. December 30, 2005 @ 1750 At 8:30am the Enterprise Managment went down, after talking to Joe C. and going over the problem reset all CPE on the LRE Enterprise management came back on-line. cn. December 30, 2005 @ 1747 On Dec 26 at 8pm I received a call from Operations that Paul from SOM called, saying he could not reach his server. After further investigation the SOM Dell server connect to ENTRLB1 g-bic was off-line. The switch was fine and you could see the 139 mac address. I Called Paul to let him know to reset his Dell switch after he reset the switch the next day everything came back on-line. I told if he had any more problems to call Operations. December 22, 2005 @ 1702 Added NVMS interface to Townhouse Cisco 2800. December 22, 2005 @ 1640 Upgraded CIT Cisco 2800 to support IPX [IOS v12.4(1a)]. December 20, 2005 @ 1057 Moved Commerce I & II to TLS link. December 18, 2005 @ 2348 Updated logger to ver 1.17. December 14, 2005 @ 0151 Update DHCP relays for the following networks to point to new IP of network2.ssg: Innovation Hall VoIP ST I Enterprise Hall Johnson Center Backbone Innovation Hall Backbone Innovation Hall Labs College Hall Fine Arts Satellite Dish Johnson Center Labs Mason Hall King Hall Rivanna Module Sandy Creek Offices HFAC lan in King Krasnow Johnson Center old labs Occoquan Classrooms Bull Run Backbone Bull Run Classrooms CIT Democracy Lane December 13, 2005 @ 1800 Move south NetID DHCP networks (Krasnow, Enterprise, Johnson Center, STI and STII) to SSG DHCP servers. DHCP requests from all networks have been acknowledged. Moved network2.ssg DHCP server to STI Core. December 13, 2005 @ 1013 Connection to Krasnow second floor has been restored. Problem do to bad Gbic causing connection failure to switch. December 07, 2005 @ 1840 Disabled DHCP services on Rodan NetID DHCP server. The following networks are now served DHCP by SSG: Robinson Hall Thompson Hall Central/Pohick Modules Harris Theatre Original Quad Thompson Labs HFAC (King) Democracy Lane November 30, 2005 @ 1628 Added 34 network to Commomwealth 4th Floor for Dustin. November 23, 2005 @ 1236 Added 460 switch to Satellite Dish. DHCP available. November 21, 2005 @ 1538 Moved connectin for LAN350. November 21, 2005 @ 1444 Added mail filter for JC Labs. November 15, 2005 @ 1910 Worked on IPX problems at CBR Townhouses. Partitioned three ports with wrong frame type (Tomi has information) and reconnected AN with IPX only to see if it will stabilize the situation. November 15, 2005 @ 1357 the 2nd switch of Roosevelt fell of stack. Resolution. Reseted 2nd switch. Upgraded code to SW:v4.5.2.4 ISVN:2 November 15, 2005 @ 1240 During Sunday Maintence window the following occured: Upgraded Patriot Center network equipment. Moved Fiber from 8600 to Cisco 6500 aggregation router. Moved Harris BCN out of Rack, still working. Town Homes moved to the new the TLS circuit. Arlington added 2nd core router. Commerce TLS is still not up. November 11, 2005 @ 1207 The following AP management network was set up on the PWCR Cisco. 10.16.0.0/12 November 10, 2005 @ 1453 Removed VLAN 162 - old Robinson Labs. November 10, 2005 @ 1419 Created VoIP VLAN for Innovation Hall. November 06, 2005 @ 1931 The connection to: LIBENNPS2A1 (129.174.104.171) from: LIBECISWLA1 (129.174.104.170) is currently down. Initial troubleshooting found no obvious cause for the failure. Re-seating the fiber connection into gi1/13 on 104.170, would momentarily bring the connection up. After a few minutes connection would fail again. The on call RA deemed this a non-emergency, and said that the Residence Halls would can afford to wait till tomorrow to have this resolved. Particularly since, access to these closets required the on call RA's presence, since the key card available in the NOC no longer has access to the closets involved. It is worth noting that both devices, are working under EXTREME heat in their respective closets. November 04, 2005 @ 1607 Placed multicast rate limit (2%) on KRUGBNSW1A1 port 2. Multicast flood at 10 Mbps was causing a problem for the entire 30 subnet. November 04, 2005 @ 1605 Replaced Liberty Square 380 with Cisco 4503 November 03, 2005 @ 1707 The Patriot Center switches have been upgraded to Baystack 470’s. A Gb link has been set up between STCRNNPRLA3 2:2 and the 470 in the TSE in Patriot Center. Another Gb link between the closets in Patriot Center have also been set up. All networks in the Patriot Center are now coming from the S&T Core, including the public networks. We will transfer all of the cables from the BPS to the 470’s during the next maintenance window. November 03, 2005 @ 1428 Jefferson 3rd Unit was replaced. This should take care of the problem for people on the 2nd floor. October 27, 2005 @ 1319 After talking to Nortel Networks about problem with Jefferson Hall, they sugested upgrading to a new code before replacing the equipment. Switches were upgraded to the new code v 4.5.2.4. I will continue to monitor this device. October 25, 2005 @ 1609 Added DHCP forwarders for 172.1 interface to SSG DHCP servers 129.174.19.53 and 54 on THOMNNPRLC1 October 24, 2005 @ 1441 The following is an update of the Unplanned Outages Page: The David King Hall and CIT scopes have been moved to the MESA servers. DHCP service to these networks has been confirmed. (102405@1441) October 21, 2005 @ 1834 NetID master server is down. October 13, 2005 @ 0116 Added Filters for new JC Library network. October 13, 2005 @ 0021 Added test ports for new JC library network. October 11, 2005 @ 1643 Added new JC Library network to Johnson Center. October 10, 2005 @ 1914 LIBERTY SQUARE 3B CLOSET Passport Switch is operational. After finding that the uplink port in the TSE closet Port 1/7 was defective. Moved link to port 1/8. October 04, 2005 @ 1744 Carlos & I, are currently converging the "105 Mgmt" network in SNT2 to the LRE system. Today we found that we needed to remove the 105 network from the aggrigation ports to SNT2. At this point, there is only one device left to converge. SNT2 room 135 still depends on the 105 network for mgmt. We need to resolve CPE issues to that room. We will complete that switch tomorrow. Thanks John A... September 28, 2005 @ 1036 POTONNSW1A1 ports 3/1,3/3 and 3/4 were moved from Student Network(2505) to Dorm Admin(34) per Danny Anthes request. September 28, 2005 @ 1015 INVNNNPS3A1, Ports 10/43-10/46 vlan membership was changed from 62 to 60 per Teresa Scott request. September 26, 2005 @ 1620 Added Protect and Serve to Sandy Creek Offices net. September 25, 2005 @ 1048 1. Two 4-port cards were added to the Thompson AM for location test purposes 2. Thompson AM was factory reset and reconfigured 3. Vernier Rights, Connection Profiles, and Locations were streamlined 4. Wireless and public Ethernet port login pages were updated September 24, 2005 @ 2037 Fiber uplink to Commonwealth failed after power outage 9/24/05. Had to unseat, then reseat fiber connectors on THOMBNSWLC2 side to return link to operational status. September 22, 2005 @ 1207 Sandy Creek Offices building switch in up and running with DCHP. September 21, 2005 @ 1317 Connection to the Net.Work.Virginia router was restored yesterday at about 1630. September 19, 2005 @ 1536 New IP security camera at INVN-TSE (IP-cam03-IN-TSE, 129.174.105.52) was added to the recording server on 9/16 September 16, 2005 @ 1348 A netreach was installed in Franklin Hall. information was updated in whatsupgold. September 14, 2005 @ 0133 The OCLD that failed was replaced in the Arlington OpTera. The ATM circuit is back up. JC September 13, 2005 @ 2000 The ATM circuit from FFX to ARL did not come back up. Looking at the inventory on the OpTera, it seems that the shelf does not recognize the type of card occupying slot 17 which is where the OCLD for the ATM circuit sits. I am troubleshooting this issue with Ben. September 13, 2005 @ 2000 The ATM circuit from FFX to ARL did not come back up. Looking at the inventory on the OpTera, it seems that the shelf does not recognize the type of card occupying slot 17 which is where the OCLD for the ATM circuit sits. I am troubleshooting this issue with Ben. September 13, 2005 @ 1930 The Arlington campus network is back online. Power has been restored to the Law School. JC September 13, 2005 @ 1854 At approximately 1830, we lost power to the Arlington core. I verified this isn’t localized to a management issue by logging onto the Fairfax OpTera and checking the alarm logs. JC September 12, 2005 @ 1125 INVNNNPS3A2 7/38 AND 7/40 was moved from vlan 62 to vlan 60 per Teresa Scott's request. September 12, 2005 @ 1124 INVNNNPS3A1 10/42 AND 10/47 was moved from vlan 62 to vlan 60 per Teresa Scott's request September 11, 2005 @ 1015 Move module from Commrece ASM to Townhouse ASN. Cleanup up Interfaces on Thompson BCN. September 09, 2005 @ 1008 Moved ports 10/9-16 on SNT2NNPS3A1 from VLAN 87 to VLAN 94 at request of Helen Maghee, ITE. September 07, 2005 @ 1436 Updated ST Core BN connections. September 07, 2005 @ 1351 Move arachon.gmu.edu DNS server to Innovation Hall. September 07, 2005 @ 1343 Broadcast flood from JC caused a port shutdown on the uplink to the SNT Aggregation Router @1330. Disabled and re-enabled port to restore connection. September 01, 2005 @ 1602 While troubleshooting a problem with the NetID DHCP scope for the 129.174.28.0 subnet we noticed that the NetID DNS service was running. We do not use this service, and the system was reporting DNS-related errors so the service was stopped. NetID Application service had to be stopped and restarted to fix the original problem, which was a missing entry for DNS server addresses. August 26, 2005 @ 1711 Moved port 2/25 on ST2 4th floor A closet to CShigh network for Larry Jackson. August 26, 2005 @ 1611 College Hall 8300 lost VLAN 661 from config. Reconfigured and saved config. August 26, 2005 @ 1550 SNT2NNPS4B1 (ST2 4B Closet) card 10 port 2 was moved to VLAN 87 per Al Rasheed. August 26, 2005 @ 1052 Moved remaining old JC labs ports in JC to Vernier. August 26, 2005 @ 1050 Upgraded equipment in Aquia. August 22, 2005 @ 1825 Created network for GRE test. August 20, 2005 @ 2010 Upgraded equipment in Lecutre Hall. August 19, 2005 @ 1348 Reconnected HarrisBCN to TH8600-1 for TLS service. August 10, 2005 @ 1830 Adde ExhibitNetwork to ST Aggregation switch and added VLAN to PATCNNSW1A1. August 10, 2005 @ 1522 SNT2NNPS1B1, ST2 1st floor B side Closet, Port 2/24 was moved from Vlan 87 to VLAN 146 per Larry Jackson request. August 08, 2005 @ 2052 At approximately 2045, the reminder of the equipment affected by the apparent power outage came back online. Joe C. August 08, 2005 @ 2034 At approximately 2006, I received several pages alerting me of equipment failures in several locations around Thompson Hall as well as remote sites. There seemed to be some type of power failure. Equipment began coming back online after about 15 minutes. However, Krug, East, West, Finley, and Central Module have not come back online. I looked at the Thompson Core router and found that the links to those buildings have been down since around 2000. I will continue to monitor the status of those links from home. Joe C. August 07, 2005 @ 1654 The maintenance affecting Mason Hall, College Hall, Fine Arts, Concert Hall and Performing Arts has been completed. Any users adversely affected by this should contact the Support Center. August 05, 2005 @ 1341 TRULBNSW4A1 rebooted at 1330 due to port failures July 29, 2005 @ 1723 Added DHCP test switch to LAN Rack 10 and added test networks July 26, 2005 @ 2353 The Truland building 4th floor device TRULBNSW4A1 is up and running. July 26, 2005 @ 2335 The Truland 4th floor device TRULBNSW4A1 was taken down for maintenance July 22, 2005 @ 1332 SNT2BNSW1B1 ports 3/14-3/16 were moved from BB to 94 Subnet by Hellen Maggie's request July 19, 2005 @ 1816 Change 129.174.2.224 network from /28 to /27. July 11, 2005 @ 1350 Replaced Dead Lattishub 2814 in LIBENNPS3B1. this hub is used for management. July 08, 2005 @ 1744 The modification of the Occoquan Building backbone address space, as well as the creation of a Classroom Network in Occoquan is complete. The new backbone network is 129.174.192.0/24 and the Classroom Net is 129.174.193.0/24. Speaking with Brian in SSG, the DHCP servers are handing out leases and Dynamic DNS is functioning properly for the new Classroom Net. John H. made the necessary changes on the remote access concentrator and tested. July 08, 2005 @ 1547 A UPS was installed in the Arlington 0 TSE. July 07, 2005 @ 1512 Added new route for Tickets.com July 06, 2005 @ 1427 Added route for 129.174.5.0 network to MESA router and set to redistribute via OSPF. July 06, 2005 @ 1345 Put cable 2 ports 5 and 9 on 27 network. June 30, 2005 @ 2100 At approximately 1700, network management lost contact with the Liberty Square 2C1 Baystack 470 stack. After investigating, the failure was found to be a Nortel SFP mini GBIC (MTRJ-connector type) on the LA1 Baystack 380 distribution switch. After replacing with a Champion SFP mini GBIC (LC-connector type) and appropriate fiber jumper, the problem was resolved. June 23, 2005 @ 1642 On Tuesday the 21: INVNNNPS2A1 was down. The uplink port was auto set to the STP blocked state. The cause was found to be on the same vlan, cabled to each other and creating a forwarding loop. The ports were disconnected and problem was resolved. June 22, 2005 @ 1826 Added sescond link to CBR Townhouse router. June 22, 2005 @ 1539 The following is an update of the Unplanned Outages Page: Situation Report: Tuesday morning June 21, received word that Commerce Building had a problem with slow internet traffic. After investigating the situation, "NET" found that it was Verizon's equipment causing the problem. Once Verizon's equipment was reset, the problems were solved. Normal network operations resumed at approximately 2:00PM Today. Thanks John A... (062205@1539) June 17, 2005 @ 1435 Move ports in Innovation Hall 3rd floor to Crestron network for IP cameras. June 17, 2005 @ 0930 At approximately 0900 we received a call from the support center stating that customers in the Original Quad were not receiving IP addresses from the DHCP server. After checking the DHCP server, we found no issues with the scope. I checked the DHCP requests on the Thompson core router and noticed several requests with no responses. I then did a packet capture on the core router and found a rogue DHCP server in West building handing out addresses and disabled the port on the West switch connecting the server to the network. I then verified that correct addresses were being handed out. June 15, 2005 @ 1021 Changed access list on PWC Cisco 2600 June 13, 2005 @ 1641 Rick Tursan came in and said there was an outage with the Windows Media Server on the '1' network. Found that one of the fiber splices within LAN racks had come loose. Reconnected and service was restored. May 31, 2005 @ 1800 At approximately 1715 on May 31, 2005 I received a call regarding the network in the Freedom Center. After going over to the Freedom Center to investigate the outage, it seemed to be a connection issue between Occoquan Building and the Freedom Center. After troubleshooting the link issue, the problem was caused by a faulty SFP on the Occoquan distribution switch. Joe C. May 19, 2005 @ 1800 NetID server was reset at approx 1100 today. Expanded NET IP space to add 10 more hosts. May 18, 2005 @ 1731 Move ports on FENWBNSW4A1 to Library BB for use during renovations. May 14, 2005 @ 2010 Rested Student Apt. 6 Switches. They were not reachable.They are up and running. May 11, 2005 @ 0850 Truman Switches were reset this morning. The 3rd Unit fell off stack. Support Center called. All 4 Units are up and operational now. May 10, 2005 @ 1645 Reseted Truman Stack because it was not responding to pings. May 08, 2005 @ 0925 At approximately 1345 on May 7, there was a power outage on the Prince William campus. This outage lasted for about 1 hour. When the power was restored, the DHCP server that services the 192, 194, and 206 neworks did not come back online. Chris had to go to the Prince William campus and restart the server in order to restore service. JC May 02, 2005 @ 2024 Mathy House link failure 5/1/05. Service restored @1000 5/2/05. April 29, 2005 @ 1122 Robinson Hall 1A1 8100 8108GBIC module failed and had to be reset. This caused the outage in the entire building. April 29, 2005 @ 1119 Robinson Hall A's network equipment is back online. April 29, 2005 @ 1112 At approximitly 1100 all of Robinson Hall A network equipment went down. Larry is investigating the situation at this time. April 27, 2005 @ 1413 At approximately 1300 several networks within the Prince William campus (Excluding BRH) experienced rolling network outages. After investigating the situation and mirroring some interfaces on the Occoquan 8300, I learned that there was a DOS attack being executed against the 192 network. Working with Dan from the Occoquan network closet, he wrote several rules on the Edge routers that blocked Tx/Rx traffic to and from the offending IP address (217.70.154.1) as well as the broadcast addresses of networks routed by the 8300’s since they do not have the ability to do so. April 25, 2005 @ 1628 Installed Netreach in Truman Hall (PARK) April 25, 2005 @ 1016 Maintenance activities 4/24 -cleaned fibers connected to all three OPTeras -verified the operation of RH RADIUS authentication against new LDAP system -cleaned up connections and interfaces on the "Harris" and SNT BNs -changed management interfaces to match new ip management IP scheme: 129.174.105.2-->172.16.254.4 129.174.105.4-->172.18.254.4 -removed configuration and wiring for several defunct connections -began cleaning ST1 Core -mounted Homer -removed old, unused console hardware -removed excess cabling -began cleaning TH core -removed powered-down Retix from Rack 2 -re-cabled several runs April 20, 2005 @ 0956 There is a power outage in Arlington Campus. Spoke to Christine in Arlington Operations and she said Va Power has been notified. April 15, 2005 @ 2119 we lost management to the 105 network in various buildings. The problem was found in Arlington 1, 2B closet. Dan disabled port 1/5 on LRE Switch to stop the problem. April 15, 2005 @ 1547 Moved Rivanna Module from DormAdmin to MESA network. April 15, 2005 @ 1348 ST8600-1 seems to not be passing traffic. Reset ST8600-1 router. April 14, 2005 @ 2214 PATCBNSW1B1 was down. Connected my laptop to device to make sure I could get out to Internet, not succesful, I reseted device. Then Unit came back. Device is up and running. April 10, 2005 @ 1414 Maintenance Problems/Resolutions: -PWC core box 1 CPU (switch fabric) failed--core box is DEAD; called Nortel, new fabric will be delivered on Tuesday -PWC link from OCCO 4A to DISC 1A failed due to odd GBIC irregularities; Joe C has further info and resolution -SNT1 Core UPS failure; replaced with refurbished unit Maintenance Work Completed: -Connected out-of-band management network via LRE at ARL -Upgraded software on all PWC 8300's to v2.1 and PWC Core 2 to v3.5.3 -Renumbered ARL and PWC OSPF area -Renumbered ARL and PWC inter-router IP links with new IP numbering per documentation -Configured ARL-PWC OPTera link April 06, 2005 @ 1513 ROBINNPS1A1 MOVE PORT 10/8 FROM VLAN 172 TO VLAN 12 REQUESTED BY KEVIN (MAGIC # 238592) April 05, 2005 @ 0658 The Cisco switches were installed in PV24, right now management is down, but it is passing traffic. We'll fix it later on today. All the other switches are operational as well. April 05, 2005 @ 0345 The planned outage for Patirot Village has extened into an unplanned time frame. The Patriot Villiage is currently down and is expected to be so for at least the next 3 hours. April 01, 2005 @ 1135 Added VPN backend network to MESA core router. March 30, 2005 @ 1147 The 2814 hub in Hanover died. The hub was replaced and instead a Baystack 303 switch was installed. The network is back. March 22, 2005 @ 0950 Nortel Baystack 450 SNT dorm stack configuration failure. Ports spontaneously lost VLAN configuration. Reconfigured switch to restore connectivity for the Dorm Admin network. March 18, 2005 @ 1042 ROBINNPS1A1: moved 10/26 from vlan 172 to Vlan 12 (Mike Snipas's request) March 17, 2005 @ 1438 Added hole for bidirectional snmp traffic between Vivato AP IP: 129.174.130.19 and Airwave IP: 209.172.117.196 on Internet Edge A. Access list entries: IntA_External 195 IntA_Internal 285 March 16, 2005 @ 0947 There is a power outage in COMMONWEALTH HALL. The outage will last 4-5 hours according to the electricians working in the building. In the meantime, I have turned off the monitor setting in Whats Up Gold for that building. March 14, 2005 @ 1021 HARRBNSW2A1 UPS is defective. Connected Isobar directly to the wall. UPS needs to be serviced/replaced March 13, 2005 @ 1017 Added 'Protect and Serve' filters to Original Quad network. Moved all public ports in Enterprise Classroom wing to Exhibit network for SCS event. March 11, 2005 @ 0513 At approximately 0315 this morning, the S&T core experienced critical problems. I received a call from the police at approximately 0320. They were unable to access any of the network resources that they require in order to run license plates, access reporting systems, etc. After arriving on campus at approximately 0400, I immediately reported to the S&T core to find that the processor on slot 5 of the core was holding at a steady 60%. I attempted to connect to the device in an effort to troubleshoot, but each time I connected, the system would lock up. Looking at the other cores, it appeared the link state was up on interfaces connected to the S&T core. I was forced to reboot the core router at approximately 0430. After the system came back up, service was restored to all devices affected by the system lock-up. I attempted to retrieve logs from the S&T core router, but was unable to retrieve any from today’s date. I decided to review the logs on the other 2 core routers and found that at approximately 0314, there was an OSPF state change on each of the other 2 core routers from FULL to DOWN. The S&T core was no longer sending “HELLO” messages to the other OSPF core routers. March 09, 2005 @ 1024 JEFFBNSW1A1 units 3 and 4 fell off stack. Reset Stack. March 09, 2005 @ 0733 The dorm network connection is back online, although a bit sluggish. We will continue to look into this issue further. March 09, 2005 @ 0355 At approximately midnight, network connectivity was lost to all of the dorms. Looking at the MRTG graphs for the dorm 8600, it appears that all connections to the router have taken a serious drop in traffic. I have been troubleshooting this issue since midnight and will continue to until this issue is resolved. March 08, 2005 @ 0622 At approximately 0430 this morning we lost the ability to manage about ½ of the Fairfax Campus network equipment. Based on the locations of the equipment effected, the problem was based out of the S&T core. The problem stemmed from a UPS failure in rack 2 of the S&T core. I moved the power for the Baystack 410 which is supplying the 105 VLAN to the BN5000 to a different power source. There were several other pieces of equipment utilizing the UPS that failed including the Finisar, a Vernier AM, and associating 450. Once I reset the UPS it came back online. After about 2 minutes the UPS “flickered”, but has been holding stable since. February 27, 2005 @ 2131 ARP flood in Library Net; disabled offending machine. February 27, 2005 @ 1017 Upgraded software on EdgeB router. Worked with AboveNet staff to move both AboveNet connections to new routers. February 27, 2005 @ 0948 I replaced the OMX module on the Prince William Campus Optera this morning. Service was restored at approx. 0900. The critical warning has been cleared and I will contact Nortel on Monday and discuss my results. JC February 23, 2005 @ 1759 Added route for new ESO email , AV/Spam and LDAP servers on EC8600-1. Added VLAN to core 8100 for connection to rack. February 16, 2005 @ 1147 PV09BNSW1A1 port 1/9 was moved from 2500 VLAN to the 34 per Johnny Gerhard request. February 15, 2005 @ 1516 Brute force authentication and SNMP attacks conducted by 129.174.241.200 against 129.174.105.138 (DHCP backbone switch and NET management network core switch) disabled proper traffic forwarding at ~1330. Many NET devices have become unreachable as a result. Proper operation of 129.174.105.138 was restored via hard power reset. Investigation is ongoing as other NET devices are still unresponsive and may not be forwarding traffic appropriately. February 14, 2005 @ 1732 Move Johnson Center 1B public ports to 'public network;. February 14, 2005 @ 1730 Moved public ports from JC 1C closet to 'public network'. February 14, 2005 @ 1013 Moved plug for MESA core rack. Drilled holes floor. February 09, 2005 @ 1651 Hi all, Due to increasing size of the syslog files (about 5GB a day) from Vernier systems, a new 250GB HDD was installed on the syslog server. Only log files from 2/1/05 onward were copied to the new HDD. If you need files that are prior to 2/1/05, please ask Derek. Thanks, Derek February 08, 2005 @ 1902 Shortly after 16:00 today. There was a DoS Attack on the "South 1 AM". This attack prevented users from logging into the vernier system. Users were prompted with an "Over Allowed User Limit" error message. After examining the situation, NET decided to reboot that AM. Login access was restored. Thanks John A... February 04, 2005 @ 0042 Core chassis has been replaced in S&T1. All network interfaces are back online at this time. If there is any problems please call the NOC. January 31, 2005 @ 1004 The following is an update of the Unplanned Outages Page: S&T1 1st floor Switch lost connection to the Core, once the Gig fiber port on the core switch was reset, the 1st floor came back online. Chris Nayeri Manager/network operations (012805@1207) SNT1NNPRLA1 Lost connection shortly after 7:00am this morning. Chris Nayeri, informed me of the incident. Via telnet, I reset the router. After a few mins, network status returned to normal. John Arnett NET-Ops (013105@1003) (013105@1003) (013105@1004) January 28, 2005 @ 1203 S&T1 1st floor lost connection to the core, After reseting the gig fiber port in the S&T1 Core, 1st floor came back online. This switch will be replaced on the next maintenance period. January 25, 2005 @ 1914 the second switch on AMHEBNSW1A1 was replaced. Cascade module was also reset. A Netreach was put in place also. January 20, 2005 @ 1257 Updated static routes on TH8600-1. January 13, 2005 @ 1637 Correction to the previous log, the interface effected was the OMX, not the OCX. January 13, 2005 @ 1635 As of 1632 Jan. 13 2005, the Prince William Optera critical warning has been cleared. There seemed to be a connectivity issue between the East OCXI and the OCX card on the bottom of the shelf. After moving around the cables and tightening the BIT interface, the warning has cleared. January 12, 2005 @ 1830 There is a critical alarm on the Optera in Prince William that I noticed this morning. A review of the logs shows that the East interface on the OMX card has malfunctioned. Although this alarm is critical, there doesn’t seem to be any disruption in the optical services provided by the Optera. I placed a trouble call to Nortel in an effort to resolve this issue, and am currently working with Greg from Nortel. The OMX card has 2 RJ45 interfaces on it that provide a type of protection against anyone attempting to remove the card in an effort to access the bottom of the shelf. The cables must be removed from the card in order to access the shelf, and this sets off an alarm. Greg has assured me this will not interrupt any services that the Optera is providing us. I will continue working with Nortel until this issue is resolved. January 12, 2005 @ 1117 MADIBNSW1A1 was reseted, the 3rd and 4th switch fell of the stack. Key locks at President's Park Building's entrance door were changed. None of our keys work. Called Leo Barrios requesting new keys. January 06, 2005 @ 1603 Vernier system was upgraded to code 4.3.1.17 for all CS and AM. This code was released to address to GMU specific issues listed below: 1. DB error fix 2. The ability to tune session timeout value (with and without keep alive) 3. Idle timer updates when any packet is received, regardless of Keep Alive. 4. Phantom session issue fix 5.added optiom to allow users to adjust max sessions limit per user and the idle TCP sessions time out value in the UI January 02, 2005 @ 2003 Removed AppleTalk VLAN from all switches. December 28, 2004 @ 1145 Operations reported IPX problem with Patriot Center. Noticed that both switches were down in What'sUp. Cycled port on ST8600-1 and devices came back. Confirmed that IPX devices (printers) were visable in Patriot Center network. December 20, 2004 @ 1135 TRUMBNSW1A1 could not be reached. When I went to the closet, I noticed that the device was up and running correctly, I was able to plug in my laptop and get on the internet. However, I had to ping whatsupgold in order for whatsupgold to ping the device. all the settings are correct on the device. December 20, 2004 @ 1130 MADIBNSW1A1 was reseted, Unit#1 had fallen off and Device could not be reach. After reseting device, I had to ping whatsupgold in order for whatsupgold to reach device. December 20, 2004 @ 1129 ROOSBNSW1A1 was reseted, Unit#1 had fallen off and Device could not be reach. After reseting device, I had to ping whatsupgold in order for whatsupgold to reach device. December 20, 2004 @ 1038 Fenwick Library 2nd floor switch lost its configuration, had to rebuild configuration. Library DHCP server and servers were down, had to wait for admin person to reset servers for the library. There was a power outage on campus early this morning. December 15, 2004 @ 0928 ARL1BNCN1B1 was reseted. whatsup gold could not reach it. Jose Corradin called. December 12, 2004 @ 1047 Moved ST2 OOB connections to 470. Moved MESA network routers to Alteon. Replaced UPS in Thompson Core. December 11, 2004 @ 1335 Correction to last entry, Science and Tech 1, NOT 2 December 11, 2004 @ 1335 Science and Tech 2 2nd floor switch down AGAIN. Went down last night after Ben reset it. Reset switch again @1245 on Saturday and it came back. Monitored switch for 1 hour, no apparent problems or errors. December 11, 2004 @ 1333 Science and Tech 1 2nd floor switch reset at 6:30 PM 12/11/04. Switch was locked up, Ben reset switch and it came back online. December 09, 2004 @ 1847 Created new VLAN 1228 for OctelNet at Harris/ December 03, 2004 @ 2337 08:15PM Got a call from Operations stating that LB SQuare & DUCC reported no network access. After looking at the network equipment, everything looked fine. Operations called back at stated that users were still not connected. I tried reseting the individual AM's for LIBSQ, and North1. This didn't resolve the problem. After about 45-50mins of looking to see of thinks changed. I rebooted the CS. After about 20 mins, users were able to reconnect. I contacted Operations, they stated that the users could infact log into the network. John A... December 01, 2004 @ 1404 changed vlans in POTONNSW1A1, port 2/32 was moved from vlan 2505 to vlan 34 per magic work order#222279 December 01, 2004 @ 1214 Jose Corradin from Arlington called saying they are having power problems. They lost power twice, but power came back. He said it could be due the windy weather. December 01, 2004 @ 1012 Changed Port Vlan in SNT2BNSWLA1 per Larry Jackson request. port 1/11 was changed from VLAN 142 to VLAN 40. December 01, 2004 @ 0917 JEFFBNSW1A1 was unreachable this morning. and WHATSUPGOLD reported it as going down. When I went to the closet I noticed that stack was up and running. All the status lights were green. To make sure the switches were working, I plugged in my laptop and I was able to get an ip address and get out on the net. I consoled into the switch and ping WHATSUPGOLD, then Whatsup gold was able to ping the device. November 30, 2004 @ 1648 JEFFBNSW1A1 was down. Made the 4th Unit base because the first unit kept losing base. November 30, 2004 @ 1646 The cable was out in the PVs. The problem was the UPS that was feeding the fiber Connection. Pluged it in directly to the wall. November 30, 2004 @ 1006 Steve Braddous pulled the NAS server that was causing this network traffic spike in PW. The system was definitely compromised. The administrator password was “admin”, and every single service was left on out of the box. We attempted to run windows update, but it seems that the box had been hacked to the point where you couldn’t even do that. (windowsupdate.com was even added to the restricted sites under IE security) But even after removing that, it made no difference. Steve is going to restore the box to factory specs after backing up the users data. I removed the partition entry since the machine is no longer in the possession of the user. November 29, 2004 @ 1546 STA8BNSW1A1 third switch was reseted. it fell off stack. Reseted 3rd switch only. November 29, 2004 @ 1503 STA2BNSWA1A1 was reseted at 10am. Device#2 fell off stack. November 28, 2004 @ 2215 The 129.174.26.0 DHCP zone has been temporarily turned off in David King Hall. In the meantime DHCP request in the Sierra Tango elan will be served with 252 addresses. Routing for the 26 network is still functioning and will work for statically addressed machines. November 28, 2004 @ 1211 I noticed that there was a serious spike in network traffic on the Prince William core router since mid-day Friday, Nov. 26 and has been steady since then (roughly 50-60Mb). I traced the traffic back to a machine in Discovery Hall on the 3rd floor and partitioned the port. We need to find out why this machine has been generating such a large amount of traffic for 3 days straight before allowing the machine back on the network. The partition table entry is 2193. November 24, 2004 @ 0945 The Vernier CS and AMs were reseted this morning. A backup was also done. November 22, 2004 @ 1611 The interface on slot 1 port 28 on 129.174.105.193 thomnnprlc2 has been configured for vlan 3003 membership. This vlan name represents our DHCP Transition vlan. This has been done in preparation for DHCP transition for David King Hall this Sunday. -tomi November 18, 2004 @ 2150 At 9:00pm Joe Corrado got a phone call from operations stating that Student Apartment 6 students had called complaining about Internet Connectivity. He was able to reset STA6BNSW1A1 unit and called Carlos Blandon for verification that Stack was reachable for management. November 18, 2004 @ 1550 STA6BNSW1A1 has been down since 1:45. Contacted Housing, Spoke to Katy, but she said that her manager was not there to let us in. She said she would call me. November 17, 2004 @ 0849 PWC2NNSW3A1 was unreachable this morning. Chris reseted unit using Netreach. November 17, 2004 @ 0847 ROOSBNSW1A1 was reseted this morning. first device lost base. When stack was reseted, the second unit did not join stack. 2nd unit needed to be reset again in order to join the stack. November 17, 2004 @ 0844 ARL1BNCN2B1 was reset, WhatsUp Gold reported it as being down and Jose Corradin called. Reseted equipment using Netreach. November 16, 2004 @ 0936 The following is an update of the Unplanned Outages Page: The ATM ARE in Arlington failed. Chris and John have Attemted to just restart it. When that failed Chris left for Arlington campus to replace the failed Card. (110904@0840) (111604@0936) November 16, 2004 @ 0929 Arlington, campus is currently expriancing a network outage. November 15, 2004 @ 1102 Device=SNT1BNSW1A1, moved ports 3/23 and 3/24 from VLAN 94 to VLAN 40, requested by Larry Jackson from IT&E. November 12, 2004 @ 1406 WhatsUp Gold has been reporting that ARL0BNAS3A1 has been going up and down. Also calls from the Support Center suggested that it was not a management issue only. ARLOBNAS1A1 was consequently reset via Netreach. We will continue to monitor the network in Arlington. November 12, 2004 @ 1222 ARL0BNAS2A1 was not reachable. it was reseted using Netreach. ARL0BNCN2A1 was also reseted. November 12, 2004 @ 1122 The problem address in the privious message originates from the Freedom Center Baystack 450 (IP 172.28.254.6) on port 6 it is currently being inspected and troubleshooted by Dan and Joe. November 12, 2004 @ 1120 There is a problem on the Prince William Campus affecting both DHCP service and routing IPX traffic of of the campus. November 12, 2004 @ 1116 At approximately 0900, I received a phone call from Karen Gardner in the Novell group stating that she was unable to reach her Novell server in Prince William. IPX for the Prince William networks is routed using a Cisco 2600 in the TSE of Occoquan Building. This Cisco 2600 plugs into a Baystack 450 that in turn has a gigabit uplink to the 8300 on the first floor of Occoquan Building. There appeared to be link on the 8300 from the 450, but there was no link on the 450 to the 8300. I changed the GBIC on the 8300 and continued to show link on the 8300, but not the 450. I then changed fiber pairs from the TSE to the 1t floor and showed link on both sides after doing such. Dan and I made some changes yesterday in an effort to remove the load of all of the IPX traffic of the campus from the 470 stack on the 4th floor of Occoquan Building to the 1st floor 8300. After doing this, we had link on both sides and traffic was passing with no problem. Overnight, the connection failed. We are unsure whether or not this is an issue with the equipment, or the fiber run. We also created a redundant path using a 100 Mb copper run in case the Gb link fails again. We tested this redundant path, and the test was a success. November 11, 2004 @ 1504 Freedom Center network service restored. November 11, 2004 @ 1504 Freedom Center network service restored. November 11, 2004 @ 1402 The PWC campus is experiencing a DHCP network, at the Freedom Center. The problem is being investigated on the 470 link between the Freedom center and Occoquan building. November 10, 2004 @ 0746 NOV 9 at 6:30am Arlington 0 network was down, none of the equipment could be reached. Used the Netreach to power cycle the ATM switch on the 1stflr. after power cycle all equipment was reachable. Once Arlington is upgraded and the ATM pulled out, these types of problems will be resolved. November 05, 2004 @ 0823 Mathy house is down at this time. I'am getting a T-1 alarm here in Thompson. I am waiting for Lisa Carr to get in, so she can call the Presidents house to make sure there is any power issue. November 01, 2004 @ 0833 Results from this morning: Upon arrival at Mason at 10:42PM, I got pages stating that Commerce, Townhouses, & Mathy House was down. Looking at WhatsUp, confirmed this. I informed Chris N. of this as well. We decided to reboot 105.1 to try and resolve this new issue. After rebooting the BN, the T1's still stayed down. Chris, told me to just worry about Liberty Sq. He would handle those T1's in the morning. So I went to LIB-SQ rm E207. The 470 stack was powered up. I plugged into the #1 switch which was down according to Device Mgr. I couldn't get an active Vernier IP. I got a 169 address. I noticed that #2 switch was now the base even though #1 was selected as base. I powered all (3) switches, and it came back. Aftwerards I went back to TH, to tell operations what I found. I left home at 10:10 and returned at 12:33AM. Thanks John A... October 31, 2004 @ 2158 After 9:00PM Sunday, I received a call from Operations stating that LIBERTY SQ, 1st floor stated no internet access. After checking Device Mgr, I see that LIBNNNSW2C1, Unit-1 is down. I will need to come to GMU tonight to restore power to this switch. Thansk John A... October 27, 2004 @ 0911 On Oct. 26, 2004 at 0500, I recieved a call from the GMU Police Department stating that their VPN connection with the State Police was down. This was due to a failure of the hub that the stations are plugged into. Once the hub was reset, the VPN connection was restored. October 20, 2004 @ 0804 19th Oct, 7:15am, received call from Police staition. Their VPN connection was down. The 4 port hub witch connects their PC to the VPN had to be reset. This hub does not belong to GMU it belongs to POLICE. This is the third time that the hub had to be reset. There might be speed issue between there Hub and VPN router? Hub reset VPN connection back up. October 19, 2004 @ 1708 Test entry in logs. October 19, 2004 @ 1020 On 15th 11:15am, we lost managment connecition to the PWC campus equipment. The OCI card was no longer connected to the PWC OCI card in the Opetra. Called Nortel about the OCI card, they had a new card sent in 2 hours time. Replaced the card and managment reestablished to PWC campus. PWC continued to work with out managment. October 15, 2004 @ 0702 Madison was down. Had to reset switch. Base was lost on switch stack. October 12, 2004 @ 1140 JC vernier change October 07, 2004 @ 1101 JC 2C closet lost configuration. Had to rebuild from scratch. October 05, 2004 @ 1701 Per Steve's request, VLAN 1506 was created on THOMNNPSLD1 and added to access ports 10/33-40 and trunk ports 1/3 and 2/1 (port 2/3 is in a multilink trunk with 1/3, so the VLAN is added here as well). This VLAN was created by John Hanks and Steve for an SSG Web application. October 05, 2004 @ 1035 POTONNSW1A1 vlan change September 30, 2004 @ 2218 Starting getting pages from ARL0 1st floor 5000's. Also, all Vernier boxes in ARL0 weren't responding. Remedy: NetReached the first floor boxes and problem seems to have been fixed. So far, So Good... September 28, 2004 @ 1824 Reset Essex stack to bring unit 3 back on line. September 26, 2004 @ 1354 Reset Arlington ant Thompson BCNs. Replaced Mason Hall lower level switch. Renumbered Mason Hall switch IPs. Moved LIST router to firewall. Due to problems with the switch IP renumbering, SUbII 2nd floor was not loked at. September 23, 2004 @ 1310 ST2 2b 3b , move vlan 146 to vlan 94 September 21, 2004 @ 1445 Added filters to block smtp from EC lab networks September 12, 2004 @ 1359 ITE networks '90, '91, and 140 moved to ITE firewall. A new switch was added to room 13. The Krug Hall switch was upgraded. The Fenwick 1B1 closet equipment was upgraded and all internal links upgraded to 1G. August 25, 2004 @ 2138 Upgraded software on the rest of the non-dorm BayStack switches. Two device would not upgrade. August 22, 2004 @ 1236 Installed 410 switches in Finley and East. Moved ports for PE cluster, FH Labs and classroom net in Thompson Core. Installed ITE firewall. Changed Truland network to /23. Upgraded software on most non-dorm BayStack switches, need to finish next maintenance. August 22, 2004 @ 1049 MUST (Sandbox) fully operational as of 1800 on 8/21/04 August 10, 2004 @ 1827 Connected SUB2BNSW2A1:2 to SUB2BNHB3B1:2 to restore service to VIP wing. August 10, 2004 @ 1229 Innovation Hall was down this morning due to router having CPU failure on slot five. CPU slot replaced, bring back Innovation Hall. August 08, 2004 @ 1425 Moved net19 from Thompson BN to TH86-1 August 07, 2004 @ 1150 Robinson A 1st Floor power issues continue... August 07, 2004 @ 1121 Power outage in Robinson A 1st floor closet from 10-11 AM August 03, 2004 @ 0934 Network Virginia down. Causing slow network traffic throughout all campuses. Verizon is replacing a card in one of the routers. Waiting for Rob from Network Virginia with ETA. August 1, 2004 Lost net logs from 6/17/03 to 7/31/04 June 17, 2003 @ 1827 At approximately 1800 today an emergency restart was done on the HarrisBN. Memory on multiple slots was below 2%. June 16, 2003 @ 1604 ELAN AlphaCharlie in Arlington 1 dropped out on 1B switch. Lost connectivity to NMMs on multiple floors. Power cycled 1A equipment and solved problem. June 12, 2003 @ 1527 Arlington LANE problems June 09, 2003 @ 2204 ARL1 2B down. Remote reset restored connectivity. June 08, 2003 @ 0930 Moved PW Link from TH8600-1 to ST8600-1. Upgraded code on Baker House BPS stack. Reset Arlington BN and 1400. June 04, 2003 @ 1650 Temporarily resolved issues with DHCP services. June 04, 2003 @ 0406 The Temporary DHCP Network 129.174.252.0/23 has been moved from the Original Quad to SUB I. Configuration of IP Hosts to use DHCP can commence immediately. May 27, 2003 @ 1800 Updated code on ST1 and ST2 8100s. Updated code on DUCC 410s. Changed NWV PVC back to 70M. Increased Harris IP networks to 170000. Tested Thompson Matrix UPS. May 23, 2003 @ 1911 Changed dorm filers on port 1433/1434 to TCP and UDP. May 23, 2003 @ 1232 Added static entries for '206.187, '232 and '227 per Khurram Shah. May 20, 2003 @ 1832 Added security filters to Dorm router to block well-exploited sockets. May 12, 2003 @ 1125 Partitoned port to CS-AIRC AppleTalk Shiva (No users appear to be on network) April 13, 2003 @ 1223 Moved Windows Media Server to TH8600-2. Consolidated cards in STI BN - moved CS and ITE network. Tested NWV links - changed fibers, ATM switch ports, and AREs - no change. Move TH8600-1 link to separate card in HarrisBN. Tested inter-router link fibers. Added attinuators to most links because they were to hot (not dirty). Disabled '23.1, '33.1, and '39.1 interfaces. April 01, 2003 @ 1621 Harris slot 1 failure March 23, 2003 @ 1159 Reset Thompson, Harris and Dorm BN routers. Cleaned fibers on NWV links to Harris BN. Changed numbering on DHCP BackBone and Dorm link. Replaced UPSes at Commerce I and King Hall 3rd floor. March 14, 2003 @ 1338 Got call from Chad Gordon about FTP not working in West after NAT box change. Added modprobe for nat/ftp on west lab firewall. March 09, 2003 @ 0710 Reset ARL1BNCN1B1 remotely. March 08, 2003 @ 1606 Router at Commerce Building appeared dead. Cycled switch and moved router to power strip and router booted and is working. Also replaced fan module in COM1BNCN2A1 chassis. March 04, 2003 @ 0033 Increased NWV pipe to 80M. February 23, 2003 @ 1128 Reset Harris, Thompson, ST1 and Dorm BN routers. Changed links between ST1 routers to routed from switched. February 09, 2003 @ 1300 Upgraded Field House equipment to all 10/100M. Installed new S-TII router and moved all S-T II equipment on to it. January 31, 2003 @ 1109 User request to move (open) ports to 91 net in ST2 room 14 January 27, 2003 @ 1816 Reset All Fairfax BN routers. Installed test Cisco router for ST II. Due to problems during the previous week, we did not install redundant router. January 25, 2003 @ 1139 Added filter to edge router to block most recent Microsoft SQL exploit from/to the Internet links January 24, 2003 @ 1010 Open relay on 20.161 disabled. January 11, 2003 @ 2306 ARL 1B down again January 09, 2003 @ 2032 DoS attack by device on Truland 2nd floor. This was the second time this same device has done this (partitions 542,563). This machine will need to be analyzed to determine why it has performed the same type of attack twice. December 23, 2002 @ 1555 Maintenance Work: Reset Fairfax and Arlington BNs. Moved Arlington connection to Thompson 8600-2. Changed Harris 450-24T to 470-48T. Installed for testing AlliedTelisyn Router in S+TII. Due to problems this took until 1700 to complete. Tested Optera connections between Fairfax and Prince William. December 13, 2002 @ 1648 SNT1NNPS1A1 needed to be reset December 09, 2002 @ 1609 Increased DHCP scope in Original Quad to run from '31.134 to '31.254. mad static entries for the few addressed activ in this range. December 08, 2002 @ 2103 DOS attack originating from ST1 ~ 2040-2100. Offending machine removed from network. December 08, 2002 @ 1236 Moved old patch panels to new racks, re-patched all existing connections - FS should be able to fix any issues on Monday. Performed tests on Optera link to PW. Replaced bad memory in STI <-> Townhouse router. Reset Harris Cisco router to attempt to bring Hemlock connection back up - connection restored. Reset PV24BNSW1A1 to restore service to PVs. November 30, 2002 @ 1309 Trouble with net165 ELAN. Fixed by resetting LES/BUS switch. November 27, 2002 @ 1403 DOS/flood attack coming from J Center library. Port disabled. November 25, 2002 @ 1840 Prince William: Updated softrware on BN switch to 14.0. Changed all ATM routing from PNNI to IISP. Added static LES information on all LES. November 22, 2002 @ 1339 Installed new ASN router at 4031 University because of failures on Retix. IPX network for 4031 changed to 244. November 17, 2002 @ 1041 PCLP framing problem with PWC1400. Once restored, VideoNet devices attached were not able to obtain LANE parameters. Also, 4th floor ATM switch was unreachable. November 10, 2002 @ 2102 Internet connectivity stabilized @ 2030 on Sunday evening. Slowness was due to a link problem on the Network Virginia OC-3. November 10, 2002 @ 1146 Software on the 8600s was not upgraded (newest version not available). TAP and DUCC switches were upgraded. Four switches in Student Apartments had to be manually upgraded. Connections were moved in the Thompson Core to make room for the new 8600. Fibers for the Arlington Optera connection were replaced in Thompson and Harris. November 04, 2002 @ 0925 Resolved issue involving PWC Video LANE network October 27, 2002 @ 1000 Increased Harris estimated routes to 130000. Reset Thompson, Dorm, Harris, STI and Arlingon BNs. Upgraded software on Presidents Park switches. Upgraded code on Fairfax 8600 routers. October 18, 2002 @ 1307 Added 129.174.41.200 to allow group for access to ISE (142) network. October 05, 2002 @ 1348 Reset PWC1 1A Chassis--fixed LEC problem in 4A, but NMM in 4A still down... October 02, 2002 @ 1709 Added dorm admin net to Grayson September 30, 2002 @ 1838 Restarted all Fairfax BN routers. Moved power connections at Harris Threatre. Moved Arlington Campus to Optera connection from Fairfax. Replaced JC 3A uplink to TSE September 19, 2002 @ 2025 Fixed duplex problem on Thompson Dorm 450 August 28, 2002 @ 1232 Fixed problem in Washington. August 25, 2002 @ 0933 Reset ArlingtonBLN1, HarrisBCN, ThompsonBCN1 and ThompsonBCN2. Added 4 port splitter to NWV link. Removed Extreme 5i from S-T core. August 19, 2002 @ 1350 For FAME network: Added VLAN 140 to S+T2NNPS2A1, ports 10/33-36 Added VLAN 140 to S+T2BNSWLB1, port 19 August 16, 2002 @ 1425 Added VLAN 40 to ST2 Room 14 450. August 14, 2002 @ 1433 Reset Prince William 1st floor ATM switch. August 14, 2002 @ 1236 Added switched ports for Mercatus proxy server. August 13, 2002 @ 1158 Removed one of the Commerce T's from service due to errors. August 11, 2002 @ 0808 Restarted Fairfax Welfleet/Bay routers. August 09, 2002 @ 0733 Various boxes at ARL down again August 08, 2002 @ 1638 Rebooted 2800 stacks in JC 2C and 3A closets. August 08, 2002 @ 1636 Added two units to the Caroll Hall switch stack. August 08, 2002 @ 1348 Added ChemClassNet (VLAN 2008) to S+T 1 2nd floor switch August 05, 2002 @ 1913 At approx 1715, a power wide power failure ocurred. Equipment in South PE and S+T I RM 124 labs did not come back up after hte power failure but did after a manual power cycle. July 31, 2002 @ 1527 Added two switches to the PV24 stack to accomodate C jacks in several buildings. July 14, 2002 @ 1223 No T1s at Chain Bridge Road Townhouses. We have left messages for Telcom Admin staff to contact Verizon. July 14, 2002 @ 1153 Installed Banner firewall. Changed batteries in UPSes in Thomp racks 1 and 4. Replaced cells for NCC 5000 and reconnected dorm router. July 07, 2002 @ 0203 Added new logging system. June 23, 2002 Reset Fairfax BN routers - had a problem with Harris: would not boot config - power-cycled again and came up - then noticed that it would not route to all networks from off campus - did soft reset and that fixed the problem. Moved banner machines into new .0 address spaces - only epartiot2 still down. Removed bad battery from NCC UPS. Installed NAT on Arlington 1 classrooms. June 9, 2002 The mail network was divided into two networks, an 'edge' network and the MEMO network. Most IP addresees on the devices were changed. The Novell Netware File Servers in S&T I were moved to a new cabinet. A new Extreme 5i was installed in the S&T Core to connect the S&T buildings. May 26, 2002 Reset Fairfax BN routers. Moved S&T I & II ports to Extreme 5i router to test network interoperability. May 3, 2002 Increased IP route table space on Harris router and reset. Changed OSPF priorities on Harris router and 8600s. April 28, 2002 Finley segmnet 4 restorred. North PE module equipment configurations corrected - problem was bad cascade cable. Installed new power switch at Democracy Square. Installed test Summit48 in Thompson Core. March 24, 2002 Reset all Fairfax routers. Moved Internet2 connection to second ARE in Harris router - I@ not 100Mbps. Reset logs on RealServers. Tested UPSes in Science and Tech buildings and Thompson Core. Found bad UPS in ST4 4B closet - replaced. March 10, 2002 Moved Dorm network to private backbone. Moved S&T I ATM networks to Thompson ARE. This required reseting Thompson BCN1. Replaced UPS in Prince William I 1st floor closet. December 9, 2001 Upgraded code on all 8000s to 3.2.0.0. Removed 450 from Johnson Center TSE and moved users to 8100. Replaced Thompson and S&T DNS servers with new units. Removed PNNI routing from Thompson and S&T ATM. November 11, 2001 Upgraded code on 8600s to 3.1.4.0. Replaced 8600 fiber cards with E blades. Removed OSPF from remote sites that did not require it. Electrical cut and pending campus wide power outage did not allow us to do DUCC testing. November 10, 2001 Coax, Copper and fibers to Patriot Center and Patriot Square re-routed around Academic IV job site. Coax done by 1500, copper by 2000 and fiber 0300. Testing will be done on Monday, November 12. October 28, 2001 Replaced short fibers to Prince William and NWV at Harris longer fibers. Moved South-side DHCP server to STI Communications Core. Moved equipment in rack 1 to make room for server. TDH1 ATM switch was removed from Thompson Hall to provide spare MCP. Active ports moved to LECS. October 1, 2001 Removed modem access to outide IP addresses from Fairfax and PW modems. Disabled BGP on Prince William router to prepare for DS3 removal. September 23, 2001 Reset routers. Moved Fairfax from DS3 to OC3. Moved 8600s to 8691 CPUs. July 22, 2001 Upgraded code on Fairfax 8600s to 3.1.1.0. Installed 8100 chassis in Johnson Center LA (TSE) and 2B closets. Moved Harris NWV address to new address required for GSR upgrade. Replaced S&TII 2A chassis to resolve slot problem, had same problem - will have to consult Nortel again. Jun 24, 2001 Reset all Fairfax routers. S&TI ARE failed after reboot - was replaced with spare. Uploaded and reset TDH with cleaned up config. Replaced Thompson LC2 UPS. Replaced ENTRBNSWLB1 switch - Outage took longer that expected and some ethernet ports may not have been restored properly. Connected Prince William router to IPX backbone. Fixed looping problems at Field House. Confirmed some problems with multicast - will need to do more testing on July 8th. June 19, 2001 Replaced THompson LC3 UPS. March 8, 2001 Replaced Krug Hall 5005 with 5000 chassis, added two cards and 10/100 switch. February 11, 2001 Installed FRE4 in Harris router and added IP backbone connection. Replaced Dual Ethernet in Johnson Center with GigE. January 28, 2001 Reset all Fairfax routers. Reset MBONE gateway machine. Restarted all S&T II 8100s. Replaced drive in realftp server. Thsi was not completed until 1400. Moved Dorm router into rack, split dorm IPs between two cards on router, move uplink port to IP Backbone. Upgraded RealServers to 7.02. Due to a software version conflict, we did not upgrade Harris BGP soloist. Due to time constraints, we did not upgrade the Johnson Center link to Gig. Both of these last two will be done at the next maintenance window. December 26-29, 2000 Changed network cores, repkace equipment in mulitple buildings. December 10, 2000 Increased networks on Alrington BLN to 100000 and hosts to 5000. Increased networks on Harris BCN to 100000 and swapped BGP soloist from 64M FRE2-060 to 64M ARE and reset router. Changed network from Thompson BCN1 to IP backbone. Swapped OSPF soloist from ARE to 64M FRE2-060 and reset. Upgraded software on Thompson 8600 and S&T 8600 to 3.0.2.0. Upgraded software on S&TI 8100s to 2.0.1.1. November 12, 2000 Swapped cards in ThompsonBCN and spare BCN Increased networks entire on HarrisBCN to 95000 an power cycled router. Swapped network equipment in S&T I. October 22, 2000 Reset all Fairfax BN routers. Thompson router config was corupted and had to recreate signalling PVC. Moved Thompson ATM core to LECS to remove C1600. September 8, 2000 Moved !E back to channel 76. August 18, 2000 Moved Robinson network connection from E101 to E91. August 13, 2000 Reset all Fairfax plus Arlington BN routers. Changed IPX from '107' network to IPX 1 (LAN server backbone) network on S+T1 BN. Moved AppleTalk 107 to new interface on Thompson and S+TI BNs. July 26, 2000 Router code on S&T BN changed to 1303r1. ARE replaced. July 25, 2000 Router code on Thompson BN changed to 13.03r1. Link to BN moved to TDH from 1600. July 23, 2000 Code on S&T BN returned to 14.00 Patriot Square IP link upgraded to 10M. May 21, 2000 Code on Harris router was changed to 13.03r1 to resolve memory leak problem. Code on Thompson router was changed to 12.02 because of problems with 13.03 code on Thompson router. S&T I was not changed. Code was updated on all 450 swithces to 1.44/2.0.1.2. IPX PVC to Arlington and Prince William restored. UPSes were installed on all dorm switches. Bad cells were replaced on UPSes in S&TI and Thompson. April 23, 2000 Upgraded code on ThompsonBCN1, HarrisBCN and S&T1BCN to 14.00r1c. April 9, 2000 Upgraded code on 350 switches: PWC1 4th floor (3), Thompson Hall, College Hall, Fine Arts and SPEC lab. Reset 4 S+T2 switches to remove trunking from copper ports. Replaced 410 in Jackson that has been 'fall off' of stack. Moved GMU01 within S+T1 Communications Core, moved JC labs connection for direct from server to JC TSE switch. Separated North and South Chesapeake 450 switches to individual connections to Thompson 450 stack. Re-terminated cable end on Computer room extention. Did not increase routes on BGP switches due to time problems. March 26, 2000 Did not update 350 switches because of time problem. Upgraded code on Harris BN abd S+T1 BN to 14.00. Could not upgrade Thompson because of time problem. January 24, 2000 Reset Fairfax BCNs. Moved Harris 1400 in rack. Changed IP address on Arlington public net ATM switches to 228. Put all Harris DMIDs in UPS. Due to time constraints, we were unable to upgrade router software. November 14, 1999 Upgraded memory on Harris ARE and '0.x network cards. Replaced '19.x card in Thompson router to fix SUBII-to-LAN IP problem. Moved Library router to S&T I from Thompson, consolidated all Library switching to Johnson Center. Increased MTU on Harris and Arlington BNs to 9188 from 9180. Changed number of routes on all BGP routers to 70000 routes. October26, 1999 Changed number of routes on all BGP routers to 65000 routes. Changed SingleMode OC-12 connections between Fairfax Comminications Cores to MultiMode OC-12. Attempted ServicePack 5 installs on RealAudio1 and VideoServer but had to back out because servers no longer worked after install. August 27, 1999 Upgraded the Bell Atlantic SMDS secondary Internet connection from 4Mbps to 10Mbps. August 26, 1999 Crated new closet in SUB II for 2nd and 3rd floors in the ballroom /meeting room area. August 23, 1999 Disabled DVMRP (multicast) at Prince William due to memory problem. August 22. 1999 Reset Fairfax BCNs and Prince William BCN. Swapped 16 port CS network card in S&T II, 4B with 24 port card. Added Backbone and lan subnet ports to Johnson Center 3A. Moved fiber entrance to SUB II in prep for new 3rd floor closet. August 8, 1999 Added secondary DNS servers to Arlington ('226.3) and Prince William ('192.3). These should be the primary DNS servers for these campues. July 25, 1999 The upgrade of the Bay routers to version 13.20r1 did not go well. The after the change, the Thompson and Harris routers would not connect with any SVCs. ALthough this was noticed before the code on the S&T I router was upgraded, that router appears to be working properly. The software on the Harris and Thompson routers were moved back to 12.02 and no other routers were upgraded. June 20, 1999 Harris router was added to BGP topology. June 13, 1999 The software in all 28k switches in S&T II was changed to verson 2.0.2 to try to fix the problems with addresses dropping off of the network. The Harris router was configured to act as the Fairfax IP router but extrnal BGP connections were not moved to it due to configuration problems and time constraints. One of the problems was a defective card in the Harris C1400 that was replaced. May 25, 1999 Replaced defective cable power supply in Eisenhower Hall that had cable TV out for parts of Presidents Park. May 23, 1999 Reset Fairfax BCNs and Communications Hub 28k switches. Moved S&T I onto separate network from S&T II. All interfaces came up immediately with no problems at all. Moved dorm network numbers to Summer group. Reset router at Townhouses that failer during router rereset. Reset Arlington0 TSE equipment to restore NWV connection. April 25, 1999 Reset Thompson Hall and S&T I BCNs. Upgraded Thalassa ('1.3) to new platform. March 3, 1999 The Max VPI/VCI bits on the connection was changed to 7/7 to correct probrems with connections to Mary Washington and Radford. The connections to Mary Washington seem to be working but there still seams to be a problem with Radford. It worked immediatly after the change was made but is now having problems. NWV and NET staff are looking into this. February 28, 1999 Increased memory on slots 1 and 8, exchanged slots 6 & 14 and restarted Thompson BCN router. Moved SUB I to ATM switching. Removed 28115 ethernet switch in SUB I with ATM MCP and 5328 switch card. Moved SUB I external connection from Dual 10M to the ARE. Changed AppleTalk number to 2400-2410. Moved Central, Pohick and North Chesapeake Modules to ARE. This combinded all three Modules onto one physical network. As a result, the IPX network number for Chesapeake changed to 27 and the AppleTalk network for all three is now 2700-2710, "Modules EtherTalk". Moved PE Building, North PE Module, South PE Module and Aquatic Center to ATM switching and ARE. No number or name changes occurred. February 14, 1999 Added ports in S+T2 3B closet. Moved ISSE network to new card. Reset King ethernet switch to clear management problem. Created SUB2 backboen network on new ATM switch in SUB2. Swapped mulitple networks to get all 32M+ cards in THompson BCN1 router. Enabled BGP to listen and send to Internet. Initial test show traffic is routing out over both the Net.Work.Virgina and BAIS links. December 13, 1998 Upgraded code on all 5000BH MCPs to 3.22.01. Upgraded code on Fairfax C1600s to 7.0(2). Installed C1400 in Harris Theatre replacing 1010 for video testing. December 12, 1998 Moved S&T I & Johnson Center Labs IP routing to S&T I ARE because of OSPF problem with GMU01. November 22, 1998 Reset Fairfax BCN routers and upgraded software to 12.02. Moved Performing Arts/ Patriot Center network to ARE. Moved S+T1 labs network connection to direct connect to server. Software was upgraded on all 28K switches in S&T II. Moved cards in Krug Hall to create ClassroomNet connections. There was a late problem with the BCN routers which required both Fairfax routers to be reset again at approx 1030. November 8, 1998 Between 0500 and 0515 the C1600 core ATM switches in both Thompson and S&T I were reset to attempt to resolve the 'hub-to-hub' connectivity issue. This caused two brief 5 minute outages to all traffic on the Fairfax campus and to the Internet. It did not resolve the problem. The three 5000BH ATM switches in S&T I were reset to change the IP address. This caused a few brief outages. The code on the Thompson 5000BH switches that run the Computer Room, modems and Libraries was upgraded as part of our attempt to fix the 'hub-to-hub' issue. This upgrade was then backed out of because of problems detected with the code. The 28k switches in S&T II were reconfigured to provide better performance and a switch added to the IT&E computer room in a step to enhance performance within the building. October 25, 1998 Replaced ethernet switches in Johnson Center with ATM switches. Moved Johnson Center Backbone router connection to ATM. Moved Fenwick library from ethernet to ATM switching in Thompson Hall. October 15, 1998 Moved General Access lines to new rack. October 13, 1998 Moved Faculty/Staff modems to new rack. September 27, 1998 Upgraded memory on THOMBNROLC1 to allow BGP to Net.Work.Virginia and Bell Atlantic Internet Services. Moved Fairfax Campus Libraries network from THOMBNROLC2 to THOMBNROLC1. Upgraded West Campus connection to 100M for Capital Connection multicasting. Moved Science and Tech I second floor concentrator to ATM switching. September 18, 1998 Due to switch failure, moved Science and Tech I first floor closet to ATM switching. September 8, 1998 Added 46 more lines to the Fairfax dialup pool. The total is now 322. August 23, 1998 Exchanged 5000N concentrators on S&TI 1st floor, Johnson Center TSE and Johnson Center 2B closets. Did not move labs to ATM at this time because of other changes to occur this week. Added 28115 to King Hall and upgraded router link to 100M. King now has: 1st floor, three segments (instaead of 1); 2nd floor, 4 segments (instead of 2); and third floor, three segments (instead of 1). This should greatly improve service in King Hall. August 20, 1998 Performed an emergency restart on THOMBNROLC1, replacing the FRE in slot 1. This restart loaded new diagnostic and boot code on to all cards in the BCN router. After THOMBNROLC1 was restarted, it failed to communicate with S-T1BNROLA1. S-T1BNROLA1 was also restarted, loading new diagnostic and boot code, and the problem was resolved. August 15, 1998 Upgraded Fairfax ATM core to Centillion 1600 ATM Switches. Upgraded all existing switches to ver 30112 running PNNI. This took longer than antissipated due to complications in interfacing to the Cisco 1010 (Net.Work.Virginia gateway). This was the only part could not be tested before. The computer room was back up by 0945 but the Internet and dialup were not restored until 1015. Complications then occured in the S&T 1600 installation which delayed restoring service to Bucahanan, Carow and Krasnow until 1300. Service to the Foriegn Language Lab was not restored unitl 1400. Special dialup, RealAudio and Oracle servers were not restored until 1500. August 9, 1998 Upgraded software on Bay Networks routers to 12.01 Rev 3. Replaced failed card in S&TI BCN for SOM network. Restarted Arlington TCE equipment after failed breaker was replaced (caused network outage at approx 1800 on 08/08/98.) June 26, 1998 Performed maintenance restart on Fairfax Campus BCN routers. Attempted upgrade of all Fairfax ATM switches to lastest version of code. This caused a problem that required NET to back out all of the code changes. We will try later this week to correct the problem and upgrade the switches. Replaced loaner BLN router at Arlington with GMU owned BLN-2. June 5, 1998 Upgraded main chassie at Arlington to 5000BH and moved all segments to ATM switching engine. Attempted to change router to go through the switch and had to back out of this portion. This will be attempted again next week. May 24, 1998 Performed maintenance restart on Fairfax Campus BCN routers. Performed tests on Thompson ATM Hub switch to determine extent of problems with multiple AREs on one card. Replaced Thompson Hall Data Hub 5000N concentrators with 5000BH ATM ready concentrators to prepare for ATM migration. Moved RealAudio1/Oracle server rack. Upgraded S&T I secondary DNS server to RedHat 5.0. May 22, 1998 Due to server failure, upgraded Thompson Hall secondary DNS server to RedHat 5.0. This upgrade was scheduled for Sunday. May 24, 1998. April 30, 1998 Upgraded Commerce I and II network with 28115 ethernet switch. The new configuration has 5 10M segments per building, a 10M connection to the router to the Fairfax Campus and a 100M connection to the local Novell Netware File Server. April 24, 1998 Performed maintenance restart on Fairfax Campus BCN routers. Moved UCIS Computer room network to ATM. April 20, 1998 Changed DSU to Commerce V (SBDC) from TyLink 155s to Kentrox to try to resolve problem with bouncing line. April 6, 1998 Moved GMU-TV 'Channel 23' to fiber connection from King Hall to video head end. April 1, 1998 Added 23 modems at Prince William Campus. The number is 703.392.7GMU. PLEASE NOTE: Access to these numbers may involve long distance charges depending upon where you are calling from. Check your local phone book for details. Although this number can be dialed with only 7 digits from the Fairfax area, it is considered an extended distance call and there will be per minute charges. You have been warned. March 29, 1998 Changed parameters on Dialup modems to take themselves out of service if they received too many errors. Reset modems which caused all users to be kicked off. This work was done by 0430. March 22, 1998 Performed maintenance restart on Fairfax Campus BCN routers. Changed the software image on the Fairfax ATM switches (except Krasnow) to 2.11.26. Reset Robinson B ethernet switch to fix bad ports. Removed one of the Dual T1s to Arlingotn and Prince William. Changed routing protocol on Cisco 7505 to OSPF from RIP. Due to time constraints was unable to test second ARE. March 10, 1998 George Mason's Internet connection was switched to Net.Work.Virginia. All campuses now have independent connections to the Internet, ie when the power is out tomorrow night, Arlington and Prince William will still be able to connect. The switch occured between 1500 and 1530 with routing tables bouncing until about 1730. Everything seems to be working at this time. March 8, 1998 The ATM BCN router was reset and the Thompson ATM switch code downgraded to the previous release to return the network to a functional status. March 7, 1998 The Faculty/Staff lines were moved from the old 0-9600 baud modems to new modems recentlly removed from the General Access Lines. These modems now support from 1200-14400bps. No UCIS supported modems now support below 1200 baud. February 22, 1998 Performed maintenance restart on Fairfax Campus BCN routers. Reorganized the ATM network to minimize impact of network expansion. Added new connections and routes to next three buildings at each campus. Upgraded software on Thompson ATM switches. The caused extended outages to the the ATM network because of incompatibility between our old configuration and the new software. Enabled call history on 5399s to help track problems with new modems. February 19, 1998 Wide Area Connectivity between the Arligton, Fairfax and Prince William Campuses was swithced over to Net.Work.Virginia today. The existing T1 circuits have their cost increased to the point where they are not used but will resume passing traffic if Net.Work.Virginia is down. February 8, 1998 Loaded new operating system and digital modem code on RACs. Swapped out RAC2 because of high error counts. Reset first and second floor Prince William ATM switches in preparation for Net.Work.Virginia cutover. Reset Thompson ATM switch 1 for Net.Work.Virginia cutover and to add connection to Foreign Language computer lab. Fixed intermitant problem with RealAudio server (ATM nic using same address on RealAudio1 and Oracle video server). February 2, 1998 On Sunday, February 1, 1998, there was a long power-outage in Thompson Hall. As a result of this outage, the new Remote Access Concentrators (RACs) rebooted under the old (pre-56k) operating code. Because of the problems people had reported with the x2 code, we decided not to reload the new code last night to give time for these people to upgrade their modems. From reports during the day, it appears that the 5.1 (original) operating code is not compatible with the 5.2 wam and modem code. Because so many people were unable to connet with the 5.1/5.2 code combination, the modems were reset and the 5.2 code downloaded into the cards. This reset occured between 2115 and 2145 today. January 25, 1998 Performed maintenance restart on Fairfax Campus Wellfleet routers. Swaped equipment on Fenwick Tower 1st floor closet and added additional network segment. January 17, 1998 The General Dialup modems were upgrded to Code ver 14.1.1 with new digital modem code and PRI code ver 1.222. This code release supports the 3COM x2 56k technology. To do this upgrade, all of the RACs had to be reset. Due to time contraints and personnel availability due to the ATM WAN upgrade, the timing of the upgrade was not known in advance and was done between 0100 and 0300 today. Any persons logged on during that time were disconnected with out any notice. We regret this but hope that the new functionality will offset andy temporary problems. Bay support staff also believe this new version of code may resolve some of the 'quirky' problems (mostly that appear to be problems with error-control handshaking) that people are begining to report. January 15, 1998 The ATM addresses we had been goven turned out to be incorrect so all of the ATM equipment had to be reset, again, to match the unique addresses assigned by Net.Work.Virginia. The Fairfax and Prince William Campues now can conenct at 45Mbs. It is likely that the Internet feed will changed next week to the new 45Mbs connection from both the Fairfax and Prince William Campues. The Arlington campus, for now will not have it's own 45Mbs connection to the Internet because of the type of equipment currently installed but will have it's conenction to the Fairfax Campus increased to 10Mbs. January 13, 1998 THe ATM addresses at Prince WIllaim were chaned to match GMU's unique ATM addresses assigned by Net.Work.Virginia. A problem in the config file for the second floor switch caused to to be out of service for about 2 hours until we could get to PWC and identify the cause fo the problem. January 12, 1998 There were some brief outages between 2330 and 0030 as the data hub ATM switches on the Fairfax Campus were re-configured to match GMU's unique the ATM addresses assigned by Net.Work.Virginia. On January 13, the ATM switches at Prince William will need to be changed sometime during the day. December 28, 1997 Reconfiguration of the ATM network was done in preparation for the ATM WAN change scheduled for mid January. November 23, 1997 Performed maintenance restart on Fairfax Campus Wellfleet routers. Moved Johnson Center Library to new network. This required reconfiguring some 28115 switches which caused the network in Enterprise, Mason, College, Fine Arts, Concert Hall, Fenwick, North Chesapeake, PE North PE, South PE, Central Pohick to have intermitent service from 0530 to 0800. Upgraded port modules in Johnson Center 2A and SUB I 3rd floor. October 26, 1997 Performed maintenance restart on Fairfax Campus Wellfleet routers. Also restarted all remote Bay routers (Prince William, Arlington, Mathy, CIT and Quincy St). Upgraded connections to West labs to 100M. September 14, 1997 Upgrade software on Fairfax Campus BCN routers. Problems with 281xx switches in S&T1 caused mulitple resets of equipment at that hub. IPX traffic to the SOM network did not come back up becuse the SBA02 Novell Netware FIle Server has two interfaces, one with the correct network number and one with network 32, connected on the same outlet. This should be corrected Monday morning. There were extended outages in the Thompson hub as the cause of reported slowness to certain areas was resolved. The problem was tracked to a FRE processor on the Thompon and ATM interfaces. August 14, 1997 Reloaded Cisco Internet router to load new software release. Off campus connectivity was down for about 3 minutes. This software release did not resolve the problem of proper hardware identification so a new release will be loaded next Thursday, August 21, at 1200. August 10, 1997 Moved fibers for Buchanan House, Carow (Georges) Hall and Krasnow. Reset all 281xx Ethernet switches. Problems with one switch in Science and Tech I Data Hub caused prolonged outage to Mason, College, Enterprise Halls and the University Center. Removed summer IP addresses from Dorm network router. New addresses will be installed by 8/15/97. Due to the problems in the Science and Tech Hub, there was not time to work on the Thomoson BCN. This will have to be rescheduled. July 27, 1997 Performed maintenance restart on Fairfax Campus Wellfleet routers. During the reset, a fault occured in the Thompson BCN which corrupted the router configuration. The configuration was reload, by hand, and all service was restored by 0915. June 22, 1997 Performed maintenance restart on Fairfax Campus Wellfleet routers. The Full-duplex conversion has been postponed. The ATM upgrades were done on Tuesday, June 17. May 22, 1997 Changed Dorm network IP addresses to Summer numbers. All users will need to go to the Campus Computer Store to get new IP addresses. May 21, 1997 Switched Dickenson Hall back to Dorm network. April 27, 1997 Performed maintenance restart on Fairfax Campus Wellfleet routers. Upgraded procesor board on Internet Cisco router. Due to problems with the new flash module, we were unable to install the latest software version and the router was not up until 0730. Once the problem with the flash has been resovled, the software will be upgraded. April 13, 1997 Performed maintenance restart on Fairfax Campus Wellfleet routers. UPS systems were changed in Mason ans Robinson Halls. The scheduled Cisco upgrade did not occur because the parts sent were not correct for the router we have. Ball Atlantic is correcting this and, once we are sure the right parts are in hand, we will reschedule for the next maintenance period. April 8, 1997 Added '42 network to S&T II for non-RIP hosts. March 23, 1997 Performed maintenance restart on Fairfax Campus Wellfleet routers. The scheduled Cisco upgrade did not occur because all of the required parts did not arrive in time. This upgrade is begin rescheduled for the April 13 maintenance period. March 9, 1997 Performed maintenance restart on Fairfax Campus Wellfleet routers. Reconfigured networks in Science and Tech I, Univeristy Center, the Patriot Center and the Performing Arts building in preparation for Tricord Super Server installations. This activity took long that expected and the Performing Arts building and Patriot Center were not back online until 0830. Any network devices that were on in these buildings will need to be restarted. February 23, 1997 Performed maintenance restart on Fairfax Campus Wellfleet routers. Re-configured University Center network to reduce congestion. February 12, 1997 Restarted Fairfax Campus Wellfleet routers at midnight to attempt to resolve IPX routing problem. At this time, it appears to have resolved the problem. February 9, 1997 Performed mainteance restart on Fairfax Campus Wellfleet routers. January 26, 1997 Performed mainteance restart on Fairfax Campus Wellfleet routers. Added 28115 switch to Robison Hall A TSE. Changed UPS systems in Robinson A and SUB I TSEs. Replaced battery in one of the S&T I Data Hub UPS systems. December 8, 1996 Performed mainteance restart on Fairfax Campus Wellfleet routers. Changed Thompson Cluster network Interface on BCN rtouer to attempt to correct problem with IPX Router Configuration Error. Also during this time, configuration changes were made to fix the THOMPSON/BCN reboot problem. IPX access to the Thompson Cluster servers from outside the cluster were down until 0715. October 10, 1996 Performed mainteance restart on Fairfax Campus Wellfleet routers. Moved Thompson Hall BCN Router and WAN equipment to Matrix 5000 UPS along with ATM network BCN. Now have over 3 hours of run time. Moved the power for the Dialup modems to UPS systems. Check all modems to verify functionallity. Upgraded processors and operating systems on Network Hub DNS servers. September 22, 1996 Performed mainteance restart on Fairfax Campus Wellfleet routers. Upgraded software version on all 281xx ethernet switched to 1.4.2. August 20, 1996 Upgraded Internet link to Dual T1s (3.088Mbs). August 11, 1996 Performed various maintenance activities on the routers and switches in both Science and Tech and Thompson Hall. July 25, 1996 The ethernet hub equipment at Quincy Street Station was changed to Synoptics 2800 series hubs. July 10, 1996 The external network connection to Commerce V (SBDC) was upgraded to 1 T1. July 8,1996 The Center for the New Engineer network was moved to the new infrastructure, including a Bay Networks 28115 ethernet switch. June 23, 1996 The ADMIN01 Novell file server was upgraded from a 10mbs to a 100 mbs connection to the network. June 19, 1996 The network equipment at Commerce V (Small Business Development Center) was moved this morning but the data link was not changed because to of the DSU/CSU problem at Arlington. The data circuit change will be rescheduled. June 18, 1996 The data link to the Arlington Campus was upgraded to from on1 T1 data circuit to 2 T1 data circuits. Initial test show 2.7+Mbs. It was discovered that the original Kentrox DSU/CSU was defective. There will need to be another short outage to install the new Kentrox when it is delivered. Due to the problems discovered, thsi outage occured later in the day and lasted longer than expected (1630-1730). We appologize for any inconvenience this may have caused. June 9, 1996 The Science and Tech data hubs power was moved to the building emergency power system. The network was back up 0315. All of the Wellfleet routes on campus wer upgraded to software version 9.02. Preliminary test show that now bootp does not work at all. June 7, 1996 Changed network euipment at Arlington Campus to Synoptics hubs and Wellfleet router. Due to line problems, only one T1 is currently running. May 21, 1996 The Thompson Hall Wellfleet router was reset at 0000 today. This resolved the problem of AppleTalk not working from the Thompson Data hub. May 8, 1996 The data circuit to Commerce IV (4084 University Drive) was upgraded from a 56kb/s DS0 to a 1.544Mb/s DS1 (T1) Initial tests showed a data throughput rate of over 950kb/s. April 14, 1996 At 0515 the Thompson Hall UCIS Lab was totally converted to the new building wiring. From 0530-0730 the closet equipment in SUB I was converted to new Synoptics 5000 series concentrators. From 0730-0830 the Central Module closet equipment was changed and the link to Central module changed to go directly to the Thompson Data Hub. April 10-12, 1996 Users in Thompson Hall were moved of of the David Systems concentrators and on to the Synoptics concentrators. April 1, 1996 At approx. 1000, the data translators for the original Broadband data/ video network and all Thompson Hall broadband equipment were turned off. March 31, 1996 At approx. 1315, UVa stopped sending routing information for George Mason Univerisity's network, 129.174.0.0, to BBNPlanet. Sprint then started sending routing information for GMU's network. There was about a 10 minute period were routing was unstable. Routing for VERnet clients still goes through the T1 to UVa. March 24, 1996 0500 - Reset Thompson Wellfleet router. 0530-0545 - Added second flash card to S+T Wellfleet and rebooted. This outage lasted longer than anticipated due to problems booting with the second flash present. This problem was resolved and service restored by 0545. 0600-0700 - The network connecting all non-Fairfax campus networks was rearranged to provide better network performance. All connectivity to the following remote campuses was down for approximatly 45 minutes: DIALAN, Commerce IV, Chain Bridge Road Townhouses, PWI, Arlingon and Quincy Street Station. Users on dialup and off-campus may have noticed a brief network pause during this time. March 10, 1996 0505 - Powered down Thompson Wellfleet router to remove power from UPS. 1200 - Powered down Thompson Wellfleet router to restore power to UPS. February 25, 1996 Installed UPS systems in Science and Tech and Thompson data hubs. February 11, 1996 Installed UPS systems on the 28000 Series ethernet switches in the following buildings: Patriots Village, Science and Tech II, Enterprise Hall, University Center, Robinson Hall, Mason Hall and SUB I. The external network connection to Robinson Hall was upgraded from 10Mbs to 100Mbs during the UPS installation process. February 7, 1996 Installed new equipment in the Field House and connected it back to the Thompson Data hub. Reset Thompson Shiva FastPath to restore service to Thompson LocalTalk users. February 5, 1996 Connnected equipment in the PE building, North and South PE Modules to the new infrastrusture. Occupants will be contacted to have equipmnet with existing network connections connected to the new system. January 31, 1996 Reset router entry to PWI to allow IP connectivity. Rewired connection to Science and Tech 3rd Floor Shiva Fastpath to restore LocalTalk service to 3rd floor. January 29, 1996 Service was restored to the old broadband data system. A fuse had blown in a combiner in Thompson Hall. January 28, 1996 28000 series ethernet switches in Mason Hall, Enterprise Hall , Uniersity Center and the S&T data hub had their software upgraded to version 1.3.5. The second 28000 series switch in the Univeristy Center TSE was reconnected to the building network and service restored to all closets. The University Center UCIS Lab's internal network was split in to 3. The external network connection for the University Center and the Performing Arts buildings was upgraded from 30Mbs to 100Mbs. The Faculty/Staff dialup rotory was tested to attempt to locate a reported problem with random disconnects. Test connections were made using the following modems: Noteworthy PCMCIA 14400bps Fax/Modem, Megahertz PCMCIA Ethernet/14000bps Modem, Digicom Systems 9624LR+ 14400bps modem, Racal ALM3226 14400bps modem and a Hayes Accura 288 28800bps modem. Of all of these modems, only the Hayes 28800bps modem would not hold a connection of over 30 minutes. The Hayes _always_ dropped the connection within 10 minutes. All other test connections were manually disconnected by the tester. Since the modems in the Faculty/Staff rotory (Anderson/Jacobson 9653 9600bps) are very old but have, in the past, always worked reliably (and still do for many modems) it is believed that there must be a 'software' incompatibility between the Hayes 28800bps modem and the AJ9653s, most likely in the error correction or flow control protocol. Users who have 28800 modems or any other 'new' modem and experience problems with the Faculty/Staff lines should use the General Access Lines since the modems in that rotory are newer and have not shown problems connecting to 28800bps modems. January 24, 1996 Enabled AppleTalk in SUB I. Zone name is "SUB I EtherTalk". January 23, 1996 Fiber to Franklin fixed, all dorms have data access. January 22, 1996 Brunswick Halls communications closet got a lock and the network equipment was installed and tested. This leaves Franklin Hall as the only dorm without connectivity. January 17, 1996 IP access to PWI was down due to problems on the Retix connecting PWI and the Chain Bridge Road Townhouses. The Retix was reset and service restored. Commerce IV, PWI and 'the Townhouses' have experinced a loss of internet connectivity during the last three days. This was due to the removal from service of the Proteon CNX-600 router and the Retix routers to these sites having static default routes to the Proteon. These routes were removed. January 14, 1996 The network in King Hall was converted to the new infrastructure. The closet equipment was changed to Synoptics 5005 concentrators, the floors broken up into 4 10Mbs segments and a separate 10Mbs segment for the CAS04 Novell Netware File Server. King Hall now shares two 10Mbs router interfaces with SUB II. The King Hall LocalTalk network name was changed from 'King Hall' to 'King Hall EtherTalk'. The EtherTalk name was also changed, from 'rksnet phase 2' to 'King-SUBII EtherTalk'. The Novell Netware IPX network number also changed from '6' to '53'. January 2, 1996 The Robinson and S&T UCIS lab's Novell Netware File Servers were restored to service today. CSS02, the Robinson server, was converted to an IP, IPX and AppleTalk gateway for the labs. This caused a problem with the 28000 ethernet switches, causing intermitant service to Robinson Hall, that was later resolved. December 29, 1995 Carroll and Dickenson Halls external network connection was moved to the new infrastructure. They are currently on the same IPX and AppleTalk network as Robinson Hall to increase the speed of those connecting to CAS03. December 28, 1995 The switch problem in University Center has been 'remidied'. The switch on the second floor was brought back online. We will wait to see if it continues to work before making a final change. The AppleTalk in the Science and Tech Buildings was brought back up by disabling the network connections on the two devices which were causing problems: 'something' connected to Jack D.4.B.009 in Room 465 of S&T II and the CSS01 Novell Netware File Server. TSEP staff will attempt to gain access to Room 465 on Wednesday, January 3, 1995 to restore service to that device. ALECS staff has been notified about the CSS01 outage. December 27, 1995 The the external connection for data network in both Science and Tech buldings was moved today to the new infrastructure. Each closet (half floor) of Science and Tech II now has a separate 10Mbs connection to a 100Mbs router port. Due to the configuration of Science and Tech I's closets, the entire building is on one 10Mbs connection. As of this time, all services should be working except AppleTalk which is down because of addressing conflicts between equipment with the old AppleTalk addresses and the new equipment. The external connection for the data network in Robinson Hall was moved today to the new infrastructure. Each closet now has a separate 10Mbs connection to the multiple 10M ports on the Wellfleet router. This will be upgraded to a single 100M port soon. The CAS03 Novell Netware File Server was upgraded to a 100M connection to the building backbone and the CAS02 Novell Netware File Server given a deticated 10Mbs connection. As of this time, all services should be working. December 24, 1995 The data network in University Center went down during the afternoon of Friday, December 22, 1995. The apparent problem was the malfunction of 2 of the 3 Synoptics 28115 ethernet switches. Service was restored to most of University Center on Sunday, December 24, 1995 at approx 2140. Still down are the south end of the third floor (sacrificed to bring up the rest of the building) and timesync.gmu.edu and LRNGCNTR Novell Netware File Server. These last two are down because these two devices are attached to one of the defective switches at 100M. December 21, 1995 Connected and tested data hub in Lecture Hall. Connections in each room will be made as requested. December 19, 1995 Changed Thompson Hall backbone conenction to new infrastructure. Removed existing 10Mbs thin-net backbone and replaced with individual 10Mbs connections to each floor. Moved connection to ISO Novell Netware File Server to its own 10M connection. Renamed the Thompson Hall LocalTalk segment's AppleTalk Network Name from 'Thompson' to 'Thompson LocalTalk'. Discovered that the ALECS04 Novell Netware File Server was using the Thompson Hall LocalTalk number as it's internal network number, hopefully resovling the problems wiht the Thompson Hall LocalTalk. December 17, 1995 Upgraded switch software on all 28000 series switches backbone switches. Connected devices in University Center and Performing Arts to 28000 series ethernet switches. Decemeber 12, 1995 Connected and tested equipment in the Maintenance Building to the new infrastructure. December 7, 1995 Repaired broadband connection to Georges Hall. The data network to the parking structure was completed and the information kiosk near the third floor entrance connected and tested. December 6, 1995 Tests were made on the Dual T1s to Commerce I. Bell Atalantic attemted to add at third line but, due to complications, this did not work. The problem was finally resolved and there are now 3 T1s to Commerce I. December 2, 1995 Installed 28115 ethernet switch in Enterprise Hall. Each floor now has 10Mbs access to building/external backbone. Connected Enterprise, Mason and College Halls together on their ethernet switches to a 100Mbs ethernet card in the S&T I backbone router. Switched closet equipment in Mason and College to Synoptics 5005 concentrators. Each 24 port card now has 10Mbs. Upgraded ADMIN01 network card to 100Mbs. Changed Fine Arts external building connection to direct link to S&T I. December 1, 1995 Science and Technology Buildings I and II phones changed to PBX. November 22, 1995 Converted CADSIM network to 129.174.65.0 on CNE/CADSIM router. November 20, 1995 Replaced 12 port hub to upper dialin ports to resolve intermitant connectivity issues. November 15, 1995 Quincy Street connection upgraded to T1. Robinson-King-Carroll-Dickenson fiber ring reconfigured to original equipment order. This _may_ have resolved the Robinson access problems. November 14, 1995 Wellfleet LN router removed from connection to UCIS Robinson labs due to IP routing problems. Software on Thompson Retix 4900 Series Bridges for Townhouses, Commerce IV and PWI upgraded to Ver 3.05. November 13, 1995 110 and 111 routers moved due to problems running on new infrastructure. November 12, 1995 Moved Thomson Hall UCIS computer room to 100Mb/s link to new infrastructure. Added second 100Mb/s connection beween Thomson and S&T I data hubs. Changed interface for spec lab to repair connection fault. November 10, 1995 Replaced bridge to Robinson UCIS labs with router to resolve network failures. Moved SUB1 Novell Netware File Server to 100Mb/s connection Changed SUB I building connection to new infrastructure with high speed connection to Thompson Hub and 20Mb/s connection to new infrastructure. SUB I Novell Netware numbers changed due to this move. November 8, 1995 Connected University Police building to campus network. November 3, 1995 Phones at Commerce I, II and the Chain Bridge Road townhouses converted to PBX system. External network connection to SUB II changed to new infrastructure. Network connection to Commerce I and II changed to Dual T1 on new Wellfleet routers. Finished moving users in Carroll and Dickenson Halls to new network equipment. External network connection not changed due to latency issues connecting to CAS03. October 31, 1995 Interface from Novell Netware File Server THOMPSON connected to Enterprise Hall network. Broadband cable to Georges Hall rerouted around new warehouse site. October 30, 1995 Data connections in Commerce I and II moved to new equipment and new data riser. October 26, 1995 Network link between S&T I and Thompson Hall Data hubs upgraded to 100Mb/s FD. October 20, 1995 Performing Arts building and North Chesapeake module connected to new infrastructure. Building users will be contacted on dates for equipment connections. October 18, 1995 Fenwick Library and University Center connected to new infrastructure. October 14, 1995 Enterprise Hall connected to new infrastructure.